Medway · Compare
Wigmore Medical Centre vs Long Catlis Road Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Wigmore Medical Centre and Long Catlis Road Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Wigmore Medical CentreME8 0PW | Long Catlis Road SurgeryME8 9PR |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 73.2likely range 68.2 to 77.5100 survey answers | 75.2likely range 67.6 to 81.5109 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 71.7%likely range 65.4% to 77.4%, 100 answers | 71.0%likely range 60.4% to 79.8%, 109 answers |
| Access (mean of the two below) | 76.5%likely range 68.6% to 81.9% | 85.0%likely range 79.5% to 87.8% |
| Appointments within two weeks of booking | 83.0%likely range 69.1% to 91.4%, 657 appointments | 94.5%likely range 89.0% to 97.3%, 1,896 appointments |
| Calls answered by the practice | 70.0%likely range 62.2% to 76.8%, 3,110 calls | Not in the grade: no phone data |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 61.4%likely range 54.6% to 67.7%, 97 answers | 44.0%likely range 33.3% to 55.3%, 101 answers |
| Reception and admin team | 87.9%likely range 82.8% to 91.6%, 100 answers | 88.3%likely range 79.4% to 93.6%, 109 answers |
| Having a preferred professional | 22.6%likely range 17.5% to 28.6%, 100 answers | 22.5%likely range 14.8% to 32.7%, 110 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 79.2%likely range 73.2% to 84.2%, 96 answers | 67.8%likely range 56.9% to 77.1%, 107 answers |
| Contacting the practice | 75.6%likely range 69.4% to 80.9%, 98 answers | 67.3%likely range 56.5% to 76.6%, 109 answers |
| Wait for an appointment | 74.4%likely range 67.8% to 80.1%, 90 answers | 68.0%likely range 56.5% to 77.7%, 96 answers |
| Being listened to | 89.1%likely range 84.1% to 92.7%, 96 answers | 78.5%likely range 68.0% to 86.2%, 104 answers |
| Care and concern | 89.8%likely range 84.9% to 93.2%, 95 answers | 78.0%likely range 67.5% to 85.8%, 104 answers |
| Confidence and trust | 94.3%likely range 90.2% to 96.7%, 95 answers | 94.7%likely range 87.3% to 97.9%, 105 answers |
| Involvement in decisions | 92.4%likely range 87.6% to 95.4%, 87 answers | 89.5%likely range 80.1% to 94.8%, 94 answers |
| Needs met | 89.2%likely range 84.1% to 92.8%, 93 answers | 92.4%likely range 84.2% to 96.5%, 103 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 96.5%likely range 88.1% to 99.0%, 57 patients | 93.1%likely range 85.8% to 96.8%, 87 patients |
| Children at 18 months | 87.7%likely range 76.8% to 93.9%, 57 patients | 82.2%likely range 73.1% to 88.8%, 90 patients |
| Children at 5 years | 87.0%likely range 74.3% to 93.9%, 46 patients | 86.1%likely range 78.8% to 91.1%, 122 patients |
| Women aged 25 to 49 | 76.6%likely range 73.6% to 79.4%, 829 patients | 67.7%likely range 65.5% to 69.8%, 1,894 patients |
| Women aged 50 to 64 | 83.4%likely range 79.8% to 86.5%, 465 patients | 70.7%likely range 67.6% to 73.6%, 890 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 5,635August 2026 | 11,055August 2026 |
| Primary care network | Medway Rainham PCN | Medway Rainham PCN |
| Phone | 01634 231752 | 01634 233491 |
| Friends and Family Test (its own feedback) | 94.1% good or very good186 answers, June 2026 | 92.6% good or very good136 answers, June 2026 |
| Appointments (one month) | 1,884 in August 2026Same day 16.6%; face to face 77.5% | 4,638 in August 2026Same day 67.7%; face to face 30.7% |
| Antibiotic items per STAR-PU (one year) | 0.65England 0.74, April 2025 to March 2026 | 0.80England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 2.5 qualified permanent2.5 including trainees and locums2,230 patients per permanent GP | 2.1 qualified permanent2.5 including trainees and locums5,349 patients per permanent GP |
| CQC rating (a separate source) | Good | Requires improvement |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.