North Tyneside · Compare
Wideopen Medical Centre vs Wellspring Medical Pract.
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Wellspring Medical Pract.’s Practice Grade is clearly higher than Wideopen Medical Centre’s: its likely range lies wholly above.
Side by side
| Measure | Wideopen Medical CentreNE13 6LN | Wellspring Medical Pract.NE12 6HS |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 71.4likely range 66.1 to 75.8122 survey answers | 85.6likely range 81.5 to 88.5119 survey answersClearly higher |
| Label (against the England average) | Cannot be told apart from the England average | Clearly above the England average |
| Patients who describe the practice as good | 74.9%likely range 67.7% to 81.0%, 122 answers | 89.3%likely range 83.7% to 93.1%, 119 answersClearly higher |
| Access (mean of the two below) | 63.0%likely range 57.8% to 67.4% | 76.9%likely range 73.0% to 80.4%Clearly higher |
| Appointments within two weeks of booking | 75.3%likely range 66.4% to 82.4%, 1,673 appointments | 93.6%likely range 89.6% to 96.1%, 3,425 appointmentsClearly higher |
| Calls answered by the practice | 50.7%likely range 45.4% to 55.9%, 7,172 calls | 60.1%likely range 53.3% to 66.6%, 4,320 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 67.0%likely range 59.1% to 74.0%, 114 answers | 74.9%likely range 67.7% to 80.9%, 115 answers |
| Reception and admin team | 87.1%likely range 80.8% to 91.5%, 115 answers | 93.8%likely range 89.0% to 96.6%, 115 answers |
| Having a preferred professional | 16.2%likely range 11.3% to 22.7%, 120 answers | 14.4%likely range 9.9% to 20.5%, 119 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 88.0%likely range 81.9% to 92.2%, 117 answers | 92.7%likely range 87.6% to 95.8%, 114 answers |
| Contacting the practice | 77.1%likely range 70.0% to 83.0%, 120 answers | 81.7%likely range 75.2% to 86.9%, 118 answers |
| Wait for an appointment | 72.6%likely range 64.8% to 79.2%, 110 answers | 89.8%likely range 84.0% to 93.7%, 110 answers |
| Being listened to | 89.1%likely range 83.3% to 93.1%, 120 answers | 95.5%likely range 91.1% to 97.8%, 114 answers |
| Care and concern | 89.1%likely range 83.2% to 93.0%, 120 answers | 97.0%likely range 93.1% to 98.7%, 114 answers |
| Confidence and trust | 92.3%likely range 87.0% to 95.5%, 118 answers | 99.1%likely range 96.1% to 99.8%, 112 answers |
| Involvement in decisions | 93.0%likely range 87.8% to 96.1%, 115 answers | 96.1%likely range 91.8% to 98.2%, 110 answers |
| Needs met | 92.7%likely range 87.5% to 95.8%, 119 answers | 96.7%likely range 92.7% to 98.5%, 115 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 92.5%likely range 83.7% to 96.8%, 67 patients | 95.2%likely range 86.9% to 98.4%, 63 patients |
| Children at 18 months | 88.4%likely range 78.8% to 94.0%, 69 patients | 93.1%likely range 83.6% to 97.3%, 58 patients |
| Children at 5 years | 88.5%likely range 79.5% to 93.8%, 78 patients | 98.2%likely range 90.6% to 99.7%, 56 patients |
| Women aged 25 to 49 | 72.1%likely range 69.4% to 74.7%, 1,098 patients | 71.1%likely range 68.5% to 73.7%, 1,147 patients |
| Women aged 50 to 64 | 70.3%likely range 66.9% to 73.5%, 735 patients | 77.1%likely range 73.6% to 80.3%, 599 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 7,238August 2026 | 6,627August 2026 |
| Primary care network | North Tyneside North West PCN | North Tyneside North West PCN |
| Phone | 0191 2362115 | 0191 2164920 |
| Friends and Family Test (its own feedback) | 79.6% good or very good54 answers, June 2026 | No results for June 2026 |
| Appointments (one month) | 1,896 in August 2026Same day 37.1%; face to face 87.2% | 4,395 in August 2026Same day 62.9%; face to face 45.2% |
| Antibiotic items per STAR-PU (one year) | 0.84England 0.74, April 2025 to March 2026 | 0.92England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 4.1 qualified permanent6.0 including trainees and locums1,772 patients per permanent GP | 4.1 qualified permanent6.8 including trainees and locums1,629 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.