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Whittle Surgery vs Station Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Whittle Surgery and Station Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Whittle SurgeryPR6 7PY | Station SurgeryPR25 1HR |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 85.1likely range 76.6 to 89.9110 survey answers | 76.9likely range 72.6 to 79.098 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | No label |
| Patients who describe the practice as good | 87.1%likely range 75.1% to 93.8%, 110 answersClearly higher | 72.0%likely range 68.9% to 74.9%, 98 answers |
| Access (mean of the two below) | 80.2%likely range 76.4% to 83.2% | 88.3%likely range 75.7% to 90.2% |
| Appointments within two weeks of booking | 92.0%likely range 86.9% to 95.2%, 2,574 appointments | 97.8%likely range 85.2% to 99.7%, 462 appointments |
| Calls answered by the practice | 68.4%likely range 62.8% to 73.5%, 5,999 calls | Not in the grade: no phone data |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 64.8%likely range 50.5% to 76.9%, 103 answers | 53.9%likely range 50.5% to 57.3%, 95 answers |
| Reception and admin team | 92.8%likely range 81.9% to 97.3%, 106 answers | 83.3%likely range 80.6% to 85.7%, 94 answers |
| Having a preferred professional | 19.2%likely range 10.6% to 32.3%, 108 answers | 40.9%likely range 37.6% to 44.2%, 97 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | 33.3%likely range 27.6% to 39.4%, 30 answers |
| Knowing the next step | 95.0%likely range 85.1% to 98.5%, 109 answers | 82.6%likely range 79.8% to 85.0%, 94 answers |
| Contacting the practice | 84.6%likely range 72.1% to 92.1%, 109 answers | 70.0%likely range 66.9% to 73.0%, 99 answers |
| Wait for an appointment | 84.4%likely range 71.3% to 92.2%, 101 answers | 59.9%likely range 56.4% to 63.3%, 89 answers |
| Being listened to | 85.2%likely range 72.4% to 92.6%, 104 answers | 85.1%likely range 82.6% to 87.4%, 97 answers |
| Care and concern | 89.4%likely range 77.7% to 95.4%, 106 answers | 81.4%likely range 78.7% to 83.9%, 97 answers |
| Confidence and trust | 96.0%likely range 86.3% to 98.9%, 107 answers | 90.2%likely range 88.0% to 92.0%, 95 answers |
| Involvement in decisions | 94.2%likely range 83.5% to 98.1%, 102 answers | 91.1%likely range 89.0% to 92.9%, 94 answers |
| Needs met | 92.6%likely range 81.9% to 97.2%, 108 answers | 89.8%likely range 87.6% to 91.7%, 96 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 94.8%likely range 88.5% to 97.8%, 97 patients | 100.0%likely range 83.9% to 100.0%, 20 patients |
| Children at 18 months | 87.7%likely range 80.1% to 92.7%, 106 patients | 86.2%likely range 69.4% to 94.5%, 29 patients |
| Children at 5 years | 90.6%likely range 83.5% to 94.8%, 106 patients | 73.9%likely range 53.5% to 87.5%, 23 patients |
| Women aged 25 to 49 | 76.9%likely range 74.9% to 78.8%, 1,762 patients | 55.6%likely range 51.0% to 60.1%, 446 patients |
| Women aged 50 to 64 | 79.6%likely range 77.2% to 81.8%, 1,200 patients | 70.4%likely range 63.7% to 76.4%, 196 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 11,826August 2026 | 2,552August 2026 |
| Primary care network | Chorley Together PCN | Chorley Together PCN |
| Phone | 01257 444960 | 01772 622505 |
| Friends and Family Test (its own feedback) | No results for June 2026 | 92.9% good or very good84 answers, June 2026 |
| Appointments (one month) | 4,347 in August 2026Same day 49.4%; face to face 65.4% | 739 in August 2026Same day 36.1%; face to face 89.6% |
| Antibiotic items per STAR-PU (one year) | 0.87England 0.74, April 2025 to March 2026 | 0.88England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 3.6 qualified permanent4.7 including trainees and locums3,290 patients per permanent GP | 0.5 qualified permanent0.5 including trainees and locums |
| CQC rating (a separate source) | – | – |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.