Leeds · Compare
Whitehall Surgery vs Hawthorn Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Whitehall Surgery and Hawthorn Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Whitehall SurgeryLS12 5SG | Hawthorn SurgeryLS12 5SG |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 69.8likely range 58.9 to 79.079 survey answers | 80.2likely range 76.2 to 83.6117 survey answers |
| Label (against the England average) | No label | Cannot be told apart from the England average |
| Patients who describe the practice as good | 63.3%likely range 47.9% to 76.4%, 79 answers | 81.6%likely range 76.1% to 86.1%, 117 answers |
| Access (mean of the two below) | 84.8%likely range 80.5% to 88.1% | 76.9%likely range 72.3% to 80.8% |
| Appointments within two weeks of booking | 98.2%likely range 94.0% to 99.4%, 1,947 appointmentsClearly higher | 85.7%likely range 79.8% to 90.1%, 2,767 appointments |
| Calls answered by the practice | 71.4%likely range 63.9% to 77.9%, 3,279 calls | 68.0%likely range 60.9% to 74.5%, 3,705 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 36.2%likely range 23.0% to 51.9%, 76 answers | 70.4%likely range 64.2% to 75.9%, 115 answers |
| Reception and admin team | 81.3%likely range 66.5% to 90.5%, 76 answers | 92.1%likely range 88.0% to 94.9%, 117 answers |
| Having a preferred professional | 18.4%likely range 9.4% to 32.9%, 79 answers | 31.6%likely range 26.0% to 37.9%, 116 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | 57.2%likely range 44.6% to 68.9%, 32 answers |
| Knowing the next step | 79.9%likely range 64.6% to 89.6%, 74 answers | 88.1%likely range 83.2% to 91.7%, 112 answers |
| Contacting the practice | 65.8%likely range 50.3% to 78.5%, 78 answers | 80.0%likely range 74.4% to 84.6%, 116 answers |
| Wait for an appointment | 67.2%likely range 50.4% to 80.5%, 67 answers | 73.6%likely range 67.4% to 79.0%, 111 answers |
| Being listened to | 80.3%likely range 65.3% to 89.9%, 75 answers | 88.7%likely range 84.0% to 92.1%, 117 answers |
| Care and concern | 79.1%likely range 63.8% to 89.0%, 74 answers | 89.4%likely range 84.7% to 92.7%, 116 answers |
| Confidence and trust | 84.4%likely range 69.5% to 92.8%, 72 answers | 90.4%likely range 86.0% to 93.6%, 116 answers |
| Involvement in decisions | 92.7%likely range 79.5% to 97.6%, 71 answers | 87.5%likely range 82.5% to 91.2%, 113 answers |
| Needs met | 89.7%likely range 76.1% to 96.0%, 74 answers | 83.9%likely range 78.6% to 88.1%, 114 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 87.8%likely range 79.0% to 93.2%, 82 patients | 92.0%likely range 83.6% to 96.3%, 75 patients |
| Children at 18 months | 90.8%likely range 82.2% to 95.5%, 76 patients | 86.7%likely range 77.2% to 92.6%, 75 patients |
| Children at 5 years | 83.0%likely range 74.1% to 89.2%, 94 patients | 90.9%likely range 82.4% to 95.5%, 77 patients |
| Women aged 25 to 49 | 70.8%likely range 68.4% to 73.1%, 1,445 patients | 76.7%likely range 74.4% to 78.9%, 1,337 patients |
| Women aged 50 to 64 | 77.0%likely range 73.7% to 79.9%, 708 patients | 77.6%likely range 73.9% to 80.9%, 531 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 8,251August 2026 | 6,878August 2026 |
| Primary care network | Bramley, Wortley & Middleton PCN | Bramley, Wortley & Middleton PCN |
| Phone | 0113 4677533 | 0113 2954770 |
| Friends and Family Test (its own feedback) | No results for June 2026 | 100.0% good or very good14 answers, June 2026 |
| Appointments (one month) | 4,590 in August 2026Same day 49.3%; face to face 60.2% | 4,364 in August 2026Same day 39.6%; face to face 82.9% |
| Antibiotic items per STAR-PU (one year) | 0.96England 0.74, April 2025 to March 2026 | 1.03England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 6.1 qualified permanent6.1 including trainees and locums1,351 patients per permanent GP | 4.2 qualified permanent6.9 including trainees and locums1,655 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.