Rugby · Compare
Whitehall Medical Practice vs Clifton Road Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Whitehall Medical Practice and Clifton Road Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Whitehall Medical PracticeCV21 3AQ | Clifton Road SurgeryCV21 3QF |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 80.5likely range 62.7 to 87.5106 survey answers | 78.3likely range 69.9 to 84.6143 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 86.2%likely range 60.8% to 96.2%, 106 answers | 76.3%likely range 64.5% to 85.2%, 143 answers |
| Access (mean of the two below) | 66.9%likely range 63.6% to 70.0% | 82.8%likely range 78.7% to 86.2%Clearly higher |
| Appointments within two weeks of booking | 89.9%likely range 86.3% to 92.7%, 5,259 appointments | 92.9%likely range 89.6% to 95.3%, 4,792 appointments |
| Calls answered by the practice | 43.7%likely range 38.3% to 49.3%, 6,549 calls | 72.5%likely range 65.0% to 78.9%, 3,270 callsClearly higher |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 60.2%likely range 33.6% to 81.9%, 91 answers | 62.5%likely range 49.8% to 73.7%, 136 answers |
| Reception and admin team | 86.9%likely range 61.3% to 96.5%, 104 answers | 92.0%likely range 82.5% to 96.5%, 141 answers |
| Having a preferred professional | 21.6%likely range 7.7% to 47.6%, 106 answers | 16.1%likely range 9.0% to 27.0%, 144 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | 19.6%likely range 6.1% to 47.5%, 30 answers |
| Knowing the next step | 92.2%likely range 67.6% to 98.5%, 104 answers | 89.4%likely range 79.4% to 94.9%, 144 answers |
| Contacting the practice | 88.2%likely range 62.9% to 97.0%, 105 answers | 77.5%likely range 65.8% to 86.1%, 144 answers |
| Wait for an appointment | 82.9%likely range 56.2% to 94.8%, 99 answers | 86.5%likely range 75.4% to 93.0%, 133 answers |
| Being listened to | 95.6%likely range 71.9% to 99.5%, 103 answers | 86.4%likely range 75.5% to 92.9%, 137 answers |
| Care and concern | 92.4%likely range 67.7% to 98.6%, 103 answers | 85.8%likely range 74.8% to 92.5%, 138 answers |
| Confidence and trust | 98.0%likely range 74.9% to 99.9%, 101 answers | 89.4%likely range 79.1% to 94.9%, 139 answers |
| Involvement in decisions | 95.0%likely range 70.6% to 99.3%, 100 answers | 87.0%likely range 76.1% to 93.4%, 134 answers |
| Needs met | 97.5%likely range 74.8% to 99.8%, 105 answers | 87.6%likely range 77.0% to 93.8%, 137 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 92.0%likely range 87.7% to 94.9%, 224 patients | 89.7%likely range 83.1% to 93.9%, 126 patients |
| Children at 18 months | 92.9%likely range 88.9% to 95.5%, 239 patients | 88.7%likely range 82.4% to 92.9%, 141 patients |
| Children at 5 years | 92.7%likely range 88.9% to 95.3%, 260 patients | 90.1%likely range 84.5% to 93.8%, 161 patients |
| Women aged 25 to 49 | 62.8%likely range 61.3% to 64.3%, 3,969 patients | 73.6%likely range 71.9% to 75.3%, 2,507 patients |
| Women aged 50 to 64 | 75.2%likely range 73.0% to 77.3%, 1,570 patients | 74.8%likely range 72.2% to 77.2%, 1,182 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 21,207August 2026 | 14,132August 2026 |
| Primary care network | Rugby PCN | Rugby PCN |
| Phone | 01788 542212 | 01788 552211 |
| Friends and Family Test (its own feedback) | No results for June 2026 | 85.7% good or very good7 answers, June 2026 |
| Appointments (one month) | 5,931 in August 2026Same day 58.2%; face to face 67.3% | 5,594 in August 2026Same day 68.2%; face to face 45.1% |
| Antibiotic items per STAR-PU (one year) | 0.90England 0.74, April 2025 to March 2026 | 0.53England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 5.1 qualified permanent7.8 including trainees and locums4,186 patients per permanent GP | 6.3 qualified permanent9.5 including trainees and locums2,246 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.