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White House Surgery vs Manor and Park Group Practice

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

White House Surgery and Manor and Park Group Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureWhite House SurgeryS2 1SLManor and Park Group PracticeS2 1QU
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade79.4likely range 71.8 to 85.498 survey answers83.3likely range 76.6 to 88.0111 survey answers
Label (against the England average)Cannot be told apart from the England averageCannot be told apart from the England average
Patients who describe the practice as good74.3%likely range 63.5% to 82.8%, 98 answers81.7%likely range 72.3% to 88.4%, 111 answers
Access (mean of the two below)91.3%likely range 87.8% to 93.5%86.7%likely range 83.4% to 88.5%
Appointments within two weeks of booking99.2%likely range 95.2% to 99.9%, 1,697 appointments96.2%likely range 92.9% to 98.0%, 3,624 appointments
Calls answered by the practice83.2%likely range 77.5% to 87.7%, 4,266 callsNot in the grade: no phone data
More survey questions (not part of the grade)
Getting through on the phone51.3%likely range 40.0% to 62.4%, 93 answers43.4%likely range 33.3% to 54.1%, 106 answers
Reception and admin team79.2%likely range 68.7% to 86.8%, 96 answers87.1%likely range 78.4% to 92.6%, 111 answers
Having a preferred professional28.3%likely range 19.4% to 39.3%, 97 answers47.9%likely range 37.7% to 58.3%, 110 answers
Seeing your preferred professionalNot shown: fewer than 30 answers23.6%likely range 12.5% to 40.0%, 45 answers
Knowing the next step75.3%likely range 64.2% to 83.8%, 92 answers82.6%likely range 72.7% to 89.5%, 99 answers
Contacting the practice69.2%likely range 58.1% to 78.5%, 96 answers70.6%likely range 60.2% to 79.2%, 109 answers
Wait for an appointment65.1%likely range 52.9% to 75.7%, 82 answers75.2%likely range 64.3% to 83.6%, 96 answers
Being listened to83.3%likely range 73.3% to 90.1%, 96 answers79.7%likely range 69.9% to 86.9%, 108 answers
Care and concern88.1%likely range 78.7% to 93.7%, 93 answers78.9%likely range 69.0% to 86.3%, 107 answers
Confidence and trust92.8%likely range 84.5% to 96.8%, 94 answers88.1%likely range 79.4% to 93.5%, 105 answers
Involvement in decisions85.9%likely range 76.0% to 92.2%, 91 answers84.8%likely range 75.4% to 91.0%, 103 answers
Needs met89.6%likely range 80.4% to 94.8%, 91 answers84.7%likely range 75.4% to 90.9%, 105 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months93.7%likely range 86.0% to 97.3%, 79 patients83.3%likely range 73.5% to 90.0%, 78 patients
Children at 18 months89.5%likely range 81.3% to 94.4%, 86 patients84.9%likely range 75.8% to 90.9%, 86 patients
Children at 5 years90.0%likely range 82.1% to 94.6%, 90 patients86.1%likely range 76.8% to 92.0%, 79 patients
Women aged 25 to 4965.7%likely range 63.2% to 68.2%, 1,404 patients62.2%likely range 59.6% to 64.7%, 1,373 patients
Women aged 50 to 6468.1%likely range 64.0% to 71.8%, 545 patients67.5%likely range 63.8% to 71.1%, 625 patients
Facts (NHS England, not part of the grade)
Registered patients7,674August 20267,868August 2026
Primary care networkGpa1 PCNGpa1 PCN
Phone0114 22458780114 2727768
Friends and Family Test (its own feedback)91.4% good or very good81 answers, June 202688.4% good or very good95 answers, June 2026
Appointments (one month)3,773 in August 2026Same day 48.4%; face to face 68.1%6,169 in August 2026Same day 62.5%; face to face 42.6%
Antibiotic items per STAR-PU (one year)0.98England 0.74, April 2025 to March 20260.91England 0.74, April 2025 to March 2026
GPs (full-time equivalent)4.2 qualified permanent10.9 including trainees and locums1,827 patients per permanent GP4.2 qualified permanent5.6 including trainees and locums1,897 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences