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Whinfield Medical Practice vs Denmark Street Surgery

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Whinfield Medical Practice and Denmark Street Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureWhinfield Medical PracticeDL1 3RTDenmark Street SurgeryDL3 0PD
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade80.7likely range 69.8 to 86.7102 survey answers79.8likely range 65.9 to 86.0106 survey answers
Label (against the England average)Cannot be told apart from the England averageCannot be told apart from the England average
Patients who describe the practice as good84.5%likely range 69.1% to 93.0%, 102 answers86.8%likely range 67.1% to 95.5%, 106 answers
Access (mean of the two below)71.6%likely range 67.2% to 75.3%63.3%likely range 58.9% to 67.5%
Appointments within two weeks of booking81.1%likely range 76.7% to 84.8%, 5,523 appointmentsClearly higher43.5%likely range 36.1% to 51.1%, 2,490 appointments
Calls answered by the practiceNot in the grade: no phone data83.0%likely range 78.4% to 86.7%, 6,592 calls
More survey questions (not part of the grade)
Getting through on the phone50.8%likely range 34.7% to 66.8%, 99 answers53.3%likely range 32.9% to 72.7%, 98 answers
Reception and admin team90.5%likely range 76.4% to 96.5%, 103 answers91.2%likely range 72.1% to 97.6%, 103 answers
Having a preferred professional33.9%likely range 20.5% to 50.6%, 102 answers39.2%likely range 21.9% to 59.8%, 105 answers
Seeing your preferred professional52.8%likely range 27.3% to 77.0%, 36 answers15.0%likely range 2.9% to 51.2%, 37 answers
Knowing the next step90.2%likely range 75.4% to 96.5%, 97 answers91.9%likely range 72.5% to 98.0%, 99 answers
Contacting the practice77.7%likely range 61.5% to 88.4%, 102 answers76.2%likely range 55.2% to 89.3%, 104 answers
Wait for an appointment66.1%likely range 48.6% to 80.1%, 93 answers69.0%likely range 46.8% to 84.9%, 94 answers
Being listened to84.9%likely range 69.3% to 93.3%, 99 answers93.2%likely range 74.3% to 98.5%, 100 answers
Care and concern84.1%likely range 68.4% to 92.8%, 99 answers90.4%likely range 70.9% to 97.4%, 100 answers
Confidence and trust90.1%likely range 75.7% to 96.4%, 100 answers98.1%likely range 81.6% to 99.8%, 102 answers
Involvement in decisions90.0%likely range 75.0% to 96.5%, 94 answers94.7%likely range 75.4% to 99.0%, 93 answers
Needs met85.5%likely range 69.9% to 93.7%, 98 answers91.4%likely range 72.5% to 97.7%, 103 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months96.8%likely range 92.1% to 98.7%, 125 patients86.7%likely range 79.8% to 91.5%, 128 patients
Children at 18 months91.5%likely range 85.4% to 95.2%, 129 patients82.4%likely range 74.5% to 88.2%, 119 patients
Children at 5 years92.6%likely range 86.6% to 96.1%, 122 patients78.9%likely range 71.4% to 84.8%, 142 patients
Women aged 25 to 4977.6%likely range 75.7% to 79.4%, 1,893 patients67.2%likely range 65.3% to 69.1%, 2,379 patients
Women aged 50 to 6476.0%likely range 73.4% to 78.4%, 1,109 patients72.5%likely range 70.0% to 75.0%, 1,231 patients
Facts (NHS England, not part of the grade)
Registered patients12,153August 202614,575August 2026
Primary care networkDarlington PCNDarlington PCN
Phone01325 48132101325 460731
Friends and Family Test (its own feedback)96.3% good or very good490 answers, June 2026No results for June 2026
Appointments (one month)8,614 in August 2026Same day 57.3%; face to face 54.6%5,022 in August 2026Same day 23.5%; face to face 82.3%
Antibiotic items per STAR-PU (one year)1.14England 0.74, April 2025 to March 20260.97England 0.74, April 2025 to March 2026
GPs (full-time equivalent)5.9 qualified permanent7.6 including trainees and locums2,057 patients per permanent GP7.1 qualified permanent11.7 including trainees and locums2,055 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences