Gateshead · Compare
Whickham Cottage Medical Centre vs Sunniside Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Sunniside Surgery’s Practice Grade is clearly higher than Whickham Cottage Medical Centre’s: its likely range lies wholly above.
Side by side
| Measure | Whickham Cottage Medical CentreNE16 4PD | Sunniside SurgeryNE16 5LP |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 79.2likely range 63.2 to 87.598 survey answers | 92.4likely range 90.0 to 93.9116 survey answersClearly higher |
| Label (against the England average) | Cannot be told apart from the England average | Clearly above the England average |
| Patients who describe the practice as good | 81.1%likely range 58.3% to 92.9%, 98 answers | 96.7%likely range 94.7% to 97.9%, 116 answersClearly higher |
| Access (mean of the two below) | 74.6%likely range 71.0% to 77.8% | 82.1%likely range 75.7% to 86.5% |
| Appointments within two weeks of booking | 78.4%likely range 72.7% to 83.2%, 3,593 appointments | 87.5%likely range 77.7% to 93.4%, 1,065 appointments |
| Calls answered by the practice | 70.7%likely range 66.2% to 74.9%, 8,547 calls | 76.5%likely range 68.3% to 83.1%, 2,580 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 67.1%likely range 44.1% to 84.1%, 97 answers | 94.8%likely range 92.5% to 96.5%, 114 answers |
| Reception and admin team | 89.6%likely range 67.8% to 97.2%, 96 answers | 100.0%likely range 99.2% to 100.0%, 115 answers |
| Having a preferred professional | 22.9%likely range 9.4% to 45.8%, 98 answers | 32.2%likely range 28.2% to 36.4%, 114 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | 76.7%likely range 69.4% to 82.6%, 38 answers |
| Knowing the next step | 97.6%likely range 78.7% to 99.8%, 98 answers | 98.1%likely range 96.4% to 99.0%, 114 answers |
| Contacting the practice | 77.7%likely range 54.8% to 90.9%, 98 answers | 96.9%likely range 95.0% to 98.1%, 116 answers |
| Wait for an appointment | 68.7%likely range 44.6% to 85.7%, 89 answers | 94.7%likely range 92.2% to 96.4%, 107 answers |
| Being listened to | 86.4%likely range 64.4% to 95.7%, 98 answers | 96.9%likely range 95.0% to 98.1%, 114 answers |
| Care and concern | 85.3%likely range 63.0% to 95.2%, 98 answers | 96.9%likely range 95.0% to 98.1%, 114 answers |
| Confidence and trust | 90.7%likely range 69.5% to 97.7%, 98 answers | 100.0%likely range 99.2% to 100.0%, 114 answers |
| Involvement in decisions | 86.0%likely range 63.1% to 95.7%, 93 answers | 100.0%likely range 99.2% to 100.0%, 113 answers |
| Needs met | 89.2%likely range 67.0% to 97.1%, 94 answers | 95.2%likely range 92.9% to 96.8%, 114 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 91.7%likely range 85.0% to 95.6%, 109 patients | 88.9%likely range 71.9% to 96.1%, 27 patients |
| Children at 18 months | 96.1%likely range 90.4% to 98.5%, 103 patients | 100.0%likely range 87.1% to 100.0%, 26 patients |
| Children at 5 years | 93.4%likely range 88.3% to 96.4%, 152 patients | 90.2%likely range 79.0% to 95.7%, 51 patients |
| Women aged 25 to 49 | 80.7%likely range 79.0% to 82.3%, 2,182 patients | 80.4%likely range 77.1% to 83.3%, 626 patients |
| Women aged 50 to 64 | 82.1%likely range 80.0% to 84.0%, 1,389 patients | 79.9%likely range 75.7% to 83.6%, 394 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 15,530August 2026 | 3,951August 2026 |
| Primary care network | Gateshead Inner West PCN | Gateshead Inner West PCN |
| Phone | 0191 4885555 | 0191 4883200 |
| Friends and Family Test (its own feedback) | 97.4% good or very good383 answers, June 2026 | 100.0% good or very good65 answers, June 2026 |
| Appointments (one month) | 5,894 in August 2026Same day 40.1%; face to face 68.1% | 2,036 in August 2026Same day 32.9%; face to face 75.7% |
| Antibiotic items per STAR-PU (one year) | 0.75England 0.74, April 2025 to March 2026 | 1.04England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 8.8 qualified permanent10.7 including trainees and locums1,765 patients per permanent GP | 1.9 qualified permanent1.9 including trainees and locums2,102 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.