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Westgate Surgery vs Aireborough Family Practice

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Westgate Surgery and Aireborough Family Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureWestgate SurgeryLS21 3HDAireborough Family PracticeLS19 7JN
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade79.5likely range 76.1 to 82.3137 survey answers72.8likely range 68.7 to 76.4101 survey answers
Label (against the England average)Clearly above the England averageCannot be told apart from the England average
Patients who describe the practice as good86.9%likely range 83.7% to 89.5%, 137 answersClearly higher73.7%likely range 68.4% to 78.4%, 101 answers
Access (mean of the two below)62.1%likely range 53.7% to 69.3%70.6%likely range 65.0% to 75.4%
Appointments within two weeks of booking71.6%likely range 63.2% to 78.8%, 1,929 appointments73.3%likely range 66.3% to 79.3%, 2,681 appointments
Calls answered by the practiceNot in the grade: no phone data67.8%likely range 59.0% to 75.4%, 2,548 calls
More survey questions (not part of the grade)
Getting through on the phone68.2%likely range 63.9% to 72.3%, 129 answers70.4%likely range 64.7% to 75.5%, 95 answers
Reception and admin team86.8%likely range 83.5% to 89.5%, 134 answers91.1%likely range 87.3% to 93.9%, 101 answers
Having a preferred professional41.4%likely range 37.2% to 45.7%, 137 answers46.5%likely range 40.9% to 52.2%, 102 answers
Seeing your preferred professional53.5%likely range 46.3% to 60.5%, 52 answers56.8%likely range 49.2% to 64.2%, 57 answers
Knowing the next step96.3%likely range 94.2% to 97.6%, 133 answers95.1%likely range 92.0% to 97.1%, 100 answers
Contacting the practice86.7%likely range 83.4% to 89.4%, 136 answers71.3%likely range 65.9% to 76.2%, 101 answers
Wait for an appointment74.4%likely range 70.1% to 78.2%, 122 answers66.5%likely range 60.6% to 71.9%, 92 answers
Being listened to96.4%likely range 94.4% to 97.8%, 133 answers79.6%likely range 74.5% to 83.9%, 97 answers
Care and concern94.8%likely range 92.5% to 96.5%, 135 answers81.0%likely range 76.0% to 85.1%, 98 answers
Confidence and trust98.3%likely range 96.8% to 99.1%, 134 answers87.5%likely range 83.1% to 90.9%, 95 answers
Involvement in decisions97.7%likely range 95.9% to 98.7%, 127 answers82.5%likely range 77.6% to 86.6%, 94 answers
Needs met97.8%likely range 96.1% to 98.8%, 133 answers81.0%likely range 76.0% to 85.2%, 96 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months97.4%likely range 86.8% to 99.5%, 39 patients100.0%likely range 91.0% to 100.0%, 39 patients
Children at 18 months96.5%likely range 88.1% to 99.0%, 57 patients86.2%likely range 69.4% to 94.5%, 29 patients
Children at 5 years89.6%likely range 77.8% to 95.5%, 48 patients87.8%likely range 74.5% to 94.7%, 41 patients
Women aged 25 to 4976.3%likely range 73.3% to 79.1%, 827 patients72.7%likely range 69.3% to 75.9%, 696 patients
Women aged 50 to 6487.5%likely range 84.6% to 89.9%, 593 patients78.0%likely range 73.7% to 81.8%, 400 patients
Facts (NHS England, not part of the grade)
Registered patients5,745August 20264,489August 2026
Primary care networkOtley PCNOtley PCN
Phone01943 6605330113 3911950
Friends and Family Test (its own feedback)98.1% good or very good108 answers, June 2026No results for June 2026
Appointments (one month)3,029 in August 2026Same day 32.3%; face to face 55.8%2,949 in August 2026Same day 30.9%; face to face 52.1%
Antibiotic items per STAR-PU (one year)0.75England 0.74, April 2025 to March 20260.81England 0.74, April 2025 to March 2026
GPs (full-time equivalent)3.2 qualified permanent4.9 including trainees and locums1,795 patients per permanent GP2.0 qualified permanent2.0 including trainees and locums2,215 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences