Gedling · Compare
Westdale Lane Surgery vs Unity Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Westdale Lane Surgery and Unity Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Westdale Lane SurgeryNG4 3JA | Unity SurgeryNG3 6EU |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 83.8likely range 76.9 to 88.7109 survey answers | 75.1likely range 71.8 to 78.1129 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 81.8%likely range 72.0% to 88.7%, 109 answers | 76.0%likely range 72.1% to 79.5%, 129 answers |
| Access (mean of the two below) | 88.4%likely range 84.4% to 90.9%Clearly higher | 73.0%likely range 66.5% to 78.3% |
| Appointments within two weeks of booking | 96.9%likely range 91.3% to 98.9%, 1,526 appointmentsClearly higher | 75.4%likely range 65.6% to 83.1%, 1,382 appointments |
| Calls answered by the practice | 79.8%likely range 74.2% to 84.4%, 4,977 calls | 70.5%likely range 61.9% to 77.9%, 2,536 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 57.9%likely range 46.8% to 68.3%, 105 answers | 62.9%likely range 58.5% to 67.1%, 123 answers |
| Reception and admin team | 92.4%likely range 84.4% to 96.5%, 107 answers | 77.4%likely range 73.5% to 80.9%, 125 answers |
| Having a preferred professional | 30.7%likely range 21.7% to 41.5%, 109 answers | 41.9%likely range 37.7% to 46.2%, 129 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | 55.8%likely range 49.0% to 62.4%, 54 answers |
| Knowing the next step | 87.9%likely range 78.8% to 93.4%, 105 answers | 93.6%likely range 91.0% to 95.4%, 122 answers |
| Contacting the practice | 78.8%likely range 68.6% to 86.4%, 107 answers | 73.2%likely range 69.1% to 76.9%, 126 answers |
| Wait for an appointment | 88.4%likely range 78.8% to 93.9%, 96 answers | 71.6%likely range 67.3% to 75.5%, 118 answers |
| Being listened to | 85.2%likely range 75.6% to 91.4%, 105 answers | 85.3%likely range 81.9% to 88.2%, 126 answers |
| Care and concern | 83.5%likely range 73.6% to 90.2%, 104 answers | 84.1%likely range 80.7% to 87.1%, 125 answers |
| Confidence and trust | 87.7%likely range 78.4% to 93.3%, 103 answers | 88.8%likely range 85.7% to 91.3%, 126 answers |
| Involvement in decisions | 84.2%likely range 74.4% to 90.7%, 103 answers | 89.0%likely range 85.8% to 91.6%, 117 answers |
| Needs met | 83.1%likely range 73.1% to 89.8%, 104 answers | 86.6%likely range 83.3% to 89.3%, 126 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 87.8%likely range 79.4% to 93.0%, 90 patients | 95.7%likely range 85.8% to 98.8%, 47 patients |
| Children at 18 months | 77.5%likely range 66.5% to 85.6%, 71 patients | 71.9%likely range 59.9% to 81.4%, 64 patients |
| Children at 5 years | 58.8%likely range 48.8% to 68.0%, 97 patients | 82.2%likely range 68.7% to 90.7%, 45 patients |
| Women aged 25 to 49 | 70.1%likely range 67.8% to 72.3%, 1,615 patients | 74.3%likely range 71.3% to 77.1%, 884 patients |
| Women aged 50 to 64 | 73.4%likely range 70.2% to 76.4%, 794 patients | 79.3%likely range 75.3% to 82.8%, 445 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 9,454August 2026 | 4,848August 2026 |
| Primary care network | Arrow Health PCN | Arrow Health PCN |
| Phone | 0115 9619401 | 0115 9877604 |
| Friends and Family Test (its own feedback) | 100.0% good or very good40 answers, June 2026 | 88.8% good or very good134 answers, June 2026 |
| Appointments (one month) | 4,182 in August 2026Same day 47.3%; face to face 60.4% | 1,579 in August 2026Same day 38.1%; face to face 87.4% |
| Antibiotic items per STAR-PU (one year) | 0.79England 0.74, April 2025 to March 2026 | 0.70England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 2.8 qualified permanent7.8 including trainees and locums3,442 patients per permanent GP | 1.3 qualified permanent2.4 including trainees and locums3,710 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.