Gedling · Compare
Westdale Lane Surgery vs The Ivy Medical Group
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Westdale Lane Surgery’s Practice Grade is clearly higher than The Ivy Medical Group’s: its likely range lies wholly above.
Side by side
| Measure | Westdale Lane SurgeryNG4 3JA | The Ivy Medical GroupNG14 5BG |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 83.8likely range 76.9 to 88.7109 survey answersClearly higher | 64.6likely range 59.9 to 69.1118 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | No label |
| Patients who describe the practice as good | 81.8%likely range 72.0% to 88.7%, 109 answersClearly higher | 58.8%likely range 52.4% to 64.9%, 118 answers |
| Access (mean of the two below) | 88.4%likely range 84.4% to 90.9%Clearly higher | 78.0%likely range 73.0% to 82.1% |
| Appointments within two weeks of booking | 96.9%likely range 91.3% to 98.9%, 1,526 appointmentsClearly higher | 82.3%likely range 76.5% to 86.9%, 3,156 appointments |
| Calls answered by the practice | 79.8%likely range 74.2% to 84.4%, 4,977 calls | 73.7%likely range 65.6% to 80.4%, 2,787 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 57.9%likely range 46.8% to 68.3%, 105 answers | 31.4%likely range 25.7% to 37.9%, 110 answers |
| Reception and admin team | 92.4%likely range 84.4% to 96.5%, 107 answers | 82.5%likely range 77.0% to 86.9%, 113 answers |
| Having a preferred professional | 30.7%likely range 21.7% to 41.5%, 109 answers | 20.4%likely range 15.8% to 26.0%, 119 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 87.9%likely range 78.8% to 93.4%, 105 answers | 78.2%likely range 72.2% to 83.1%, 109 answers |
| Contacting the practice | 78.8%likely range 68.6% to 86.4%, 107 answers | 46.2%likely range 39.9% to 52.6%, 116 answers |
| Wait for an appointment | 88.4%likely range 78.8% to 93.9%, 96 answers | 39.6%likely range 33.1% to 46.4%, 103 answers |
| Being listened to | 85.2%likely range 75.6% to 91.4%, 105 answers | 86.4%likely range 81.2% to 90.4%, 109 answers |
| Care and concern | 83.5%likely range 73.6% to 90.2%, 104 answers | 81.5%likely range 75.8% to 86.2%, 107 answers |
| Confidence and trust | 87.7%likely range 78.4% to 93.3%, 103 answers | 96.4%likely range 93.0% to 98.1%, 110 answers |
| Involvement in decisions | 84.2%likely range 74.4% to 90.7%, 103 answers | 86.1%likely range 80.7% to 90.2%, 103 answers |
| Needs met | 83.1%likely range 73.1% to 89.8%, 104 answers | 85.5%likely range 80.2% to 89.5%, 111 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 87.8%likely range 79.4% to 93.0%, 90 patients | 88.5%likely range 71.0% to 96.0%, 26 patients |
| Children at 18 months | 77.5%likely range 66.5% to 85.6%, 71 patients | 97.4%likely range 86.5% to 99.5%, 38 patients |
| Children at 5 years | 58.8%likely range 48.8% to 68.0%, 97 patients | 87.8%likely range 75.8% to 94.3%, 49 patients |
| Women aged 25 to 49 | 70.1%likely range 67.8% to 72.3%, 1,615 patients | 80.3%likely range 77.3% to 83.0%, 737 patients |
| Women aged 50 to 64 | 73.4%likely range 70.2% to 76.4%, 794 patients | 80.6%likely range 77.5% to 83.4%, 696 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 9,454August 2026 | 6,332August 2026 |
| Primary care network | Arrow Health PCN | Arrow Health PCN |
| Phone | 0115 9619401 | 0115 9312500 |
| Friends and Family Test (its own feedback) | 100.0% good or very good40 answers, June 2026 | 95.7% good or very good184 answers, June 2026 |
| Appointments (one month) | 4,182 in August 2026Same day 47.3%; face to face 60.4% | 4,599 in August 2026Same day 36.3%; face to face 55.9% |
| Antibiotic items per STAR-PU (one year) | 0.79England 0.74, April 2025 to March 2026 | 0.67England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 2.8 qualified permanent7.8 including trainees and locums3,442 patients per permanent GP | 1.9 qualified permanent3.7 including trainees and locums3,245 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.