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Westcotes GP Surgery (One) vs Westend Medical Practice

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Westcotes GP Surgery (One)’s Practice Grade is clearly higher than Westend Medical Practice’s: its likely range lies wholly above.

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Side by side

MeasureWestcotes GP Surgery (One)LE3 0QRWestend Medical PracticeLE3 0LP
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade79.1likely range 75.4 to 81.088 survey answersClearly higher64.5likely range 56.1 to 72.0113 survey answers
Label (against the England average)Cannot be told apart from the England averageNo label
Patients who describe the practice as good75.7%likely range 73.1% to 78.1%, 88 answersClearly higher62.6%likely range 51.0% to 73.0%, 113 answers
Access (mean of the two below)86.9%likely range 76.3% to 89.7%Clearly higher68.7%likely range 61.8% to 74.3%
Appointments within two weeks of booking96.4%likely range 85.8% to 99.2%, 638 appointmentsClearly higher78.2%likely range 71.3% to 83.8%, 2,521 appointments
Calls answered by the practiceNot in the grade: no phone dataNot in the grade: no phone data
More survey questions (not part of the grade)
Getting through on the phone60.4%likely range 57.5% to 63.3%, 86 answers38.3%likely range 27.8% to 50.1%, 111 answers
Reception and admin team88.3%likely range 86.3% to 90.1%, 85 answers74.5%likely range 63.2% to 83.3%, 112 answers
Having a preferred professional17.4%likely range 15.2% to 19.8%, 86 answers25.5%likely range 16.7% to 36.9%, 111 answers
Seeing your preferred professionalNot shown: fewer than 30 answersNot shown: fewer than 30 answers
Knowing the next step72.3%likely range 69.6% to 74.9%, 84 answers73.5%likely range 61.6% to 82.7%, 103 answers
Contacting the practice78.4%likely range 75.8% to 80.7%, 86 answers56.6%likely range 45.0% to 67.5%, 113 answers
Wait for an appointment74.9%likely range 72.0% to 77.6%, 72 answers53.2%likely range 40.9% to 65.1%, 99 answers
Being listened to78.9%likely range 76.3% to 81.3%, 81 answers85.8%likely range 75.7% to 92.1%, 111 answers
Care and concern68.9%likely range 66.0% to 71.7%, 81 answers78.2%likely range 67.2% to 86.3%, 111 answers
Confidence and trust96.7%likely range 95.4% to 97.6%, 82 answers90.8%likely range 81.5% to 95.7%, 107 answers
Involvement in decisions89.1%likely range 86.9% to 90.9%, 75 answers87.1%likely range 76.8% to 93.2%, 104 answers
Needs met81.5%likely range 79.0% to 83.8%, 80 answers91.5%likely range 82.4% to 96.1%, 108 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months57.9%likely range 36.3% to 76.9%, 19 patients93.2%likely range 86.6% to 96.7%, 103 patients
Children at 18 months72.7%likely range 51.8% to 86.8%, 22 patients85.4%likely range 76.1% to 91.4%, 82 patients
Children at 5 years66.7%likely range 45.4% to 82.8%, 21 patients83.2%likely range 75.7% to 88.7%, 125 patients
Women aged 25 to 4940.2%likely range 35.4% to 45.2%, 381 patients79.3%likely range 77.3% to 81.1%, 1,698 patients
Women aged 50 to 6444.4%likely range 35.8% to 53.5%, 117 patients85.4%likely range 82.7% to 87.7%, 767 patients
Facts (NHS England, not part of the grade)
Registered patients1,779August 20269,874August 2026
Primary care networkOrion PCNOrion PCN
Phone0116 25585880116 2953140
Friends and Family Test (its own feedback)100.0% good or very good9 answers, June 2026No results for June 2026
Appointments (one month)982 in August 2026Same day 46.5%; face to face 61.1%3,911 in August 2026Same day 37.9%; face to face 76.1%
Antibiotic items per STAR-PU (one year)0.43England 0.74, April 2025 to March 20260.72England 0.74, April 2025 to March 2026
GPs (full-time equivalent)0.3 qualified permanent0.7 including trainees and locums3.2 qualified permanent3.2 including trainees and locums3,048 patients per permanent GP
CQC rating (a separate source)–Good

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences