Leicester · Compare
Westcotes GP Surgery (One) vs Dr S Shafi
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Westcotes GP Surgery (One) and Dr S Shafi cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Westcotes GP Surgery (One)LE3 0QR | Dr S ShafiLE3 0AA |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 79.1likely range 75.4 to 81.088 survey answers | 75.3likely range 71.5 to 78.284 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | No label |
| Patients who describe the practice as good | 75.7%likely range 73.1% to 78.1%, 88 answers | 69.9%likely range 65.8% to 73.7%, 84 answers |
| Access (mean of the two below) | 86.9%likely range 76.3% to 89.7% | 87.7%likely range 79.7% to 92.0% |
| Appointments within two weeks of booking | 96.4%likely range 85.8% to 99.2%, 638 appointments | 97.9%likely range 86.9% to 99.7%, 559 appointments |
| Calls answered by the practice | Not in the grade: no phone data | 77.4%likely range 65.8% to 85.9%, 1,348 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 60.4%likely range 57.5% to 63.3%, 86 answers | 48.4%likely range 44.0% to 52.8%, 80 answers |
| Reception and admin team | 88.3%likely range 86.3% to 90.1%, 85 answers | 72.7%likely range 68.7% to 76.4%, 83 answers |
| Having a preferred professional | 17.4%likely range 15.2% to 19.8%, 86 answers | 16.3%likely range 13.3% to 19.8%, 82 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 72.3%likely range 69.6% to 74.9%, 84 answers | 55.2%likely range 50.6% to 59.7%, 75 answers |
| Contacting the practice | 78.4%likely range 75.8% to 80.7%, 86 answers | 60.3%likely range 55.9% to 64.4%, 83 answers |
| Wait for an appointment | 74.9%likely range 72.0% to 77.6%, 72 answers | 62.6%likely range 57.8% to 67.1%, 68 answers |
| Being listened to | 78.9%likely range 76.3% to 81.3%, 81 answers | 82.9%likely range 79.3% to 86.0%, 80 answers |
| Care and concern | 68.9%likely range 66.0% to 71.7%, 81 answers | 81.4%likely range 77.6% to 84.6%, 80 answers |
| Confidence and trust | 96.7%likely range 95.4% to 97.6%, 82 answers | 87.9%likely range 84.7% to 90.6%, 78 answers |
| Involvement in decisions | 89.1%likely range 86.9% to 90.9%, 75 answers | 87.8%likely range 84.5% to 90.5%, 76 answers |
| Needs met | 81.5%likely range 79.0% to 83.8%, 80 answers | 88.2%likely range 84.9% to 90.8%, 76 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 57.9%likely range 36.3% to 76.9%, 19 patients | 56.5%likely range 36.8% to 74.4%, 23 patients |
| Children at 18 months | 72.7%likely range 51.8% to 86.8%, 22 patients | 64.7%likely range 41.3% to 82.7%, 17 patients |
| Children at 5 years | 66.7%likely range 45.4% to 82.8%, 21 patients | 60.0%likely range 42.3% to 75.4%, 30 patients |
| Women aged 25 to 49 | 40.2%likely range 35.4% to 45.2%, 381 patients | 36.6%likely range 32.4% to 41.0%, 470 patients |
| Women aged 50 to 64 | 44.4%likely range 35.8% to 53.5%, 117 patients | 57.4%likely range 48.5% to 65.8%, 122 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 1,779August 2026 | 2,165August 2026 |
| Primary care network | Orion PCN | Orion PCN |
| Phone | 0116 2558588 | 0116 2337744 |
| Friends and Family Test (its own feedback) | 100.0% good or very good9 answers, June 2026 | 100.0% good or very good6 answers, June 2026 |
| Appointments (one month) | 982 in August 2026Same day 46.5%; face to face 61.1% | 845 in August 2026Same day 50.3%; face to face 43.5% |
| Antibiotic items per STAR-PU (one year) | 0.43England 0.74, April 2025 to March 2026 | 0.40England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 0.3 qualified permanent0.7 including trainees and locums | 2.3 qualified permanent3.3 including trainees and locums955 patients per permanent GP |
| CQC rating (a separate source) | – | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.