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Westbury on Trym Primary Care Centre vs Fallodon Way Medical Centre

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Westbury on Trym Primary Care Centre and Fallodon Way Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureWestbury on Trym Primary Care CentreBS9 3AAFallodon Way Medical CentreBS9 4HT
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade85.7likely range 81.2 to 89.0122 survey answers90.3likely range 84.7 to 93.1105 survey answers
Label (against the England average)Clearly above the England averageClearly above the England average
Patients who describe the practice as good85.9%likely range 79.7% to 90.4%, 122 answers93.0%likely range 85.2% to 96.8%, 105 answers
Access (mean of the two below)85.1%likely range 81.6% to 87.8%83.7%likely range 79.6% to 86.9%
Appointments within two weeks of booking99.3%likely range 95.6% to 99.9%, 1,764 appointmentsClearly higher86.4%likely range 80.6% to 90.7%, 2,677 appointments
Calls answered by the practice70.8%likely range 64.9% to 76.1%, 5,231 calls81.0%likely range 75.1% to 85.7%, 4,380 calls
More survey questions (not part of the grade)
Getting through on the phone56.6%likely range 48.7% to 64.1%, 114 answers69.2%likely range 58.2% to 78.5%, 100 answers
Reception and admin team91.8%likely range 86.5% to 95.2%, 118 answers85.0%likely range 75.5% to 91.3%, 103 answers
Having a preferred professional22.2%likely range 16.4% to 29.1%, 120 answers15.5%likely range 9.2% to 25.0%, 105 answers
Seeing your preferred professionalNot shown: fewer than 30 answersNot shown: fewer than 30 answers
Knowing the next step95.4%likely range 91.0% to 97.7%, 120 answers91.8%likely range 83.7% to 96.1%, 104 answers
Contacting the practice80.9%likely range 74.1% to 86.1%, 121 answers84.9%likely range 75.5% to 91.1%, 105 answers
Wait for an appointment69.0%likely range 61.3% to 75.9%, 112 answers80.4%likely range 70.0% to 87.8%, 99 answers
Being listened to87.3%likely range 81.3% to 91.6%, 120 answers95.9%likely range 89.0% to 98.5%, 104 answers
Care and concern89.4%likely range 83.7% to 93.3%, 119 answers96.6%likely range 89.9% to 98.9%, 104 answers
Confidence and trust94.2%likely range 89.4% to 96.9%, 119 answers98.9%likely range 93.4% to 99.8%, 104 answers
Involvement in decisions92.2%likely range 86.8% to 95.5%, 112 answers97.0%likely range 90.4% to 99.1%, 100 answers
Needs met93.1%likely range 88.1% to 96.1%, 119 answers97.2%likely range 90.9% to 99.2%, 105 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months94.0%likely range 88.1% to 97.0%, 116 patients95.7%likely range 85.8% to 98.8%, 47 patients
Children at 18 months96.2%likely range 90.6% to 98.5%, 105 patients98.6%likely range 92.2% to 99.7%, 69 patients
Children at 5 years93.8%likely range 88.3% to 96.8%, 130 patients96.4%likely range 89.9% to 98.8%, 83 patients
Women aged 25 to 4975.9%likely range 74.0% to 77.6%, 2,129 patients84.0%likely range 82.1% to 85.7%, 1,581 patients
Women aged 50 to 6482.2%likely range 79.8% to 84.3%, 1,110 patients85.8%likely range 83.6% to 87.7%, 1,089 patients
Facts (NHS England, not part of the grade)
Registered patients12,647August 202611,091August 2026
Primary care networkAffinity (Bnssg) PCNAffinity (Bnssg) PCN
Phone0117 962340601179 624692
Friends and Family Test (its own feedback)96.5% good or very good317 answers, June 202694.3% good or very good141 answers, June 2026
Appointments (one month)6,072 in August 2026Same day 39.3%; face to face 57.5%4,289 in August 2026Same day 28.4%; face to face 56.7%
Antibiotic items per STAR-PU (one year)0.58England 0.74, April 2025 to March 20260.51England 0.74, April 2025 to March 2026
GPs (full-time equivalent)5.2 qualified permanent5.8 including trainees and locums2,457 patients per permanent GP5.0 qualified permanent7.8 including trainees and locums2,198 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences