South Gloucestershire · Compare
West Walk Surgery vs Wellington Road Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
West Walk Surgery and Wellington Road Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | West Walk SurgeryBS37 4AX | Wellington Road SurgeryBS37 5UY |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 86.7likely range 79.4 to 91.1106 survey answers | 84.8likely range 82.1 to 87.0112 survey answers |
| Label (against the England average) | Clearly above the England average | Clearly above the England average |
| Patients who describe the practice as good | 87.5%likely range 77.1% to 93.6%, 106 answers | 83.2%likely range 79.8% to 86.1%, 112 answers |
| Access (mean of the two below) | 84.8%likely range 81.4% to 87.6% | 88.3%likely range 84.1% to 91.2% |
| Appointments within two weeks of booking | 98.2%likely range 95.3% to 99.3%, 3,118 appointments | 98.8%likely range 94.3% to 99.8%, 1,560 appointments |
| Calls answered by the practice | 71.2%likely range 65.0% to 76.7%, 4,779 calls | 77.6%likely range 70.6% to 83.4%, 3,371 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 65.7%likely range 52.2% to 77.0%, 90 answers | 71.6%likely range 67.5% to 75.4%, 104 answers |
| Reception and admin team | 87.2%likely range 76.4% to 93.5%, 99 answers | 92.8%likely range 90.2% to 94.7%, 109 answers |
| Having a preferred professional | 17.4%likely range 10.0% to 28.5%, 106 answers | 23.0%likely range 19.7% to 26.8%, 112 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 90.2%likely range 80.4% to 95.4%, 105 answers | 91.8%likely range 89.1% to 93.8%, 110 answers |
| Contacting the practice | 80.0%likely range 68.5% to 88.0%, 106 answers | 85.1%likely range 81.8% to 87.8%, 110 answers |
| Wait for an appointment | 69.1%likely range 55.8% to 79.9%, 90 answers | 85.4%likely range 81.9% to 88.4%, 94 answers |
| Being listened to | 94.4%likely range 85.6% to 98.0%, 103 answers | 93.1%likely range 90.6% to 95.0%, 108 answers |
| Care and concern | 94.1%likely range 85.1% to 97.8%, 103 answers | 93.2%likely range 90.7% to 95.1%, 108 answers |
| Confidence and trust | 95.3%likely range 86.7% to 98.4%, 102 answers | 95.9%likely range 93.8% to 97.3%, 107 answers |
| Involvement in decisions | 98.0%likely range 90.3% to 99.6%, 96 answers | 96.4%likely range 94.3% to 97.8%, 97 answers |
| Needs met | 97.9%likely range 90.7% to 99.6%, 105 answers | 94.2%likely range 91.9% to 95.9%, 108 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 93.3%likely range 87.7% to 96.4%, 134 patients | 98.1%likely range 93.4% to 99.5%, 106 patients |
| Children at 18 months | 92.9%likely range 87.4% to 96.1%, 140 patients | 87.0%likely range 79.6% to 91.9%, 115 patients |
| Children at 5 years | 91.9%likely range 86.5% to 95.3%, 149 patients | 94.5%likely range 87.8% to 97.6%, 91 patients |
| Women aged 25 to 49 | 75.6%likely range 73.8% to 77.2%, 2,398 patients | 79.1%likely range 76.8% to 81.2%, 1,323 patients |
| Women aged 50 to 64 | 76.6%likely range 74.2% to 78.8%, 1,319 patients | 82.6%likely range 79.0% to 85.7%, 488 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 15,246August 2026 | 6,689August 2026 |
| Primary care network | Yate & Frampton PCN | Yate & Frampton PCN |
| Phone | 01454 272200 | 01454 323366 |
| Friends and Family Test (its own feedback) | 93.9% good or very good443 answers, June 2026 | 94.2% good or very good223 answers, June 2026 |
| Appointments (one month) | 5,665 in August 2026Same day 33.7%; face to face 63.4% | 2,953 in August 2026Same day 35.9%; face to face 62.5% |
| Antibiotic items per STAR-PU (one year) | 0.75England 0.74, April 2025 to March 2026 | 0.69England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 7.0 qualified permanent7.0 including trainees and locums2,170 patients per permanent GP | 2.6 qualified permanent3.1 including trainees and locums2,560 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.