County Durham · Compare
West Rainton Surgery vs Cheveley Park Medical Ctr
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
West Rainton Surgery and Cheveley Park Medical Ctr cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | West Rainton SurgeryDH4 6RQ | Cheveley Park Medical CtrDH1 2UW |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 82.7likely range 78.7 to 85.5101 survey answers | 87.1likely range 82.3 to 90.294 survey answers |
| Label (against the England average) | Clearly above the England average | Clearly above the England average |
| Patients who describe the practice as good | 88.9%likely range 83.5% to 92.7%, 101 answers | 91.0%likely range 84.9% to 94.8%, 94 answers |
| Access (mean of the two below) | 68.0%likely range 64.0% to 71.5% | 78.0%likely range 70.3% to 83.0% |
| Appointments within two weeks of booking | 90.4%likely range 84.8% to 94.1%, 2,445 appointments | 87.5%likely range 79.8% to 92.5%, 1,601 appointments |
| Calls answered by the practice | 45.5%likely range 39.7% to 51.4%, 5,689 calls | Not in the grade: no phone data |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 90.4%likely range 85.2% to 93.9%, 99 answers | 70.0%likely range 61.6% to 77.3%, 92 answers |
| Reception and admin team | 96.2%likely range 92.3% to 98.2%, 100 answers | 92.4%likely range 86.5% to 95.8%, 93 answers |
| Having a preferred professional | 35.0%likely range 28.4% to 42.2%, 101 answers | 32.1%likely range 24.8% to 40.5%, 94 answers |
| Seeing your preferred professional | 43.8%likely range 32.1% to 56.1%, 36 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 99.1%likely range 96.3% to 99.8%, 97 answers | 88.0%likely range 81.2% to 92.5%, 92 answers |
| Contacting the practice | 85.7%likely range 79.8% to 90.1%, 100 answers | 87.7%likely range 80.9% to 92.3%, 92 answers |
| Wait for an appointment | 77.9%likely range 70.9% to 83.5%, 92 answers | 70.1%likely range 61.1% to 77.7%, 82 answers |
| Being listened to | 93.4%likely range 88.7% to 96.2%, 97 answers | 91.0%likely range 84.8% to 94.8%, 92 answers |
| Care and concern | 93.3%likely range 88.5% to 96.2%, 96 answers | 89.5%likely range 82.9% to 93.8%, 90 answers |
| Confidence and trust | 94.3%likely range 89.7% to 96.9%, 94 answers | 92.5%likely range 86.6% to 95.9%, 92 answers |
| Involvement in decisions | 95.8%likely range 91.4% to 97.9%, 90 answers | 92.2%likely range 86.1% to 95.8%, 88 answers |
| Needs met | 92.2%likely range 87.2% to 95.4%, 95 answers | 97.6%likely range 93.2% to 99.2%, 90 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 96.3%likely range 87.5% to 99.0%, 54 patients | 97.7%likely range 87.9% to 99.6%, 43 patients |
| Children at 18 months | 84.0%likely range 71.5% to 91.7%, 50 patients | 100.0%likely range 91.0% to 100.0%, 39 patients |
| Children at 5 years | 95.8%likely range 86.0% to 98.8%, 48 patients | 100.0%likely range 90.6% to 100.0%, 37 patients |
| Women aged 25 to 49 | 71.7%likely range 68.4% to 74.7%, 794 patients | 78.6%likely range 75.6% to 81.3%, 794 patients |
| Women aged 50 to 64 | 75.4%likely range 71.6% to 78.9%, 537 patients | 79.4%likely range 75.4% to 82.9%, 442 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 5,561August 2026 | 5,163August 2026 |
| Primary care network | Durham East PCN | Durham East PCN |
| Phone | 0191 5843809 | 0191 3864285 |
| Friends and Family Test (its own feedback) | 96.9% good or very good194 answers, June 2026 | 96.9% good or very good605 answers, June 2026 |
| Appointments (one month) | 4,008 in August 2026Same day 51.5%; face to face 80.2% | 2,699 in August 2026Same day 42.1%; face to face 64.4% |
| Antibiotic items per STAR-PU (one year) | 1.24England 0.74, April 2025 to March 2026 | 1.02England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 1.3 qualified permanent5.6 including trainees and locums4,233 patients per permanent GP | 1.6 qualified permanent4.6 including trainees and locums3,227 patients per permanent GP |
| CQC rating (a separate source) | Outstanding | – |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.