Lewisham · Compare
Wells Park Practice vs Vale Medical Centre
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Vale Medical Centre’s Practice Grade is clearly higher than Wells Park Practice’s: its likely range lies wholly above.
Side by side
| Measure | Wells Park PracticeSE26 6JQ | Vale Medical CentreSE23 2JF |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 63.3likely range 55.4 to 70.5123 survey answers | 82.8likely range 72.8 to 89.5115 survey answersClearly higher |
| Label (against the England average) | No label | Cannot be told apart from the England average |
| Patients who describe the practice as good | 59.9%likely range 48.8% to 70.1%, 123 answers | 79.4%likely range 65.2% to 88.8%, 115 answers |
| Access (mean of the two below) | 71.0%likely range 67.4% to 74.7% | 90.7%likely range 87.1% to 93.1%Clearly higher |
| Appointments within two weeks of booking | 98.0%likely range 95.7% to 99.1%, 4,571 appointments | 96.4%likely range 92.1% to 98.4%, 2,362 appointments |
| Calls answered by the practice | 43.9%likely range 37.0% to 51.1%, 3,886 calls | 84.8%likely range 79.1% to 89.2%, 4,057 callsClearly higher |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 29.5%likely range 20.3% to 40.6%, 117 answers | 54.2%likely range 38.5% to 69.1%, 98 answers |
| Reception and admin team | 69.8%likely range 58.7% to 78.9%, 119 answers | 84.9%likely range 71.2% to 92.7%, 111 answers |
| Having a preferred professional | 25.1%likely range 16.8% to 35.7%, 122 answers | 22.4%likely range 12.6% to 36.7%, 115 answers |
| Seeing your preferred professional | 41.7%likely range 23.6% to 62.3%, 35 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 79.6%likely range 68.8% to 87.3%, 112 answers | 85.0%likely range 71.4% to 92.8%, 112 answers |
| Contacting the practice | 56.1%likely range 45.1% to 66.5%, 123 answers | 81.2%likely range 67.1% to 90.1%, 113 answers |
| Wait for an appointment | 51.5%likely range 40.0% to 62.8%, 110 answers | 61.4%likely range 45.5% to 75.2%, 100 answers |
| Being listened to | 75.5%likely range 64.8% to 83.8%, 120 answers | 86.3%likely range 72.7% to 93.7%, 109 answers |
| Care and concern | 75.6%likely range 64.8% to 83.8%, 120 answers | 85.1%likely range 71.2% to 92.9%, 108 answers |
| Confidence and trust | 87.6%likely range 78.2% to 93.3%, 117 answers | 96.8%likely range 86.1% to 99.3%, 107 answers |
| Involvement in decisions | 89.7%likely range 80.5% to 94.9%, 112 answers | 89.8%likely range 76.5% to 95.9%, 104 answers |
| Needs met | 81.0%likely range 70.8% to 88.3%, 120 answers | 89.7%likely range 76.8% to 95.8%, 108 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 84.6%likely range 78.1% to 89.4%, 156 patients | 92.0%likely range 88.2% to 94.7%, 276 patients |
| Children at 18 months | 84.8%likely range 78.2% to 89.6%, 151 patients | 81.9%likely range 76.4% to 86.3%, 232 patients |
| Children at 5 years | 66.9%likely range 58.4% to 74.5%, 127 patients | 75.0%likely range 69.1% to 80.1%, 232 patients |
| Women aged 25 to 49 | 77.1%likely range 75.5% to 78.6%, 2,753 patients | 71.6%likely range 70.2% to 72.8%, 4,675 patients |
| Women aged 50 to 64 | 83.4%likely range 81.1% to 85.4%, 1,178 patients | 76.9%likely range 74.5% to 79.1%, 1,292 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 12,790August 2026 | 17,824August 2026 |
| Primary care network | Aplos Health PCN | Aplos Health PCN |
| Phone | 020 86992840 | 020 82917007 |
| Friends and Family Test (its own feedback) | 88.4% good or very good181 answers, June 2026 | 98.8% good or very good163 answers, June 2026 |
| Appointments (one month) | 7,982 in August 2026Same day 49.6%; face to face 44.9% | 4,777 in August 2026Same day 26.6%; face to face 66.8% |
| Antibiotic items per STAR-PU (one year) | 0.47England 0.74, April 2025 to March 2026 | 0.46England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 11.6 qualified permanent16.1 including trainees and locums1,108 patients per permanent GP | 5.6 qualified permanent7.5 including trainees and locums3,182 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.