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Wellington House vs Grove House Surgery

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Wellington House and Grove House Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureWellington HouseWF17 5DNGrove House SurgeryWF17 5SS
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade87.3likely range 80.8 to 91.5101 survey answers80.1likely range 72.1 to 86.099 survey answers
Label (against the England average)Clearly above the England averageCannot be told apart from the England average
Patients who describe the practice as good86.4%likely range 77.2% to 92.3%, 101 answers77.2%likely range 65.9% to 85.6%, 99 answers
Access (mean of the two below)89.3%likely range 85.9% to 91.6%86.6%likely range 82.9% to 89.4%
Appointments within two weeks of booking94.0%likely range 88.9% to 96.8%, 2,244 appointments87.8%likely range 82.6% to 91.6%, 3,153 appointments
Calls answered by the practice84.5%likely range 79.9% to 88.2%, 5,996 calls85.4%likely range 80.1% to 89.5%, 4,459 calls
More survey questions (not part of the grade)
Getting through on the phone71.0%likely range 59.8% to 80.0%, 95 answers72.7%likely range 61.0% to 82.0%, 97 answers
Reception and admin team89.5%likely range 80.7% to 94.6%, 99 answers87.2%likely range 77.0% to 93.3%, 96 answers
Having a preferred professional47.5%likely range 36.8% to 58.3%, 101 answers49.7%likely range 38.0% to 61.5%, 97 answers
Seeing your preferred professional54.7%likely range 35.1% to 72.9%, 31 answers50.0%likely range 32.7% to 67.3%, 43 answers
Knowing the next step84.9%likely range 75.2% to 91.2%, 97 answers70.4%likely range 58.4% to 80.2%, 94 answers
Contacting the practice76.5%likely range 65.9% to 84.6%, 98 answers74.1%likely range 62.4% to 83.2%, 96 answers
Wait for an appointment84.8%likely range 74.7% to 91.3%, 91 answers71.7%likely range 59.5% to 81.4%, 91 answers
Being listened to90.7%likely range 82.1% to 95.4%, 97 answers89.7%likely range 80.1% to 95.0%, 97 answers
Care and concern89.7%likely range 80.8% to 94.7%, 97 answers90.6%likely range 81.2% to 95.5%, 98 answers
Confidence and trust92.1%likely range 83.8% to 96.3%, 98 answers95.6%likely range 87.6% to 98.5%, 96 answers
Involvement in decisions94.5%likely range 86.9% to 97.8%, 95 answers94.9%likely range 86.4% to 98.2%, 92 answers
Needs met91.2%likely range 82.8% to 95.7%, 99 answers91.8%likely range 82.7% to 96.3%, 97 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months84.2%likely range 72.6% to 91.5%, 57 patients83.9%likely range 75.1% to 90.0%, 93 patients
Children at 18 months88.9%likely range 78.8% to 94.5%, 63 patients78.4%likely range 70.4% to 84.7%, 125 patients
Children at 5 years92.9%likely range 85.3% to 96.7%, 84 patients81.7%likely range 73.8% to 87.6%, 120 patients
Women aged 25 to 4962.2%likely range 59.5% to 64.8%, 1,295 patients63.1%likely range 60.7% to 65.3%, 1,673 patients
Women aged 50 to 6472.3%likely range 69.0% to 75.3%, 783 patients74.8%likely range 71.6% to 77.8%, 731 patients
Facts (NHS England, not part of the grade)
Registered patients8,301August 20269,539August 2026
Primary care networkBatley Birstall PCNBatley Birstall PCN
Phone01924 66996001924 476363
Friends and Family Test (its own feedback)97.6% good or very good42 answers, June 202695.4% good or very good219 answers, June 2026
Appointments (one month)6,087 in August 2026Same day 57.1%; face to face 60.4%5,465 in August 2026Same day 46.7%; face to face 80.0%
Antibiotic items per STAR-PU (one year)1.04England 0.74, April 2025 to March 20260.81England 0.74, April 2025 to March 2026
GPs (full-time equivalent)3.0 qualified permanent3.0 including trainees and locums2,731 patients per permanent GP2.1 qualified permanent3.3 including trainees and locums4,527 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences