Stafford · Compare
Weeping Cross Health Centre vs Mill Bank
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Weeping Cross Health Centre and Mill Bank cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Weeping Cross Health CentreST17 0EG | Mill BankST16 2AG |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 78.8likely range 57.6 to 89.8109 survey answers | 76.9likely range 68.3 to 83.1119 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 77.1%likely range 46.8% to 92.8%, 109 answers | 78.1%likely range 65.9% to 86.8%, 119 answers |
| Access (mean of the two below) | 82.6%likely range 79.9% to 84.9%Clearly higher | 74.0%likely range 69.6% to 77.8% |
| Appointments within two weeks of booking | 83.2%likely range 79.3% to 86.6%, 6,134 appointments | 81.3%likely range 75.0% to 86.2%, 2,795 appointments |
| Calls answered by the practice | 81.8%likely range 78.2% to 85.0%, 10,262 callsClearly higher | 66.6%likely range 60.4% to 72.3%, 4,928 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 62.6%likely range 32.8% to 85.1%, 100 answers | 38.7%likely range 26.8% to 52.1%, 110 answers |
| Reception and admin team | 93.4%likely range 63.5% to 99.1%, 104 answers | 84.7%likely range 73.2% to 91.8%, 118 answers |
| Having a preferred professional | 22.4%likely range 6.9% to 52.8%, 108 answers | 35.3%likely range 24.2% to 48.3%, 117 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | 24.8%likely range 11.5% to 45.6%, 47 answers |
| Knowing the next step | 83.7%likely range 52.9% to 95.9%, 105 answers | 88.3%likely range 77.3% to 94.4%, 115 answers |
| Contacting the practice | 70.7%likely range 40.7% to 89.4%, 108 answers | 72.8%likely range 60.2% to 82.6%, 119 answers |
| Wait for an appointment | 72.6%likely range 41.1% to 91.0%, 98 answers | 65.6%likely range 52.0% to 77.0%, 108 answers |
| Being listened to | 87.4%likely range 57.1% to 97.3%, 107 answers | 87.5%likely range 76.4% to 93.9%, 115 answers |
| Care and concern | 85.7%likely range 54.9% to 96.7%, 105 answers | 82.0%likely range 70.0% to 89.9%, 115 answers |
| Confidence and trust | 98.4%likely range 69.9% to 99.9%, 104 answers | 91.8%likely range 81.7% to 96.6%, 116 answers |
| Involvement in decisions | 94.9%likely range 64.5% to 99.5%, 100 answers | 91.6%likely range 80.9% to 96.5%, 107 answers |
| Needs met | 87.6%likely range 57.3% to 97.4%, 107 answers | 83.1%likely range 71.3% to 90.7%, 116 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 92.5%likely range 87.8% to 95.5%, 186 patients | 92.5%likely range 83.7% to 96.8%, 67 patients |
| Children at 18 months | 90.8%likely range 86.4% to 93.9%, 229 patients | 90.1%likely range 82.3% to 94.7%, 91 patients |
| Children at 5 years | 88.1%likely range 83.2% to 91.7%, 226 patients | 82.4%likely range 72.9% to 89.0%, 85 patients |
| Women aged 25 to 49 | 69.2%likely range 67.7% to 70.7%, 3,586 patients | 69.1%likely range 66.8% to 71.3%, 1,643 patients |
| Women aged 50 to 64 | 76.0%likely range 73.9% to 77.9%, 1,806 patients | 71.8%likely range 68.8% to 74.7%, 890 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 22,473August 2026 | 10,012August 2026 |
| Primary care network | Stafford Central PCN | Stafford Central PCN |
| Phone | 01785 662505 | 01785 258348 |
| Friends and Family Test (its own feedback) | 1 answers in June 2026; shares not published below 5 | No results for June 2026 |
| Appointments (one month) | 8,407 in August 2026Same day 34.1%; face to face 78.0% | 4,361 in August 2026Same day 43.9%; face to face 75.5% |
| Antibiotic items per STAR-PU (one year) | 0.84England 0.74, April 2025 to March 2026 | 0.85England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 9.0 qualified permanent10.5 including trainees and locums2,501 patients per permanent GP | 5.6 qualified permanent5.6 including trainees and locums1,779 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.