Greenwich · Compare
Waverley PMS vs Plumstead and Wickham Lane Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Waverley PMS and Plumstead and Wickham Lane Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Waverley PMSSE18 7QU | Plumstead and Wickham Lane SurgerySE18 1SE |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 79.2likely range 75.7 to 82.1112 survey answers | 79.7likely range 74.6 to 83.8111 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 74.5%likely range 70.3% to 78.3%, 112 answers | 80.3%likely range 73.4% to 85.9%, 111 answers |
| Access (mean of the two below) | 90.1%likely range 83.8% to 93.6%Clearly higher | 78.2%likely range 72.1% to 82.1% |
| Appointments within two weeks of booking | 98.3%likely range 90.5% to 99.7%, 826 appointments | 95.5%likely range 86.1% to 98.6%, 795 appointments |
| Calls answered by the practice | 81.7%likely range 71.9% to 88.7%, 1,670 callsClearly higher | 60.8%likely range 53.2% to 67.9%, 3,439 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 70.3%likely range 65.8% to 74.4%, 108 answers | 70.3%likely range 62.3% to 77.2%, 102 answers |
| Reception and admin team | 88.6%likely range 85.3% to 91.2%, 110 answers | 90.3%likely range 84.5% to 94.1%, 106 answers |
| Having a preferred professional | 42.2%likely range 37.7% to 46.8%, 110 answers | 31.4%likely range 24.6% to 39.2%, 110 answers |
| Seeing your preferred professional | 34.1%likely range 27.6% to 41.2%, 47 answers | 38.7%likely range 26.7% to 52.3%, 39 answers |
| Knowing the next step | 78.6%likely range 74.4% to 82.3%, 103 answers | 73.7%likely range 66.0% to 80.3%, 103 answers |
| Contacting the practice | 82.6%likely range 78.8% to 85.9%, 107 answers | 79.4%likely range 72.2% to 85.1%, 107 answers |
| Wait for an appointment | 50.0%likely range 45.0% to 55.0%, 95 answers | 84.4%likely range 77.0% to 89.7%, 92 answers |
| Being listened to | 84.5%likely range 80.8% to 87.6%, 108 answers | 92.5%likely range 87.0% to 95.8%, 103 answers |
| Care and concern | 81.7%likely range 77.8% to 85.1%, 107 answers | 88.3%likely range 82.0% to 92.6%, 103 answers |
| Confidence and trust | 89.9%likely range 86.7% to 92.4%, 108 answers | 94.5%likely range 89.3% to 97.2%, 101 answers |
| Involvement in decisions | 90.2%likely range 87.0% to 92.7%, 104 answers | 92.7%likely range 87.1% to 96.0%, 99 answers |
| Needs met | 89.2%likely range 85.9% to 91.8%, 105 answers | 89.4%likely range 83.2% to 93.5%, 101 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 78.9%likely range 66.7% to 87.5%, 57 patients | 89.7%likely range 81.5% to 94.5%, 87 patients |
| Children at 18 months | 70.0%likely range 54.6% to 81.9%, 40 patients | 85.3%likely range 76.8% to 91.0%, 95 patients |
| Children at 5 years | 61.3%likely range 43.8% to 76.3%, 31 patients | 76.5%likely range 66.4% to 84.2%, 85 patients |
| Women aged 25 to 49 | 60.7%likely range 57.3% to 64.1%, 787 patients | 60.3%likely range 58.0% to 62.6%, 1,746 patients |
| Women aged 50 to 64 | 78.4%likely range 74.1% to 82.2%, 394 patients | 75.6%likely range 72.1% to 78.7%, 643 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 4,433August 2026 | 8,456August 2026 |
| Primary care network | Heritage PCN | Heritage PCN |
| Phone | 0844 5769081 | 020 88550052 |
| Friends and Family Test (its own feedback) | 89.6% good or very good96 answers, June 2026 | 87.5% good or very good16 answers, June 2026 |
| Appointments (one month) | 1,199 in August 2026Same day 29.4%; face to face 48.4% | 2,662 in August 2026Same day 33.1%; face to face 53.6% |
| Antibiotic items per STAR-PU (one year) | 0.69England 0.74, April 2025 to March 2026 | 0.57England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 1.7 qualified permanent2.1 including trainees and locums2,557 patients per permanent GP | 1.1 qualified permanent4.5 including trainees and locums7,927 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.