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Waterside Medical Centre vs Spa Medical Centre

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Waterside Medical Centre and Spa Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureWaterside Medical CentreCV31 2BBSpa Medical CentreCV31 1NE
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade88.2likely range 76.3 to 93.3106 survey answers74.8likely range 70.5 to 78.497 survey answers
Label (against the England average)Cannot be told apart from the England averageCannot be told apart from the England average
Patients who describe the practice as good89.0%likely range 72.1% to 96.2%, 106 answers75.2%likely range 69.8% to 79.8%, 97 answers
Access (mean of the two below)86.1%likely range 82.5% to 88.8%Clearly higher73.7%likely range 67.1% to 79.1%
Appointments within two weeks of booking93.0%likely range 88.3% to 95.9%, 2,784 appointmentsClearly higher76.6%likely range 67.2% to 84.0%, 1,467 appointments
Calls answered by the practice79.1%likely range 73.7% to 83.6%, 5,318 calls70.7%likely range 61.3% to 78.6%, 2,140 calls
More survey questions (not part of the grade)
Getting through on the phone80.3%likely range 61.7% to 91.1%, 103 answers67.5%likely range 61.7% to 72.8%, 92 answers
Reception and admin team96.9%likely range 82.6% to 99.5%, 105 answers89.3%likely range 85.1% to 92.5%, 93 answers
Having a preferred professional32.9%likely range 18.3% to 51.9%, 105 answers53.6%likely range 47.7% to 59.3%, 96 answers
Seeing your preferred professional63.7%likely range 34.7% to 85.3%, 42 answers60.1%likely range 52.2% to 67.5%, 54 answers
Knowing the next step86.6%likely range 68.8% to 95.0%, 102 answers78.4%likely range 73.0% to 82.9%, 91 answers
Contacting the practice87.0%likely range 69.5% to 95.1%, 105 answers78.0%likely range 72.8% to 82.4%, 96 answers
Wait for an appointment69.9%likely range 50.5% to 84.1%, 100 answers78.5%likely range 73.0% to 83.1%, 86 answers
Being listened to90.4%likely range 73.6% to 97.0%, 104 answers90.6%likely range 86.5% to 93.5%, 93 answers
Care and concern87.1%likely range 69.5% to 95.2%, 103 answers82.0%likely range 77.0% to 86.1%, 93 answers
Confidence and trust93.3%likely range 77.4% to 98.3%, 104 answers94.4%likely range 90.9% to 96.6%, 92 answers
Involvement in decisions95.9%likely range 80.0% to 99.3%, 96 answers94.9%likely range 91.4% to 97.0%, 84 answers
Needs met93.3%likely range 77.4% to 98.3%, 104 answers89.7%likely range 85.4% to 92.8%, 89 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months94.4%likely range 89.3% to 97.1%, 143 patients95.8%likely range 79.8% to 99.3%, 24 patients
Children at 18 months92.8%likely range 87.3% to 96.0%, 139 patients96.3%likely range 81.7% to 99.3%, 27 patients
Children at 5 years92.4%likely range 87.2% to 95.6%, 158 patients94.4%likely range 74.2% to 99.0%, 18 patients
Women aged 25 to 4967.0%likely range 65.3% to 68.7%, 2,982 patients70.6%likely range 66.9% to 74.1%, 603 patients
Women aged 50 to 6480.4%likely range 77.7% to 82.9%, 883 patients80.6%likely range 75.1% to 85.1%, 237 patients
Facts (NHS England, not part of the grade)
Registered patients14,607August 20263,537August 2026
Primary care networkLeamington PCNLeamington PCN
Phone01926 42832101926 421214
Friends and Family Test (its own feedback)96.8% good or very good125 answers, June 2026100.0% good or very good39 answers, June 2026
Appointments (one month)3,917 in August 2026Same day 42.6%; face to face 82.4%2,214 in August 2026Same day 67.6%; face to face 31.0%
Antibiotic items per STAR-PU (one year)0.61England 0.74, April 2025 to March 20260.60England 0.74, April 2025 to March 2026
GPs (full-time equivalent)6.5 qualified permanent8.4 including trainees and locums2,263 patients per permanent GP2.0 qualified permanent2.0 including trainees and locums1,769 patients per permanent GP
CQC rating (a separate source)OutstandingGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences