Compare
Wakemans Hill Surgery vs Hendon Way Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Wakemans Hill Surgery’s Practice Grade is clearly higher than Hendon Way Surgery’s: its likely range lies wholly above.
Side by side
| Measure | Wakemans Hill SurgeryNW9 0TA | Hendon Way SurgeryNW9 7DG |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 84.9likely range 80.1 to 88.490 survey answersClearly higher | 59.6likely range 50.4 to 68.195 survey answers |
| Label (against the England average) | Clearly above the England average | No label |
| Patients who describe the practice as good | 84.9%likely range 78.8% to 89.4%, 90 answersClearly higher | 57.4%likely range 44.7% to 69.3%, 95 answers |
| Access (mean of the two below) | 84.8%likely range 77.5% to 89.8%Clearly higher | 64.5%likely range 57.5% to 70.1% |
| Appointments within two weeks of booking | 98.2%likely range 90.7% to 99.7%, 886 appointmentsClearly higher | 78.7%likely range 66.5% to 87.3%, 882 appointments |
| Calls answered by the practice | 71.2%likely range 58.7% to 81.2%, 1,234 callsClearly higher | 50.3%likely range 43.1% to 57.5%, 3,774 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 68.8%likely range 61.4% to 75.3%, 85 answers | 35.5%likely range 24.2% to 48.7%, 90 answers |
| Reception and admin team | 83.7%likely range 77.5% to 88.4%, 88 answers | 69.1%likely range 56.0% to 79.7%, 90 answers |
| Having a preferred professional | 39.3%likely range 32.4% to 46.7%, 90 answers | 47.1%likely range 34.8% to 59.7%, 94 answers |
| Seeing your preferred professional | 16.7%likely range 9.6% to 27.3%, 36 answers | 43.8%likely range 27.3% to 61.8%, 47 answers |
| Knowing the next step | 84.4%likely range 77.8% to 89.3%, 78 answers | 72.3%likely range 59.0% to 82.6%, 86 answers |
| Contacting the practice | 85.3%likely range 79.1% to 89.9%, 85 answers | 51.6%likely range 39.0% to 64.1%, 93 answers |
| Wait for an appointment | 72.7%likely range 64.6% to 79.5%, 69 answers | 51.8%likely range 37.3% to 65.9%, 71 answers |
| Being listened to | 93.5%likely range 88.7% to 96.4%, 83 answers | 71.3%likely range 58.2% to 81.7%, 88 answers |
| Care and concern | 91.8%likely range 86.5% to 95.1%, 83 answers | 70.6%likely range 57.2% to 81.1%, 86 answers |
| Confidence and trust | 96.8%likely range 92.8% to 98.6%, 82 answers | 85.7%likely range 73.8% to 92.7%, 86 answers |
| Involvement in decisions | 95.1%likely range 90.6% to 97.5%, 82 answers | 82.7%likely range 69.9% to 90.8%, 80 answers |
| Needs met | 94.2%likely range 89.4% to 96.9%, 80 answers | 87.1%likely range 74.9% to 93.8%, 80 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 74.1%likely range 61.1% to 83.9%, 54 patients | 77.2%likely range 67.6% to 84.6%, 92 patients |
| Children at 18 months | 72.1%likely range 57.3% to 83.3%, 43 patients | 73.4%likely range 64.4% to 80.8%, 109 patients |
| Children at 5 years | 54.7%likely range 41.5% to 67.3%, 53 patients | 64.3%likely range 53.6% to 73.7%, 84 patients |
| Women aged 25 to 49 | 58.0%likely range 54.6% to 61.4%, 789 patients | 43.7%likely range 41.6% to 45.9%, 2,049 patients |
| Women aged 50 to 64 | 74.0%likely range 68.7% to 78.7%, 292 patients | 60.4%likely range 56.7% to 64.1%, 670 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 4,321August 2026 | 8,884August 2026 |
| Primary care network | Barnet 1d PCN | Barnet 1d PCN |
| Phone | 020 82052336 | 020 81029830 |
| Friends and Family Test (its own feedback) | 85.1% good or very good121 answers, June 2026 | 89.1% good or very good92 answers, June 2026 |
| Appointments (one month) | 1,485 in August 2026Same day 60.0%; face to face 52.5% | 2,794 in August 2026Same day 30.9%; face to face 39.9% |
| Antibiotic items per STAR-PU (one year) | 0.57England 0.74, April 2025 to March 2026 | 0.56England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 1.1 qualified permanent1.6 including trainees and locums4,051 patients per permanent GP | 3.0 qualified permanent3.0 including trainees and locums3,001 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.