St. Helens · Compare
Vista Road Surgery vs Newton Practice
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Vista Road Surgery and Newton Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Vista Road SurgeryWA12 9ED | Newton PracticeWA12 0JJ |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 71.7likely range 61.5 to 79.4103 survey answers | 69.5likely range 56.6 to 80.292 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 73.4%likely range 59.2% to 84.1%, 103 answers | 62.6%likely range 44.4% to 77.8%, 92 answers |
| Access (mean of the two below) | 67.5%likely range 59.5% to 73.9% | 85.6%likely range 78.0% to 88.7%Clearly higher |
| Appointments within two weeks of booking | 77.0%likely range 69.0% to 83.4%, 1,986 appointments | 95.1%likely range 87.5% to 98.2%, 1,091 appointmentsClearly higher |
| Calls answered by the practice | Not in the grade: no phone data | Not in the grade: no phone data |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 63.5%likely range 48.6% to 76.2%, 98 answers | 35.4%likely range 20.4% to 54.0%, 89 answers |
| Reception and admin team | 94.0%likely range 83.0% to 98.1%, 100 answers | 77.5%likely range 59.5% to 89.0%, 92 answers |
| Having a preferred professional | 39.9%likely range 27.0% to 54.4%, 102 answers | 28.2%likely range 15.1% to 46.5%, 92 answers |
| Seeing your preferred professional | 26.0%likely range 11.2% to 49.4%, 41 answers | 50.0%likely range 22.4% to 77.5%, 30 answers |
| Knowing the next step | 79.3%likely range 65.1% to 88.7%, 98 answers | 64.1%likely range 45.3% to 79.3%, 87 answers |
| Contacting the practice | 73.4%likely range 59.1% to 84.0%, 102 answers | 47.8%likely range 30.7% to 65.4%, 90 answers |
| Wait for an appointment | 64.4%likely range 49.0% to 77.2%, 92 answers | 51.3%likely range 32.8% to 69.4%, 80 answers |
| Being listened to | 91.7%likely range 80.0% to 96.8%, 101 answers | 73.4%likely range 55.0% to 86.2%, 90 answers |
| Care and concern | 88.7%likely range 76.2% to 95.1%, 100 answers | 69.7%likely range 51.2% to 83.5%, 90 answers |
| Confidence and trust | 96.0%likely range 85.7% to 99.0%, 100 answers | 85.8%likely range 68.4% to 94.4%, 88 answers |
| Involvement in decisions | 95.6%likely range 85.0% to 98.8%, 98 answers | 81.7%likely range 63.4% to 92.1%, 85 answers |
| Needs met | 93.8%likely range 82.6% to 98.0%, 99 answers | 80.2%likely range 62.2% to 90.9%, 89 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 92.0%likely range 83.6% to 96.3%, 75 patients | 92.5%likely range 86.8% to 95.9%, 134 patients |
| Children at 18 months | 91.0%likely range 82.6% to 95.6%, 78 patients | 94.8%likely range 89.2% to 97.6%, 116 patients |
| Children at 5 years | 93.9%likely range 86.5% to 97.4%, 82 patients | 94.9%likely range 89.8% to 97.5%, 137 patients |
| Women aged 25 to 49 | 73.4%likely range 71.0% to 75.6%, 1,401 patients | 71.2%likely range 69.3% to 73.1%, 2,090 patients |
| Women aged 50 to 64 | 72.4%likely range 69.2% to 75.4%, 797 patients | 68.0%likely range 64.6% to 71.2%, 760 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 8,622August 2026 | 10,398August 2026 |
| Primary care network | Newton and Haydock PCN | Newton and Haydock PCN |
| Phone | 01925 221457 | 01744 624885 |
| Friends and Family Test (its own feedback) | No results for June 2026 | 76.8% good or very good56 answers, June 2026 |
| Appointments (one month) | 2,465 in August 2026Same day 54.0%; face to face 65.9% | 1,695 in August 2026Same day 36.1%; face to face 73.4% |
| Antibiotic items per STAR-PU (one year) | 0.67England 0.74, April 2025 to March 2026 | 0.71England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 4.2 qualified permanent7.2 including trainees and locums2,040 patients per permanent GP | 1.6 qualified permanent3.4 including trainees and locums6,723 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.