Three Rivers · Compare
Vine House Health Centre vs Abbotswood Medical Centre
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Vine House Health Centre and Abbotswood Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Vine House Health CentreWD5 0AL | Abbotswood Medical CentreWD5 0BT |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 80.3likely range 73.5 to 85.2107 survey answers | 84.0likely range 81.1 to 86.5108 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Clearly above the England average |
| Patients who describe the practice as good | 81.7%likely range 72.2% to 88.5%, 107 answers | 84.8%likely range 81.5% to 87.7%, 108 answers |
| Access (mean of the two below) | 76.9%likely range 72.8% to 80.7% | 82.1%likely range 75.8% to 86.5% |
| Appointments within two weeks of booking | 92.7%likely range 89.1% to 95.2%, 4,243 appointments | 86.1%likely range 77.0% to 92.0%, 1,247 appointments |
| Calls answered by the practice | 61.0%likely range 53.6% to 68.0%, 3,565 calls | 78.0%likely range 69.4% to 84.6%, 2,336 callsClearly higher |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 49.7%likely range 38.7% to 60.7%, 95 answers | 87.3%likely range 84.1% to 89.9%, 105 answers |
| Reception and admin team | 84.1%likely range 74.8% to 90.5%, 104 answers | 90.0%likely range 87.1% to 92.4%, 106 answers |
| Having a preferred professional | 30.7%likely range 21.9% to 41.1%, 107 answers | 22.9%likely range 19.5% to 26.8%, 107 answers |
| Seeing your preferred professional | 35.7%likely range 19.6% to 55.9%, 31 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 85.0%likely range 75.8% to 91.1%, 105 answers | 88.2%likely range 85.0% to 90.7%, 104 answers |
| Contacting the practice | 77.3%likely range 67.4% to 84.9%, 107 answers | 82.2%likely range 78.6% to 85.3%, 105 answers |
| Wait for an appointment | 73.1%likely range 62.3% to 81.8%, 96 answers | 89.2%likely range 86.0% to 91.8%, 93 answers |
| Being listened to | 87.9%likely range 79.2% to 93.3%, 104 answers | 97.1%likely range 95.2% to 98.2%, 103 answers |
| Care and concern | 84.7%likely range 75.5% to 90.9%, 104 answers | 94.5%likely range 92.1% to 96.2%, 102 answers |
| Confidence and trust | 94.7%likely range 87.7% to 97.8%, 106 answers | 96.7%likely range 94.7% to 98.0%, 102 answers |
| Involvement in decisions | 93.1%likely range 85.4% to 96.9%, 101 answers | 97.1%likely range 95.1% to 98.3%, 94 answers |
| Needs met | 94.2%likely range 86.9% to 97.5%, 104 answers | 95.3%likely range 93.0% to 96.8%, 103 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 82.6%likely range 73.2% to 89.1%, 86 patients | 86.0%likely range 72.7% to 93.4%, 43 patients |
| Children at 18 months | 79.7%likely range 69.6% to 87.1%, 79 patients | 88.7%likely range 77.4% to 94.7%, 53 patients |
| Children at 5 years | 85.6%likely range 77.6% to 91.1%, 104 patients | 81.4%likely range 69.6% to 89.3%, 59 patients |
| Women aged 25 to 49 | 73.2%likely range 70.9% to 75.4%, 1,470 patients | 65.0%likely range 61.8% to 68.1%, 874 patients |
| Women aged 50 to 64 | 77.6%likely range 75.0% to 80.0%, 1,072 patients | 76.8%likely range 72.6% to 80.6%, 427 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 10,353August 2026 | 4,984August 2026 |
| Primary care network | North Watford PCN | North Watford PCN |
| Phone | 01923 262363 | 01923 673060 |
| Friends and Family Test (its own feedback) | 92.3% good or very good261 answers, June 2026 | No results for June 2026 |
| Appointments (one month) | 5,219 in August 2026Same day 53.8%; face to face 96.3% | 1,332 in August 2026Same day 45.3%; face to face 74.6% |
| Antibiotic items per STAR-PU (one year) | 0.76England 0.74, April 2025 to March 2026 | 0.79England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 4.2 qualified permanent5.2 including trainees and locums2,479 patients per permanent GP | 0.0 qualified permanent0.4 including trainees and locums |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.