St Albans · Compare
Village Surgery vs Davenport House Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Village Surgery and Davenport House Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Village SurgeryAL5 2BT | Davenport House SurgeryAL5 4HX |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 80.5likely range 73.9 to 85.3128 survey answers | 84.3likely range 78.9 to 88.1121 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Clearly above the England average |
| Patients who describe the practice as good | 79.9%likely range 70.8% to 86.6%, 128 answers | 85.5%likely range 78.1% to 90.7%, 121 answers |
| Access (mean of the two below) | 81.7%likely range 76.4% to 85.2% | 81.3%likely range 76.7% to 85.1% |
| Appointments within two weeks of booking | 95.4%likely range 87.4% to 98.4%, 1,007 appointments | 99.0%likely range 94.3% to 99.8%, 1,456 appointments |
| Calls answered by the practice | 67.9%likely range 60.8% to 74.2%, 3,810 calls | 63.6%likely range 55.6% to 71.0%, 3,058 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 46.8%likely range 36.5% to 57.5%, 110 answers | 47.9%likely range 38.6% to 57.3%, 108 answers |
| Reception and admin team | 88.3%likely range 80.3% to 93.3%, 125 answers | 83.4%likely range 75.7% to 89.1%, 120 answers |
| Having a preferred professional | 38.8%likely range 29.7% to 48.8%, 128 answers | 26.2%likely range 19.1% to 34.8%, 121 answers |
| Seeing your preferred professional | 41.5%likely range 27.9% to 56.6%, 56 answers | 47.1%likely range 32.0% to 62.7%, 39 answers |
| Knowing the next step | 89.9%likely range 82.2% to 94.5%, 125 answers | 89.6%likely range 82.7% to 93.9%, 118 answers |
| Contacting the practice | 78.4%likely range 69.2% to 85.4%, 128 answers | 81.0%likely range 72.9% to 87.1%, 118 answers |
| Wait for an appointment | 64.2%likely range 53.7% to 73.6%, 113 answers | 82.5%likely range 74.0% to 88.6%, 106 answers |
| Being listened to | 91.4%likely range 83.8% to 95.6%, 119 answers | 92.1%likely range 85.6% to 95.8%, 114 answers |
| Care and concern | 93.1%likely range 85.9% to 96.7%, 119 answers | 93.6%likely range 87.5% to 96.9%, 115 answers |
| Confidence and trust | 95.1%likely range 88.6% to 98.0%, 122 answers | 97.5%likely range 92.5% to 99.2%, 112 answers |
| Involvement in decisions | 97.4%likely range 91.5% to 99.3%, 111 answers | 96.4%likely range 90.9% to 98.6%, 109 answers |
| Needs met | 94.6%likely range 88.0% to 97.7%, 122 answers | 93.9%likely range 87.8% to 97.1%, 111 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 92.0%likely range 85.0% to 95.9%, 100 patients | 93.3%likely range 85.3% to 97.1%, 75 patients |
| Children at 18 months | 88.5%likely range 81.7% to 93.0%, 122 patients | 86.4%likely range 77.3% to 92.2%, 81 patients |
| Children at 5 years | 89.2%likely range 83.4% to 93.2%, 158 patients | 92.9%likely range 86.5% to 96.3%, 112 patients |
| Women aged 25 to 49 | 79.8%likely range 78.0% to 81.4%, 2,085 patients | 71.8%likely range 69.7% to 73.9%, 1,771 patients |
| Women aged 50 to 64 | 82.0%likely range 80.0% to 83.8%, 1,584 patients | 80.4%likely range 78.2% to 82.4%, 1,330 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 15,444August 2026 | 12,395August 2026 |
| Primary care network | Harpenden Health PCN | Harpenden Health PCN |
| Phone | 01582 712021 | 01582 767821 |
| Friends and Family Test (its own feedback) | 93.7% good or very good316 answers, June 2026 | No results for June 2026 |
| Appointments (one month) | 3,442 in August 2026Same day 20.1%; face to face 78.2% | 3,381 in August 2026Same day 28.1%; face to face 68.2% |
| Antibiotic items per STAR-PU (one year) | 0.75England 0.74, April 2025 to March 2026 | 0.64England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 7.0 qualified permanent10.0 including trainees and locums2,213 patients per permanent GP | 4.7 qualified permanent12.2 including trainees and locums2,617 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.