Derby · Compare
Village Surgery vs Hollybrook Medical Centre
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Village Surgery and Hollybrook Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Village SurgeryDE23 8AL | Hollybrook Medical CentreDE23 3TX |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 72.6likely range 63.8 to 79.7117 survey answers | 58.1likely range 34.5 to 82.3102 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 69.7%likely range 57.3% to 79.8%, 117 answers | 49.1%likely range 15.4% to 83.6%, 102 answers |
| Access (mean of the two below) | 79.1%likely range 73.9% to 82.3% | 79.1%likely range 76.1% to 81.5% |
| Appointments within two weeks of booking | 93.4%likely range 84.6% to 97.3%, 995 appointments | 88.6%likely range 85.6% to 91.0%, 8,019 appointments |
| Calls answered by the practice | 64.7%likely range 59.4% to 69.7%, 6,818 calls | Not in the grade: no phone data |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 44.5%likely range 32.6% to 57.1%, 115 answers | 20.6%likely range 3.3% to 66.4%, 95 answers |
| Reception and admin team | 80.5%likely range 68.9% to 88.5%, 118 answers | 61.8%likely range 21.8% to 90.4%, 95 answers |
| Having a preferred professional | 32.0%likely range 21.7% to 44.5%, 118 answers | 20.8%likely range 3.4% to 66.0%, 98 answers |
| Seeing your preferred professional | 29.6%likely range 14.1% to 51.9%, 39 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 81.6%likely range 69.6% to 89.6%, 109 answers | 56.1%likely range 18.2% to 88.1%, 92 answers |
| Contacting the practice | 66.6%likely range 54.0% to 77.2%, 116 answers | 40.9%likely range 11.1% to 79.3%, 99 answers |
| Wait for an appointment | 59.0%likely range 45.6% to 71.2%, 102 answers | 45.0%likely range 11.7% to 83.5%, 83 answers |
| Being listened to | 87.1%likely range 76.1% to 93.5%, 111 answers | 74.5%likely range 29.9% to 95.3%, 94 answers |
| Care and concern | 88.4%likely range 77.6% to 94.4%, 111 answers | 72.7%likely range 29.0% to 94.6%, 96 answers |
| Confidence and trust | 89.5%likely range 78.9% to 95.1%, 111 answers | 77.9%likely range 32.1% to 96.3%, 93 answers |
| Involvement in decisions | 91.8%likely range 81.6% to 96.6%, 107 answers | 81.4%likely range 34.7% to 97.3%, 93 answers |
| Needs met | 95.9%likely range 87.3% to 98.8%, 111 answers | 75.6%likely range 31.5% to 95.4%, 99 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 89.3%likely range 83.1% to 93.4%, 140 patients | 87.4%likely range 83.7% to 90.3%, 388 patients |
| Children at 18 months | 76.4%likely range 67.6% to 83.3%, 110 patients | 83.2%likely range 79.1% to 86.7%, 370 patients |
| Children at 5 years | 85.6%likely range 78.1% to 90.8%, 118 patients | 78.9%likely range 74.7% to 82.5%, 417 patients |
| Women aged 25 to 49 | 63.3%likely range 61.3% to 65.4%, 2,095 patients | 63.8%likely range 62.6% to 65.0%, 6,314 patients |
| Women aged 50 to 64 | 71.2%likely range 68.3% to 74.0%, 955 patients | 70.6%likely range 68.9% to 72.3%, 2,678 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 12,404August 2026 | 41,293August 2026 |
| Primary care network | Derby City South PCN | Derby City South PCN |
| Phone | 01332 414944 | 01332 523300 |
| Friends and Family Test (its own feedback) | 78.0% good or very good41 answers, June 2026 | 76.2% good or very good130 answers, June 2026 |
| Appointments (one month) | 4,608 in August 2026Same day 23.7%; face to face 69.6% | 17,067 in August 2026Same day 39.3%; face to face 61.1% |
| Antibiotic items per STAR-PU (one year) | 0.68England 0.74, April 2025 to March 2026 | 0.70England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 6.2 qualified permanent7.2 including trainees and locums2,014 patients per permanent GP | 11.9 qualified permanent19.4 including trainees and locums3,463 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.