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Village Medical Group vs Forum Family Practice

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Village Medical Group and Forum Family Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureVillage Medical GroupNE23 6USForum Family PracticeNE23 6QN
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade92.0likely range 81.4 to 95.487 survey answers88.1likely range 82.6 to 91.4125 survey answers
Label (against the England average)Clearly above the England averageClearly above the England average
Patients who describe the practice as good93.3%likely range 78.3% to 98.2%, 87 answers89.3%likely range 82.1% to 93.9%, 125 answers
Access (mean of the two below)88.8%likely range 85.2% to 90.0%85.0%likely range 77.7% to 87.4%
Appointments within two weeks of booking98.3%likely range 94.7% to 99.5%, 2,278 appointments98.3%likely range 84.6% to 99.8%, 409 appointments
Calls answered by the practiceNot in the grade: no phone data71.6%likely range 66.6% to 76.1%, 7,243 calls
More survey questions (not part of the grade)
Getting through on the phone79.0%likely range 61.2% to 90.0%, 86 answers88.7%likely range 81.3% to 93.4%, 123 answers
Reception and admin team94.5%likely range 79.9% to 98.7%, 87 answers94.4%likely range 88.2% to 97.4%, 121 answers
Having a preferred professional26.2%likely range 13.7% to 44.3%, 87 answers31.7%likely range 23.7% to 41.0%, 125 answers
Seeing your preferred professionalNot shown: fewer than 30 answers63.6%likely range 46.7% to 77.8%, 40 answers
Knowing the next step89.9%likely range 73.5% to 96.6%, 84 answers97.0%likely range 91.7% to 98.9%, 123 answers
Contacting the practice88.8%likely range 72.4% to 96.0%, 86 answers92.7%likely range 86.2% to 96.3%, 124 answers
Wait for an appointment87.9%likely range 70.4% to 95.7%, 79 answers87.5%likely range 79.5% to 92.6%, 114 answers
Being listened to96.8%likely range 83.2% to 99.5%, 87 answers91.7%likely range 84.8% to 95.7%, 120 answers
Care and concern95.5%likely range 81.1% to 99.0%, 86 answers89.8%likely range 82.5% to 94.2%, 121 answers
Confidence and trust96.9%likely range 83.3% to 99.5%, 87 answers100.0%likely range 96.5% to 100.0%, 121 answers
Involvement in decisions94.5%likely range 79.6% to 98.7%, 84 answers94.6%likely range 88.5% to 97.6%, 119 answers
Needs met99.0%likely range 86.4% to 99.9%, 86 answers95.1%likely range 89.1% to 97.9%, 120 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months95.3%likely range 88.6% to 98.2%, 86 patients95.1%likely range 89.0% to 97.9%, 102 patients
Children at 18 months94.8%likely range 89.2% to 97.6%, 116 patients91.9%likely range 84.9% to 95.8%, 99 patients
Children at 5 years94.7%likely range 88.9% to 97.5%, 113 patients91.4%likely range 83.2% to 95.8%, 81 patients
Women aged 25 to 4975.6%likely range 73.6% to 77.5%, 1,884 patients75.1%likely range 72.9% to 77.2%, 1,569 patients
Women aged 50 to 6479.1%likely range 76.6% to 81.4%, 1,077 patients79.4%likely range 76.5% to 82.1%, 788 patients
Facts (NHS England, not part of the grade)
Registered patients11,966August 20269,440August 2026
Primary care networkCramlington Seaton Valley PCNCramlington Seaton Valley PCN
Phone01670 71282101670 713021
Friends and Family Test (its own feedback)97.3% good or very good519 answers, June 20262 answers in June 2026; shares not published below 5
Appointments (one month)6,881 in August 2026Same day 43.7%; face to face 68.3%4,851 in August 2026Same day 42.2%; face to face 79.9%
Antibiotic items per STAR-PU (one year)0.99England 0.74, April 2025 to March 20260.99England 0.74, April 2025 to March 2026
GPs (full-time equivalent)8.3 qualified permanent13.7 including trainees and locums1,436 patients per permanent GP3.9 qualified permanent5.0 including trainees and locums2,418 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences