Birmingham · Compare
Victoria Road Surgery vs Baldwins Lane Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Victoria Road Surgery and Baldwins Lane Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Victoria Road SurgeryB27 7XZ | Baldwins Lane SurgeryB28 0RF |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 67.8likely range 61.3 to 73.681 survey answers | 71.7likely range 68.2 to 74.5101 survey answers |
| Label (against the England average) | No label | No label |
| Patients who describe the practice as good | 62.1%likely range 53.2% to 70.2%, 81 answers | 68.0%likely range 64.7% to 71.2%, 101 answers |
| Access (mean of the two below) | 80.8%likely range 75.2% to 85.2% | 80.1%likely range 71.4% to 85.9% |
| Appointments within two weeks of booking | 95.1%likely range 89.6% to 97.7%, 1,833 appointments | 85.3%likely range 72.8% to 92.6%, 753 appointments |
| Calls answered by the practice | 66.4%likely range 56.7% to 74.9%, 2,096 calls | 74.8%likely range 62.9% to 83.8%, 1,331 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 52.7%likely range 43.8% to 61.4%, 80 answers | 70.4%likely range 67.1% to 73.5%, 100 answers |
| Reception and admin team | 69.9%likely range 61.1% to 77.5%, 79 answers | 91.1%likely range 88.9% to 92.9%, 102 answers |
| Having a preferred professional | 34.2%likely range 26.4% to 43.1%, 81 answers | 39.2%likely range 35.9% to 42.7%, 100 answers |
| Seeing your preferred professional | 19.0%likely range 10.0% to 33.1%, 30 answers | 74.4%likely range 69.0% to 79.1%, 38 answers |
| Knowing the next step | 70.7%likely range 61.6% to 78.3%, 74 answers | 87.2%likely range 84.6% to 89.4%, 98 answers |
| Contacting the practice | 52.1%likely range 43.3% to 60.8%, 81 answers | 76.5%likely range 73.5% to 79.4%, 101 answers |
| Wait for an appointment | 84.8%likely range 76.6% to 90.5%, 69 answers | 70.0%likely range 66.5% to 73.3%, 90 answers |
| Being listened to | 83.0%likely range 75.3% to 88.7%, 80 answers | 80.2%likely range 77.3% to 82.9%, 98 answers |
| Care and concern | 82.6%likely range 74.8% to 88.3%, 80 answers | 78.1%likely range 75.0% to 80.9%, 95 answers |
| Confidence and trust | 88.2%likely range 81.1% to 92.9%, 77 answers | 90.4%likely range 88.1% to 92.4%, 95 answers |
| Involvement in decisions | 81.5%likely range 73.0% to 87.7%, 71 answers | 89.5%likely range 87.1% to 91.5%, 94 answers |
| Needs met | 87.5%likely range 80.2% to 92.4%, 76 answers | 91.2%likely range 88.9% to 93.0%, 97 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 81.5%likely range 70.4% to 89.1%, 65 patients | 96.4%likely range 82.3% to 99.4%, 28 patients |
| Children at 18 months | 76.5%likely range 65.1% to 85.0%, 68 patients | 96.4%likely range 82.3% to 99.4%, 28 patients |
| Children at 5 years | 63.3%likely range 50.7% to 74.4%, 60 patients | 85.7%likely range 68.5% to 94.3%, 28 patients |
| Women aged 25 to 49 | 62.5%likely range 59.4% to 65.4%, 986 patients | 69.5%likely range 65.0% to 73.6%, 439 patients |
| Women aged 50 to 64 | 75.2%likely range 70.8% to 79.1%, 407 patients | 81.3%likely range 76.0% to 85.6%, 251 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 5,394August 2026 | 2,949August 2026 |
| Primary care network | Moseley, Billesley & Yardley Wood PCN | Moseley, Billesley & Yardley Wood PCN |
| Phone | 0121 7061129 | 0121 7441290 |
| Friends and Family Test (its own feedback) | 91.3% good or very good46 answers, June 2026 | 97.0% good or very good33 answers, June 2026 |
| Appointments (one month) | 3,753 in August 2026Same day 74.7%; face to face 33.4% | 969 in August 2026Same day 33.1%; face to face 63.2% |
| Antibiotic items per STAR-PU (one year) | 0.63England 0.74, April 2025 to March 2026 | 0.41England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 1.6 qualified permanent6.9 including trainees and locums3,428 patients per permanent GP | 1.0 qualified permanent1.0 including trainees and locums |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.