Worthing · Compare
Victoria Road Surgery vs Broadwater Medical Centre
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Victoria Road Surgery and Broadwater Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Victoria Road SurgeryBN11 1XE | Broadwater Medical CentreBN14 8JE |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 84.3likely range 71.8 to 90.091 survey answers | 72.7likely range 61.8 to 81.394 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 87.2%likely range 69.5% to 95.3%, 91 answers | 68.0%likely range 52.5% to 80.3%, 94 answers |
| Access (mean of the two below) | 77.2%likely range 73.2% to 80.7% | 83.4%likely range 79.7% to 86.2% |
| Appointments within two weeks of booking | 87.1%likely range 81.9% to 91.0%, 3,257 appointments | 96.3%likely range 92.0% to 98.4%, 2,317 appointmentsClearly higher |
| Calls answered by the practice | 67.2%likely range 61.0% to 72.9%, 4,937 calls | 70.4%likely range 64.5% to 75.6%, 5,361 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 40.0%likely range 23.1% to 59.6%, 84 answers | 41.1%likely range 26.9% to 57.0%, 88 answers |
| Reception and admin team | 93.9%likely range 77.7% to 98.6%, 88 answers | 81.9%likely range 66.8% to 91.0%, 88 answers |
| Having a preferred professional | 23.1%likely range 11.0% to 42.3%, 89 answers | 35.0%likely range 22.1% to 50.6%, 93 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 88.7%likely range 70.8% to 96.2%, 87 answers | 86.3%likely range 71.9% to 93.9%, 88 answers |
| Contacting the practice | 79.1%likely range 60.3% to 90.5%, 90 answers | 65.6%likely range 50.0% to 78.5%, 92 answers |
| Wait for an appointment | 75.5%likely range 55.2% to 88.5%, 81 answers | 73.0%likely range 55.6% to 85.4%, 74 answers |
| Being listened to | 93.4%likely range 76.5% to 98.4%, 84 answers | 85.7%likely range 71.3% to 93.5%, 90 answers |
| Care and concern | 93.4%likely range 76.8% to 98.4%, 87 answers | 78.4%likely range 63.1% to 88.5%, 90 answers |
| Confidence and trust | 97.1%likely range 81.9% to 99.6%, 86 answers | 90.5%likely range 77.3% to 96.4%, 91 answers |
| Involvement in decisions | 97.8%likely range 81.7% to 99.8%, 78 answers | 88.8%likely range 74.9% to 95.4%, 88 answers |
| Needs met | 94.8%likely range 78.8% to 98.9%, 88 answers | 88.7%likely range 75.0% to 95.3%, 90 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 93.6%likely range 88.2% to 96.6%, 140 patients | 92.7%likely range 84.9% to 96.6%, 82 patients |
| Children at 18 months | 94.7%likely range 89.5% to 97.4%, 132 patients | 87.5%likely range 79.0% to 92.9%, 88 patients |
| Children at 5 years | 92.1%likely range 86.7% to 95.4%, 152 patients | 87.3%likely range 80.1% to 92.1%, 118 patients |
| Women aged 25 to 49 | 67.9%likely range 66.1% to 69.6%, 2,656 patients | 69.8%likely range 67.7% to 71.9%, 1,819 patients |
| Women aged 50 to 64 | 70.5%likely range 68.0% to 73.0%, 1,283 patients | 75.2%likely range 72.6% to 77.6%, 1,158 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 14,160August 2026 | 11,581August 2026 |
| Primary care network | Central Worthing Practices PCN | Central Worthing Practices PCN |
| Phone | 01903 230656 | 01903 826926 |
| Friends and Family Test (its own feedback) | 92.9% good or very good552 answers, June 2026 | No results for June 2026 |
| Appointments (one month) | 6,460 in August 2026Same day 34.8%; face to face 48.2% | 6,367 in August 2026Same day 49.4%; face to face 51.4% |
| Antibiotic items per STAR-PU (one year) | 0.83England 0.74, April 2025 to March 2026 | 0.78England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 6.2 qualified permanent8.1 including trainees and locums2,279 patients per permanent GP | 5.4 qualified permanent6.4 including trainees and locums2,158 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.