Birmingham · Compare
Victoria Road Medical Ctr vs Church Road Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Church Road Surgery’s Practice Grade is clearly higher than Victoria Road Medical Ctr’s: its likely range lies wholly above.
Side by side
| Measure | Victoria Road Medical CtrB6 5HP | Church Road SurgeryB6 5UP |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 58.8likely range 51.6 to 65.780 survey answers | 81.9likely range 78.2 to 85.099 survey answersClearly higher |
| Label (against the England average) | No label | Cannot be told apart from the England average |
| Patients who describe the practice as good | 48.7%likely range 39.1% to 58.4%, 80 answers | 78.0%likely range 73.0% to 82.4%, 99 answersClearly higher |
| Access (mean of the two below) | 82.3%likely range 73.0% to 86.2% | 90.7%likely range 86.7% to 93.4%Clearly higher |
| Appointments within two weeks of booking | 92.3%likely range 74.8% to 98.0%, 363 appointments | 97.0%likely range 93.4% to 98.7%, 2,802 appointments |
| Calls answered by the practice | 72.2%likely range 66.1% to 77.6%, 4,827 calls | 84.3%likely range 77.1% to 89.5%, 2,728 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 42.0%likely range 32.5% to 52.2%, 76 answers | 69.2%likely range 63.7% to 74.2%, 97 answers |
| Reception and admin team | 53.1%likely range 43.0% to 63.0%, 75 answers | 81.8%likely range 77.1% to 85.8%, 98 answers |
| Having a preferred professional | 43.1%likely range 33.8% to 53.0%, 80 answers | 55.4%likely range 49.7% to 61.0%, 97 answers |
| Seeing your preferred professional | 10.1%likely range 3.9% to 23.4%, 33 answers | 45.5%likely range 37.8% to 53.4%, 52 answers |
| Knowing the next step | 65.1%likely range 54.5% to 74.4%, 69 answers | 80.7%likely range 75.6% to 84.9%, 90 answers |
| Contacting the practice | 40.8%likely range 31.4% to 50.8%, 77 answers | 77.5%likely range 72.4% to 81.9%, 98 answers |
| Wait for an appointment | 43.1%likely range 33.0% to 53.9%, 68 answers | 69.9%likely range 64.1% to 75.1%, 89 answers |
| Being listened to | 75.6%likely range 66.1% to 83.2%, 77 answers | 78.2%likely range 73.1% to 82.5%, 97 answers |
| Care and concern | 77.2%likely range 67.6% to 84.6%, 74 answers | 85.6%likely range 81.1% to 89.2%, 96 answers |
| Confidence and trust | 90.2%likely range 82.3% to 94.8%, 73 answers | 90.0%likely range 86.0% to 92.9%, 97 answers |
| Involvement in decisions | 85.4%likely range 76.5% to 91.3%, 71 answers | 87.7%likely range 83.3% to 91.0%, 92 answers |
| Needs met | 77.7%likely range 68.1% to 85.1%, 74 answers | 80.8%likely range 75.8% to 84.9%, 94 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 78.9%likely range 70.6% to 85.4%, 114 patients | 76.5%likely range 65.1% to 85.0%, 68 patients |
| Children at 18 months | 70.3%likely range 61.6% to 77.8%, 118 patients | 64.5%likely range 52.1% to 75.3%, 62 patients |
| Children at 5 years | 64.8%likely range 54.6% to 73.9%, 91 patients | 60.0%likely range 46.8% to 71.9%, 55 patients |
| Women aged 25 to 49 | 42.1%likely range 39.4% to 44.9%, 1,230 patients | 61.9%likely range 58.7% to 65.1%, 883 patients |
| Women aged 50 to 64 | 68.5%likely range 63.3% to 73.3%, 324 patients | 79.4%likely range 74.8% to 83.3%, 344 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 6,259August 2026 | 4,967August 2026 |
| Primary care network | Swb I3 PCN | Swb I3 PCN |
| Phone | 0121 3275421 | 0121 4110344 |
| Friends and Family Test (its own feedback) | 77.6% good or very good134 answers, June 2026 | 93.0% good or very good71 answers, June 2026 |
| Appointments (one month) | 1,911 in August 2026Same day 30.5%; face to face 63.3% | 3,401 in August 2026Same day 68.9%; face to face 39.1% |
| Antibiotic items per STAR-PU (one year) | 0.46England 0.74, April 2025 to March 2026 | 0.81England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 2.7 qualified permanent2.7 including trainees and locums2,312 patients per permanent GP | 2.5 qualified permanent3.4 including trainees and locums1,961 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.