Westminster · Compare
Victoria Medical Centre vs Millbank Medical Centre
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Victoria Medical Centre and Millbank Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Victoria Medical CentreSW1V 1SN | Millbank Medical CentreSW1P 4EN |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 70.6likely range 52.1 to 83.991 survey answers | 81.3likely range 75.2 to 86.1128 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 66.5%likely range 40.2% to 85.5%, 91 answers | 78.2%likely range 69.7% to 84.9%, 128 answers |
| Access (mean of the two below) | 79.9%likely range 74.9% to 83.3% | 88.3%likely range 83.6% to 91.4%Clearly higher |
| Appointments within two weeks of booking | 90.6%likely range 82.3% to 95.3%, 1,237 appointments | 94.7%likely range 88.7% to 97.6%, 1,635 appointments |
| Calls answered by the practice | 69.1%likely range 63.6% to 74.0%, 6,241 calls | 81.8%likely range 74.6% to 87.3%, 2,967 callsClearly higher |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 49.8%likely range 25.6% to 74.0%, 86 answers | 81.9%likely range 73.2% to 88.3%, 114 answers |
| Reception and admin team | 67.2%likely range 40.5% to 86.1%, 89 answers | 87.6%likely range 80.1% to 92.5%, 125 answers |
| Having a preferred professional | 29.8%likely range 12.2% to 56.6%, 90 answers | 32.3%likely range 24.3% to 41.4%, 129 answers |
| Seeing your preferred professional | 39.0%likely range 10.7% to 77.3%, 33 answers | 38.1%likely range 25.2% to 53.0%, 51 answers |
| Knowing the next step | 77.4%likely range 49.8% to 92.2%, 86 answers | 80.8%likely range 72.4% to 87.2%, 124 answers |
| Contacting the practice | 54.2%likely range 29.8% to 76.8%, 92 answers | 81.7%likely range 73.4% to 87.8%, 126 answers |
| Wait for an appointment | 54.3%likely range 28.8% to 77.7%, 83 answers | 73.3%likely range 63.7% to 81.2%, 110 answers |
| Being listened to | 86.4%likely range 59.4% to 96.5%, 87 answers | 88.4%likely range 80.8% to 93.2%, 120 answers |
| Care and concern | 82.9%likely range 55.9% to 94.9%, 89 answers | 83.3%likely range 74.9% to 89.2%, 120 answers |
| Confidence and trust | 91.2%likely range 64.9% to 98.3%, 87 answers | 93.6%likely range 87.2% to 96.9%, 119 answers |
| Involvement in decisions | 81.7%likely range 53.9% to 94.4%, 85 answers | 92.2%likely range 85.2% to 96.0%, 114 answers |
| Needs met | 88.3%likely range 61.9% to 97.2%, 89 answers | 88.9%likely range 81.4% to 93.6%, 119 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 92.9%likely range 86.0% to 96.5%, 98 patients | 86.0%likely range 77.5% to 91.6%, 93 patients |
| Children at 18 months | 91.2%likely range 84.1% to 95.3%, 102 patients | 87.5%likely range 77.9% to 93.3%, 72 patients |
| Children at 5 years | 91.5%likely range 84.6% to 95.5%, 106 patients | 73.3%likely range 59.0% to 84.0%, 45 patients |
| Women aged 25 to 49 | 71.0%likely range 69.8% to 72.2%, 5,502 patients | 57.2%likely range 55.3% to 59.2%, 2,452 patients |
| Women aged 50 to 64 | 74.2%likely range 72.0% to 76.3%, 1,601 patients | 83.1%likely range 80.1% to 85.7%, 698 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 16,320August 2026 | 9,529August 2026 |
| Primary care network | South Westminster PCN | South Westminster PCN |
| Phone | 020 78342298 | 020 78345502 |
| Friends and Family Test (its own feedback) | 95.6% good or very good136 answers, June 2026 | No results for June 2026 |
| Appointments (one month) | 4,374 in August 2026Same day 33.2%; face to face 77.9% | 3,690 in August 2026Same day 55.5%; face to face 77.0% |
| Antibiotic items per STAR-PU (one year) | 0.38England 0.74, April 2025 to March 2026 | 0.48England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 6.9 qualified permanent8.0 including trainees and locums2,354 patients per permanent GP | 5.7 qualified permanent7.3 including trainees and locums1,680 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.