Derby · Compare
Vernon Street Medical Ctr vs Macklin Street Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Vernon Street Medical Ctr and Macklin Street Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Vernon Street Medical CtrDE1 1FW | Macklin Street SurgeryDE1 1JX |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 77.0likely range 70.5 to 82.0131 survey answers | 74.2likely range 61.6 to 82.999 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 80.2%likely range 71.1% to 86.9%, 131 answers | 74.1%likely range 56.2% to 86.5%, 99 answers |
| Access (mean of the two below) | 69.5%likely range 63.9% to 74.6% | 74.3%likely range 68.9% to 77.5% |
| Appointments within two weeks of booking | 59.7%likely range 50.1% to 68.7%, 1,570 appointments | 92.7%likely range 83.0% to 97.0%, 885 appointmentsClearly higher |
| Calls answered by the practice | 79.2%likely range 73.4% to 84.0%, 4,677 callsClearly higher | 55.9%likely range 51.0% to 60.7%, 8,437 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 55.2%likely range 44.9% to 65.0%, 123 answers | 39.8%likely range 24.2% to 57.7%, 98 answers |
| Reception and admin team | 83.8%likely range 74.9% to 89.9%, 125 answers | 79.9%likely range 62.1% to 90.6%, 96 answers |
| Having a preferred professional | 23.9%likely range 16.5% to 33.4%, 130 answers | 33.1%likely range 19.0% to 51.2%, 99 answers |
| Seeing your preferred professional | 16.3%likely range 6.1% to 36.7%, 31 answers | 30.5%likely range 10.9% to 61.3%, 34 answers |
| Knowing the next step | 79.3%likely range 69.9% to 86.3%, 126 answers | 78.9%likely range 59.5% to 90.5%, 83 answers |
| Contacting the practice | 75.3%likely range 65.8% to 83.0%, 128 answers | 63.1%likely range 44.8% to 78.3%, 95 answers |
| Wait for an appointment | 69.6%likely range 59.0% to 78.5%, 113 answers | 72.9%likely range 53.4% to 86.3%, 85 answers |
| Being listened to | 84.5%likely range 75.8% to 90.5%, 126 answers | 89.2%likely range 72.4% to 96.3%, 91 answers |
| Care and concern | 82.0%likely range 72.9% to 88.5%, 125 answers | 87.7%likely range 70.6% to 95.5%, 91 answers |
| Confidence and trust | 89.7%likely range 81.7% to 94.4%, 122 answers | 89.9%likely range 73.1% to 96.7%, 90 answers |
| Involvement in decisions | 89.2%likely range 81.0% to 94.1%, 121 answers | 96.3%likely range 81.6% to 99.4%, 89 answers |
| Needs met | 93.1%likely range 85.9% to 96.7%, 123 answers | 88.8%likely range 71.8% to 96.1%, 91 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 95.4%likely range 89.7% to 98.0%, 109 patients | 85.0%likely range 77.9% to 90.0%, 133 patients |
| Children at 18 months | 76.6%likely range 68.4% to 83.2%, 124 patients | 75.6%likely range 67.4% to 82.2%, 127 patients |
| Children at 5 years | 66.4%likely range 57.5% to 74.2%, 119 patients | 53.9%likely range 45.3% to 62.3%, 128 patients |
| Women aged 25 to 49 | 73.6%likely range 71.8% to 75.4%, 2,335 patients | 58.0%likely range 56.0% to 59.9%, 2,355 patients |
| Women aged 50 to 64 | 73.4%likely range 70.2% to 76.3%, 815 patients | 66.2%likely range 63.0% to 69.3%, 844 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 11,730August 2026 | 12,708August 2026 |
| Primary care network | Greater Derby PCN | Greater Derby PCN |
| Phone | 01332 332812 | 01332 340381 |
| Friends and Family Test (its own feedback) | 78.3% good or very good143 answers, June 2026 | 2 answers in June 2026; shares not published below 5 |
| Appointments (one month) | 3,958 in August 2026Same day 24.1%; face to face 88.1% | 4,074 in August 2026Same day 42.9%; face to face 85.9% |
| Antibiotic items per STAR-PU (one year) | 0.54England 0.74, April 2025 to March 2026 | 0.70England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 6.5 qualified permanent12.2 including trainees and locums1,810 patients per permanent GP | 5.4 qualified permanent7.3 including trainees and locums2,359 patients per permanent GP |
| CQC rating (a separate source) | Good | Outstanding |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.