Lambeth · Compare
Valley Road Surgery vs The Exchange Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Valley Road Surgery and The Exchange Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Valley Road SurgerySW16 2XT | The Exchange SurgerySW16 2ST |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 91.4likely range 88.3 to 93.4105 survey answers | 90.1likely range 85.8 to 92.497 survey answers |
| Label (against the England average) | Clearly above the England average | Clearly above the England average |
| Patients who describe the practice as good | 94.6%likely range 91.0% to 96.8%, 105 answers | 94.3%likely range 88.6% to 97.2%, 97 answers |
| Access (mean of the two below) | 83.8%likely range 78.0% to 87.8% | 80.0%likely range 74.7% to 84.1% |
| Appointments within two weeks of booking | 92.4%likely range 84.1% to 96.6%, 1,132 appointments | 87.7%likely range 80.2% to 92.7%, 1,636 appointments |
| Calls answered by the practice | 75.1%likely range 66.9% to 81.9%, 2,601 calls | 72.2%likely range 64.7% to 78.7%, 3,206 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 91.5%likely range 87.2% to 94.5%, 100 answers | 76.7%likely range 68.0% to 83.6%, 89 answers |
| Reception and admin team | 99.0%likely range 96.8% to 99.7%, 104 answers | 96.5%likely range 91.4% to 98.6%, 92 answers |
| Having a preferred professional | 49.8%likely range 43.6% to 56.0%, 106 answers | 46.2%likely range 37.5% to 55.0%, 97 answers |
| Seeing your preferred professional | 71.6%likely range 62.4% to 79.2%, 48 answers | 61.6%likely range 48.6% to 73.1%, 47 answers |
| Knowing the next step | 94.1%likely range 90.4% to 96.4%, 105 answers | 91.8%likely range 85.3% to 95.5%, 93 answers |
| Contacting the practice | 96.8%likely range 93.8% to 98.4%, 105 answers | 88.6%likely range 81.8% to 93.1%, 97 answers |
| Wait for an appointment | 67.1%likely range 60.7% to 72.9%, 96 answers | 87.4%likely range 79.7% to 92.5%, 83 answers |
| Being listened to | 99.6%likely range 97.7% to 99.9%, 104 answers | 98.3%likely range 93.9% to 99.5%, 94 answers |
| Care and concern | 99.6%likely range 97.7% to 99.9%, 104 answers | 97.7%likely range 93.1% to 99.2%, 95 answers |
| Confidence and trust | 100.0%likely range 98.4% to 100.0%, 104 answers | 98.3%likely range 94.0% to 99.5%, 94 answers |
| Involvement in decisions | 97.5%likely range 94.6% to 98.9%, 101 answers | 98.9%likely range 94.8% to 99.8%, 91 answers |
| Needs met | 97.6%likely range 94.8% to 98.9%, 104 answers | 98.4%likely range 94.2% to 99.6%, 93 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 95.2%likely range 86.9% to 98.4%, 63 patients | 90.0%likely range 81.5% to 94.8%, 80 patients |
| Children at 18 months | 84.6%likely range 72.5% to 92.0%, 52 patients | 77.6%likely range 67.1% to 85.5%, 76 patients |
| Children at 5 years | 91.7%likely range 80.4% to 96.7%, 48 patients | 77.9%likely range 67.5% to 85.7%, 77 patients |
| Women aged 25 to 49 | 70.5%likely range 67.8% to 73.0%, 1,188 patients | 67.5%likely range 65.2% to 69.6%, 1,737 patients |
| Women aged 50 to 64 | 81.2%likely range 77.6% to 84.3%, 510 patients | 79.9%likely range 76.7% to 82.7%, 671 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 5,561August 2026 | 7,605August 2026 |
| Primary care network | Streatham PCN | Streatham PCN |
| Phone | 020 87692566 | 02034 746410 |
| Friends and Family Test (its own feedback) | 97.2% good or very good72 answers, June 2026 | 91.6% good or very good83 answers, June 2026 |
| Appointments (one month) | 1,696 in August 2026Same day 20.9%; face to face 51.2% | 2,530 in August 2026Same day 42.0%; face to face 50.7% |
| Antibiotic items per STAR-PU (one year) | 0.52England 0.74, April 2025 to March 2026 | 0.52England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 3.1 qualified permanent5.9 including trainees and locums1,793 patients per permanent GP | 4.4 qualified permanent5.4 including trainees and locums1,744 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.