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Upton Group Practice vs Greasby Group Practice

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Upton Group Practice and Greasby Group Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureUpton Group PracticeCH49 0TFGreasby Group PracticeCH49 3AT
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade81.7likely range 75.0 to 86.5119 survey answers75.9likely range 67.9 to 82.1101 survey answers
Label (against the England average)Cannot be told apart from the England averageCannot be told apart from the England average
Patients who describe the practice as good81.2%likely range 71.8% to 88.0%, 119 answers74.8%likely range 63.6% to 83.4%, 101 answers
Access (mean of the two below)82.7%likely range 79.4% to 85.6%78.3%likely range 72.9% to 82.6%
Appointments within two weeks of booking98.7%likely range 97.0% to 99.4%, 5,985 appointmentsClearly higher83.7%likely range 75.9% to 89.3%, 1,775 appointments
Calls answered by the practice66.7%likely range 60.3% to 72.5%, 4,790 calls72.7%likely range 65.2% to 79.2%, 3,192 calls
More survey questions (not part of the grade)
Getting through on the phone69.5%likely range 59.0% to 78.3%, 114 answers48.7%likely range 36.9% to 60.7%, 92 answers
Reception and admin team93.3%likely range 86.0% to 96.9%, 118 answers77.4%likely range 66.4% to 85.6%, 101 answers
Having a preferred professional23.9%likely range 16.2% to 33.8%, 119 answers38.7%likely range 28.2% to 50.4%, 100 answers
Seeing your preferred professional29.2%likely range 14.6% to 50.0%, 32 answers34.9%likely range 19.4% to 54.5%, 37 answers
Knowing the next step89.6%likely range 81.4% to 94.5%, 116 answers92.2%likely range 83.5% to 96.5%, 100 answers
Contacting the practice86.3%likely range 77.5% to 92.0%, 118 answers74.5%likely range 63.2% to 83.2%, 100 answers
Wait for an appointment82.3%likely range 72.4% to 89.2%, 107 answers78.0%likely range 66.6% to 86.3%, 94 answers
Being listened to95.2%likely range 88.4% to 98.1%, 117 answers93.3%likely range 84.8% to 97.2%, 98 answers
Care and concern92.6%likely range 84.9% to 96.5%, 115 answers90.7%likely range 81.6% to 95.6%, 98 answers
Confidence and trust97.5%likely range 91.5% to 99.3%, 115 answers94.3%likely range 86.2% to 97.8%, 98 answers
Involvement in decisions95.7%likely range 89.1% to 98.4%, 117 answers91.0%likely range 81.7% to 95.9%, 94 answers
Needs met94.2%likely range 87.1% to 97.5%, 118 answers94.1%likely range 86.0% to 97.7%, 99 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months89.5%likely range 78.9% to 95.1%, 57 patients94.3%likely range 81.4% to 98.4%, 35 patients
Children at 18 months81.4%likely range 69.6% to 89.3%, 59 patients87.1%likely range 71.1% to 94.9%, 31 patients
Children at 5 years89.8%likely range 79.5% to 95.3%, 59 patients90.5%likely range 77.9% to 96.2%, 42 patients
Women aged 25 to 4973.2%likely range 70.5% to 75.8%, 1,042 patients77.2%likely range 74.1% to 80.0%, 785 patients
Women aged 50 to 6474.9%likely range 71.7% to 77.9%, 746 patients79.2%likely range 75.9% to 82.1%, 648 patients
Facts (NHS England, not part of the grade)
Registered patients7,676August 20266,473August 2026
Primary care networkHealthier West Wirral PCNHealthier West Wirral PCN
Phone0151 67704860151 6783000
Friends and Family Test (its own feedback)No results for June 202691.8% good or very good195 answers, June 2026
Appointments (one month)7,557 in August 2026Same day 78.5%; face to face 40.7%3,155 in August 2026Same day 41.0%; face to face 86.3%
Antibiotic items per STAR-PU (one year)0.96England 0.74, April 2025 to March 20260.84England 0.74, April 2025 to March 2026
GPs (full-time equivalent)4.3 qualified permanent5.4 including trainees and locums1,766 patients per permanent GP3.0 qualified permanent4.1 including trainees and locums2,158 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences