Bromley · Compare
Tudor Way Surgery vs Whitehouse Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Tudor Way Surgery and Whitehouse Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Tudor Way SurgeryBR5 1LH | Whitehouse SurgeryBR5 1EL |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 64.7likely range 58.5 to 70.6109 survey answers | 61.9likely range 57.7 to 65.694 survey answers |
| Label (against the England average) | No label | No label |
| Patients who describe the practice as good | 58.0%likely range 49.4% to 66.2%, 109 answers | 54.2%likely range 49.2% to 59.0%, 94 answers |
| Access (mean of the two below) | 80.1%likely range 74.8% to 84.3% | 79.6%likely range 72.0% to 85.0% |
| Appointments within two weeks of booking | 90.8%likely range 84.5% to 94.7%, 1,954 appointments | 87.1%likely range 77.5% to 93.0%, 1,107 appointments |
| Calls answered by the practice | 69.3%likely range 60.7% to 76.8%, 2,588 calls | 72.0%likely range 60.4% to 81.2%, 1,427 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 44.8%likely range 36.4% to 53.5%, 106 answers | 54.9%likely range 49.7% to 60.0%, 85 answers |
| Reception and admin team | 70.8%likely range 62.4% to 77.9%, 109 answers | 60.6%likely range 55.6% to 65.3%, 91 answers |
| Having a preferred professional | 29.7%likely range 22.5% to 38.1%, 109 answers | 29.8%likely range 25.4% to 34.5%, 92 answers |
| Seeing your preferred professional | 26.8%likely range 15.1% to 43.1%, 32 answers | 57.7%likely range 49.3% to 65.6%, 34 answers |
| Knowing the next step | 82.2%likely range 74.6% to 87.9%, 105 answers | 78.7%likely range 74.3% to 82.6%, 90 answers |
| Contacting the practice | 56.9%likely range 48.2% to 65.2%, 108 answers | 56.4%likely range 51.4% to 61.3%, 91 answers |
| Wait for an appointment | 54.9%likely range 45.9% to 63.6%, 99 answers | 46.1%likely range 41.0% to 51.3%, 85 answers |
| Being listened to | 77.5%likely range 69.3% to 84.0%, 103 answers | 78.8%likely range 74.4% to 82.6%, 90 answers |
| Care and concern | 75.0%likely range 66.7% to 81.8%, 104 answers | 74.4%likely range 69.7% to 78.5%, 89 answers |
| Confidence and trust | 85.9%likely range 78.6% to 91.0%, 102 answers | 83.3%likely range 79.2% to 86.8%, 89 answers |
| Involvement in decisions | 84.0%likely range 76.4% to 89.5%, 100 answers | 76.3%likely range 71.6% to 80.5%, 83 answers |
| Needs met | 81.6%likely range 73.8% to 87.5%, 103 answers | 77.0%likely range 72.4% to 80.9%, 90 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 92.3%likely range 85.0% to 96.2%, 91 patients | 85.7%likely range 72.2% to 93.3%, 42 patients |
| Children at 18 months | 89.2%likely range 81.3% to 94.1%, 93 patients | 83.7%likely range 70.0% to 91.9%, 43 patients |
| Children at 5 years | 89.1%likely range 81.5% to 93.8%, 101 patients | 74.2%likely range 62.6% to 83.3%, 66 patients |
| Women aged 25 to 49 | 68.5%likely range 66.1% to 70.8%, 1,478 patients | 73.1%likely range 69.7% to 76.2%, 717 patients |
| Women aged 50 to 64 | 75.2%likely range 72.0% to 78.1%, 757 patients | 79.8%likely range 75.4% to 83.6%, 367 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 8,594August 2026 | 4,009August 2026 |
| Primary care network | Orpington PCN | Orpington PCN |
| Phone | 01689 820268 | 01689 821551 |
| Friends and Family Test (its own feedback) | 87.2% good or very good196 answers, June 2026 | 87.8% good or very good49 answers, June 2026 |
| Appointments (one month) | 2,390 in August 2026Same day 36.5%; face to face 51.8% | 1,291 in August 2026Same day 67.1%; face to face 24.4% |
| Antibiotic items per STAR-PU (one year) | 0.57England 0.74, April 2025 to March 2026 | 0.49England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 2.7 qualified permanent2.7 including trainees and locums3,207 patients per permanent GP | 2.0 qualified permanent2.0 including trainees and locums1,978 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.