Greenwich · Compare
Triveni PMS vs Waverley PMS
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Triveni PMS and Waverley PMS cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Triveni PMSSE18 5TE | Waverley PMSSE18 7QU |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 80.3likely range 75.0 to 84.7105 survey answers | 79.2likely range 75.7 to 82.1112 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 77.8%likely range 70.5% to 83.8%, 105 answers | 74.5%likely range 70.3% to 78.3%, 112 answers |
| Access (mean of the two below) | 86.1%likely range 81.1% to 89.7% | 90.1%likely range 83.8% to 93.6% |
| Appointments within two weeks of booking | 94.0%likely range 89.3% to 96.8%, 2,466 appointments | 98.3%likely range 90.5% to 99.7%, 826 appointments |
| Calls answered by the practice | 78.0%likely range 69.3% to 84.8%, 2,254 calls | 81.7%likely range 71.9% to 88.7%, 1,670 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 63.5%likely range 55.1% to 71.2%, 96 answers | 70.3%likely range 65.8% to 74.4%, 108 answers |
| Reception and admin team | 92.1%likely range 86.5% to 95.5%, 103 answers | 88.6%likely range 85.3% to 91.2%, 110 answers |
| Having a preferred professional | 32.3%likely range 25.3% to 40.3%, 105 answers | 42.2%likely range 37.7% to 46.8%, 110 answers |
| Seeing your preferred professional | 38.8%likely range 25.7% to 53.8%, 32 answers | 34.1%likely range 27.6% to 41.2%, 47 answers |
| Knowing the next step | 84.8%likely range 77.8% to 89.8%, 97 answers | 78.6%likely range 74.4% to 82.3%, 103 answers |
| Contacting the practice | 77.6%likely range 70.1% to 83.7%, 101 answers | 82.6%likely range 78.8% to 85.9%, 107 answers |
| Wait for an appointment | 62.1%likely range 53.5% to 70.1%, 91 answers | 50.0%likely range 45.0% to 55.0%, 95 answers |
| Being listened to | 87.2%likely range 80.4% to 91.9%, 93 answers | 84.5%likely range 80.8% to 87.6%, 108 answers |
| Care and concern | 85.7%likely range 78.7% to 90.7%, 94 answers | 81.7%likely range 77.8% to 85.1%, 107 answers |
| Confidence and trust | 91.4%likely range 85.4% to 95.1%, 93 answers | 89.9%likely range 86.7% to 92.4%, 108 answers |
| Involvement in decisions | 82.9%likely range 75.5% to 88.4%, 93 answers | 90.2%likely range 87.0% to 92.7%, 104 answers |
| Needs met | 87.2%likely range 80.5% to 91.8%, 96 answers | 89.2%likely range 85.9% to 91.8%, 105 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 81.5%likely range 71.7% to 88.4%, 81 patients | 78.9%likely range 66.7% to 87.5%, 57 patients |
| Children at 18 months | 75.3%likely range 65.2% to 83.2%, 85 patients | 70.0%likely range 54.6% to 81.9%, 40 patients |
| Children at 5 years | 64.0%likely range 53.4% to 73.3%, 86 patients | 61.3%likely range 43.8% to 76.3%, 31 patients |
| Women aged 25 to 49 | 59.9%likely range 57.5% to 62.2%, 1,605 patients | 60.7%likely range 57.3% to 64.1%, 787 patients |
| Women aged 50 to 64 | 73.5%likely range 69.9% to 76.8%, 619 patients | 78.4%likely range 74.1% to 82.2%, 394 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 8,143August 2026 | 4,433August 2026 |
| Primary care network | Heritage PCN | Heritage PCN |
| Phone | 020 88540157 | 0844 5769081 |
| Friends and Family Test (its own feedback) | 83.3% good or very good48 answers, June 2026 | 89.6% good or very good96 answers, June 2026 |
| Appointments (one month) | 2,751 in August 2026Same day 44.7%; face to face 47.0% | 1,199 in August 2026Same day 29.4%; face to face 48.4% |
| Antibiotic items per STAR-PU (one year) | 0.65England 0.74, April 2025 to March 2026 | 0.69England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 3.7 qualified permanent6.4 including trainees and locums2,221 patients per permanent GP | 1.7 qualified permanent2.1 including trainees and locums2,557 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.