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Trinity Medical Centre vs St George & Riverside Medical Practice

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Trinity Medical Centre and St George & Riverside Medical Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureTrinity Medical CentreNE33 5DUSt George & Riverside Medical PracticeNE33 5DU
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade80.1likely range 75.0 to 84.1114 survey answers81.0likely range 73.2 to 86.4100 survey answers
Label (against the England average)Cannot be told apart from the England averageCannot be told apart from the England average
Patients who describe the practice as good79.4%likely range 72.5% to 85.0%, 114 answers82.2%likely range 71.5% to 89.5%, 100 answers
Access (mean of the two below)81.5%likely range 76.8% to 84.9%78.1%likely range 70.1% to 83.3%
Appointments within two weeks of booking97.2%likely range 91.2% to 99.1%, 1,320 appointments87.6%likely range 79.6% to 92.8%, 1,486 appointments
Calls answered by the practice65.8%likely range 58.5% to 72.3%, 3,694 callsNot in the grade: no phone data
More survey questions (not part of the grade)
Getting through on the phone61.1%likely range 53.1% to 68.5%, 109 answers71.3%likely range 59.7% to 80.6%, 101 answers
Reception and admin team91.3%likely range 85.9% to 94.8%, 113 answers94.0%likely range 85.8% to 97.6%, 101 answers
Having a preferred professional29.9%likely range 23.3% to 37.5%, 113 answers29.9%likely range 20.3% to 41.6%, 100 answers
Seeing your preferred professional38.9%likely range 25.2% to 54.5%, 30 answers39.6%likely range 22.3% to 60.0%, 34 answers
Knowing the next step88.5%likely range 82.5% to 92.6%, 111 answers88.7%likely range 78.7% to 94.4%, 94 answers
Contacting the practice75.5%likely range 68.2% to 81.6%, 113 answers77.0%likely range 65.6% to 85.4%, 98 answers
Wait for an appointment73.5%likely range 65.7% to 80.0%, 103 answers76.1%likely range 64.1% to 85.1%, 90 answers
Being listened to88.9%likely range 82.9% to 93.0%, 110 answers85.8%likely range 75.7% to 92.2%, 100 answers
Care and concern89.8%likely range 84.0% to 93.7%, 110 answers83.4%likely range 72.8% to 90.5%, 99 answers
Confidence and trust93.0%likely range 87.8% to 96.1%, 110 answers95.0%likely range 86.9% to 98.2%, 98 answers
Involvement in decisions90.3%likely range 84.5% to 94.1%, 109 answers96.0%likely range 88.1% to 98.7%, 95 answers
Needs met87.8%likely range 81.7% to 92.1%, 111 answers94.6%likely range 86.4% to 98.0%, 98 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months94.6%likely range 85.4% to 98.2%, 56 patients90.7%likely range 82.0% to 95.4%, 75 patients
Children at 18 months88.2%likely range 76.6% to 94.5%, 51 patients88.8%likely range 80.0% to 94.0%, 80 patients
Children at 5 years88.3%likely range 77.8% to 94.2%, 60 patients93.8%likely range 86.2% to 97.3%, 80 patients
Women aged 25 to 4967.0%likely range 63.9% to 69.9%, 942 patients74.0%likely range 71.3% to 76.4%, 1,121 patients
Women aged 50 to 6472.8%likely range 68.6% to 76.6%, 481 patients75.5%likely range 71.8% to 78.9%, 564 patients
Facts (NHS England, not part of the grade)
Registered patients6,168August 20267,115August 2026
Primary care networkSouth Tyneside East PCNSouth Tyneside East PCN
Phone0191 45600530191 4555958
Friends and Family Test (its own feedback)85.7% good or very good42 answers, June 202695.6% good or very good272 answers, June 2026
Appointments (one month)2,296 in August 2026Same day 25.6%; face to face 79.9%3,465 in August 2026Same day 47.7%; face to face 75.8%
Antibiotic items per STAR-PU (one year)0.85England 0.74, April 2025 to March 20261.01England 0.74, April 2025 to March 2026
GPs (full-time equivalent)3.0 qualified permanent3.0 including trainees and locums2,093 patients per permanent GP1.7 qualified permanent1.7 including trainees and locums4,202 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences