Compare
Trinity & Bowthorpe Medical Practice vs Beechcroft and Old Palace
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Beechcroft and Old Palace’s Practice Grade is clearly higher than Trinity & Bowthorpe Medical Practice’s: its likely range lies wholly above.
Side by side
| Measure | Trinity & Bowthorpe Medical PracticeNR5 9HA | Beechcroft and Old PalaceNR5 0RS |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 68.3likely range 59.3 to 75.6108 survey answers | 85.4likely range 80.4 to 88.8106 survey answersClearly higher |
| Label (against the England average) | Cannot be told apart from the England average | Clearly above the England average |
| Patients who describe the practice as good | 68.6%likely range 56.0% to 79.0%, 108 answers | 86.8%likely range 80.2% to 91.4%, 106 answersClearly higher |
| Access (mean of the two below) | 67.3%likely range 62.8% to 71.4% | 81.9%likely range 75.6% to 85.7%Clearly higher |
| Appointments within two weeks of booking | 71.9%likely range 66.2% to 76.9%, 4,091 appointments | 91.4%likely range 85.1% to 95.2%, 1,871 appointmentsClearly higher |
| Calls answered by the practice | 62.6%likely range 55.7% to 69.0%, 4,154 calls | Not in the grade: no phone data |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 51.7%likely range 38.5% to 64.6%, 96 answers | 84.2%likely range 77.1% to 89.4%, 102 answers |
| Reception and admin team | 74.1%likely range 61.4% to 83.6%, 104 answers | 90.4%likely range 84.3% to 94.3%, 104 answers |
| Having a preferred professional | 29.5%likely range 19.5% to 42.0%, 109 answers | 29.5%likely range 22.5% to 37.6%, 105 answers |
| Seeing your preferred professional | 38.7%likely range 20.1% to 61.4%, 34 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 77.1%likely range 64.8% to 86.1%, 105 answers | 89.4%likely range 82.9% to 93.6%, 98 answers |
| Contacting the practice | 59.1%likely range 46.4% to 70.6%, 108 answers | 76.7%likely range 69.0% to 83.0%, 104 answers |
| Wait for an appointment | 52.8%likely range 39.4% to 65.9%, 93 answers | 92.2%likely range 86.2% to 95.8%, 95 answers |
| Being listened to | 80.4%likely range 68.2% to 88.7%, 102 answers | 89.4%likely range 83.0% to 93.6%, 100 answers |
| Care and concern | 82.8%likely range 70.9% to 90.4%, 102 answers | 82.9%likely range 75.6% to 88.3%, 103 answers |
| Confidence and trust | 79.2%likely range 66.8% to 87.8%, 101 answers | 93.8%likely range 88.2% to 96.8%, 100 answers |
| Involvement in decisions | 79.0%likely range 66.4% to 87.7%, 99 answers | 87.9%likely range 81.1% to 92.5%, 96 answers |
| Needs met | 73.5%likely range 60.7% to 83.3%, 102 answers | 81.3%likely range 73.9% to 87.1%, 101 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 92.0%likely range 85.6% to 95.8%, 113 patients | 93.0%likely range 83.3% to 97.2%, 57 patients |
| Children at 18 months | 93.2%likely range 86.6% to 96.7%, 103 patients | 84.4%likely range 71.2% to 92.3%, 45 patients |
| Children at 5 years | 90.3%likely range 83.4% to 94.5%, 113 patients | 93.1%likely range 83.6% to 97.3%, 58 patients |
| Women aged 25 to 49 | 70.0%likely range 67.9% to 71.9%, 1,997 patients | 78.6%likely range 76.1% to 80.9%, 1,106 patients |
| Women aged 50 to 64 | 73.2%likely range 70.0% to 76.1%, 794 patients | 78.9%likely range 75.3% to 82.1%, 559 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 10,702August 2026 | 6,854August 2026 |
| Primary care network | West Norwich PCN | West Norwich PCN |
| Phone | 01603 624844 | 01603 746683 |
| Friends and Family Test (its own feedback) | 91.3% good or very good265 answers, June 2026 | 97.6% good or very good125 answers, June 2026 |
| Appointments (one month) | 5,026 in August 2026Same day 25.8%; face to face 82.9% | 3,446 in August 2026Same day 37.0%; face to face 76.6% |
| Antibiotic items per STAR-PU (one year) | 0.60England 0.74, April 2025 to March 2026 | 0.52England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 4.8 qualified permanent7.6 including trainees and locums2,205 patients per permanent GP | 1.5 qualified permanent2.5 including trainees and locums4,631 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.