Stoke-on-Trent · Compare
Trent Vale Medical Practice vs Hanford GP
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Trent Vale Medical Practice and Hanford GP cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Trent Vale Medical PracticeST4 5NX | Hanford GPST4 8EX |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 78.7likely range 69.3 to 85.4112 survey answers | 81.3likely range 74.5 to 86.3103 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 76.6%likely range 63.4% to 86.1%, 112 answers | 81.3%likely range 71.7% to 88.2%, 103 answers |
| Access (mean of the two below) | 83.3%likely range 79.3% to 86.5% | 81.2%likely range 76.5% to 84.9% |
| Appointments within two weeks of booking | 98.3%likely range 94.3% to 99.5%, 2,017 appointmentsClearly higher | 83.9%likely range 77.8% to 88.6%, 2,692 appointments |
| Calls answered by the practice | 68.3%likely range 61.3% to 74.5%, 3,905 calls | 78.3%likely range 71.2% to 84.1%, 3,249 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 51.7%likely range 38.1% to 65.1%, 107 answers | 69.6%likely range 59.0% to 78.4%, 101 answers |
| Reception and admin team | 86.0%likely range 73.7% to 93.1%, 108 answers | 87.1%likely range 78.1% to 92.7%, 99 answers |
| Having a preferred professional | 19.8%likely range 11.2% to 32.7%, 111 answers | 23.4%likely range 15.7% to 33.5%, 103 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 82.4%likely range 69.4% to 90.7%, 105 answers | 90.0%likely range 81.5% to 94.8%, 98 answers |
| Contacting the practice | 72.5%likely range 58.8% to 82.9%, 109 answers | 73.9%likely range 63.6% to 82.1%, 103 answers |
| Wait for an appointment | 74.4%likely range 59.7% to 85.1%, 94 answers | 81.8%likely range 71.7% to 88.9%, 93 answers |
| Being listened to | 86.6%likely range 74.4% to 93.5%, 108 answers | 97.1%likely range 90.9% to 99.1%, 100 answers |
| Care and concern | 78.4%likely range 65.1% to 87.6%, 108 answers | 92.0%likely range 84.1% to 96.2%, 100 answers |
| Confidence and trust | 84.5%likely range 71.9% to 92.0%, 108 answers | 98.1%likely range 92.3% to 99.5%, 101 answers |
| Involvement in decisions | 84.5%likely range 71.3% to 92.3%, 99 answers | 97.8%likely range 91.6% to 99.4%, 94 answers |
| Needs met | 84.4%likely range 71.8% to 92.1%, 106 answers | 95.9%likely range 89.2% to 98.5%, 102 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 94.8%likely range 88.4% to 97.8%, 96 patients | 95.1%likely range 83.9% to 98.7%, 41 patients |
| Children at 18 months | 92.9%likely range 86.0% to 96.5%, 98 patients | 96.2%likely range 87.2% to 99.0%, 53 patients |
| Children at 5 years | 89.5%likely range 82.5% to 93.9%, 114 patients | 96.4%likely range 87.7% to 99.0%, 55 patients |
| Women aged 25 to 49 | 66.4%likely range 64.2% to 68.6%, 1,710 patients | 78.7%likely range 76.0% to 81.1%, 999 patients |
| Women aged 50 to 64 | 69.6%likely range 66.3% to 72.7%, 779 patients | 80.7%likely range 77.2% to 83.7%, 569 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 9,867August 2026 | 6,856August 2026 |
| Primary care network | South Stoke West PCN | South Stoke West PCN |
| Phone | 01782 746898 | 0300 1231468 |
| Friends and Family Test (its own feedback) | 97.1% good or very good204 answers, June 2026 | No results for June 2026 |
| Appointments (one month) | 4,900 in August 2026Same day 62.4%; face to face 46.8% | 3,754 in August 2026Same day 56.7%; face to face 49.2% |
| Antibiotic items per STAR-PU (one year) | 0.91England 0.74, April 2025 to March 2026 | 0.93England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 5.8 qualified permanent6.6 including trainees and locums1,713 patients per permanent GP | 2.9 qualified permanent4.3 including trainees and locums2,337 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.