Hillingdon · Compare
Townfield Doctors Surgery vs The Warren Practice
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Townfield Doctors Surgery and The Warren Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Townfield Doctors SurgeryUB3 3DZ | The Warren PracticeUB4 0SG |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 72.1likely range 62.5 to 79.684 survey answers | 78.4likely range 72.1 to 83.1100 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 70.2%likely range 56.6% to 80.9%, 84 answers | 80.1%likely range 71.5% to 86.6%, 100 answers |
| Access (mean of the two below) | 76.3%likely range 72.2% to 79.9% | 74.2%likely range 68.7% to 78.7% |
| Appointments within two weeks of booking | 97.6%likely range 93.7% to 99.1%, 2,238 appointmentsClearly higher | 78.6%likely range 69.9% to 85.3%, 1,633 appointments |
| Calls answered by the practice | 54.8%likely range 47.7% to 61.8%, 3,949 calls | 69.7%likely range 62.9% to 75.8%, 4,016 callsClearly higher |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 33.3%likely range 21.8% to 47.2%, 82 answers | 54.6%likely range 44.9% to 63.9%, 96 answers |
| Reception and admin team | 76.2%likely range 62.7% to 85.8%, 82 answers | 94.0%likely range 87.7% to 97.2%, 99 answers |
| Having a preferred professional | 42.2%likely range 29.6% to 56.0%, 82 answers | 63.7%likely range 54.1% to 72.3%, 99 answers |
| Seeing your preferred professional | 31.9%likely range 16.2% to 53.3%, 36 answers | 57.4%likely range 45.2% to 68.7%, 62 answers |
| Knowing the next step | 73.2%likely range 59.2% to 83.8%, 77 answers | 90.5%likely range 83.1% to 94.9%, 94 answers |
| Contacting the practice | 59.3%likely range 45.4% to 71.9%, 81 answers | 84.2%likely range 76.0% to 90.0%, 99 answers |
| Wait for an appointment | 77.0%likely range 62.1% to 87.3%, 67 answers | 67.9%likely range 58.0% to 76.5%, 90 answers |
| Being listened to | 90.8%likely range 79.2% to 96.2%, 78 answers | 84.6%likely range 76.4% to 90.3%, 98 answers |
| Care and concern | 84.9%likely range 72.2% to 92.4%, 79 answers | 79.7%likely range 71.0% to 86.3%, 98 answers |
| Confidence and trust | 94.2%likely range 83.6% to 98.1%, 77 answers | 93.1%likely range 86.4% to 96.6%, 96 answers |
| Involvement in decisions | 90.6%likely range 78.8% to 96.1%, 76 answers | 90.5%likely range 83.1% to 94.8%, 95 answers |
| Needs met | 90.7%likely range 79.1% to 96.2%, 78 answers | 87.8%likely range 80.0% to 92.8%, 96 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 97.1%likely range 89.9% to 99.2%, 68 patients | 94.8%likely range 85.9% to 98.2%, 58 patients |
| Children at 18 months | 98.7%likely range 93.0% to 99.8%, 77 patients | 92.8%likely range 84.1% to 96.9%, 69 patients |
| Children at 5 years | 92.9%likely range 85.4% to 96.7%, 85 patients | 97.7%likely range 87.9% to 99.6%, 43 patients |
| Women aged 25 to 49 | 53.5%likely range 50.9% to 56.1%, 1,454 patients | 50.4%likely range 47.6% to 53.2%, 1,231 patients |
| Women aged 50 to 64 | 75.2%likely range 71.7% to 78.3%, 644 patients | 71.9%likely range 68.1% to 75.4%, 577 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 7,755August 2026 | 6,783August 2026 |
| Primary care network | Hh Collaborative PCN | Hh Collaborative PCN |
| Phone | 020 85735856 | 020 85732476 |
| Friends and Family Test (its own feedback) | 82.5% good or very good320 answers, June 2026 | 81.8% good or very good11 answers, June 2026 |
| Appointments (one month) | 3,336 in August 2026Same day 50.7%; face to face 79.9% | 2,596 in August 2026Same day 29.2%; face to face 86.4% |
| Antibiotic items per STAR-PU (one year) | 0.84England 0.74, April 2025 to March 2026 | 0.66England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 3.9 qualified permanent3.9 including trainees and locums1,992 patients per permanent GP | 2.9 qualified permanent5.0 including trainees and locums2,383 patients per permanent GP |
| CQC rating (a separate source) | Good | Requires improvement |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.