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Town Medical Centre vs South Park Medical Practice

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Town Medical Centre’s Practice Grade is clearly higher than South Park Medical Practice’s: its likely range lies wholly above.

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Side by side

MeasureTown Medical CentreTN13 1ARSouth Park Medical PracticeTN13 1ED
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade86.8likely range 82.7 to 89.7104 survey answersClearly higher68.5likely range 63.1 to 73.399 survey answers
Label (against the England average)Clearly above the England averageNo label
Patients who describe the practice as good89.9%likely range 84.6% to 93.5%, 104 answersClearly higher70.1%likely range 63.5% to 76.0%, 99 answers
Access (mean of the two below)79.5%likely range 73.6% to 84.0%Clearly higher64.7%likely range 55.3% to 72.8%
Appointments within two weeks of booking81.8%likely range 72.5% to 88.4%, 1,366 appointments60.6%likely range 44.4% to 74.7%, 553 appointments
Calls answered by the practice77.1%likely range 69.8% to 83.1%, 3,179 calls68.7%likely range 59.4% to 76.7%, 2,239 calls
More survey questions (not part of the grade)
Getting through on the phone75.0%likely range 68.1% to 80.8%, 100 answers50.1%likely range 43.0% to 57.1%, 92 answers
Reception and admin team97.9%likely range 94.6% to 99.2%, 103 answers68.6%likely range 61.8% to 74.7%, 95 answers
Having a preferred professional40.6%likely range 33.7% to 47.8%, 104 answers50.4%likely range 43.6% to 57.1%, 99 answers
Seeing your preferred professional66.7%likely range 55.6% to 76.2%, 45 answers65.5%likely range 56.2% to 73.8%, 54 answers
Knowing the next step90.7%likely range 85.5% to 94.2%, 100 answers77.4%likely range 71.1% to 82.7%, 96 answers
Contacting the practice84.3%likely range 78.2% to 88.9%, 102 answers56.4%likely range 49.5% to 63.1%, 98 answers
Wait for an appointment83.9%likely range 77.7% to 88.6%, 99 answers61.1%likely range 54.0% to 67.8%, 91 answers
Being listened to95.8%likely range 91.8% to 97.9%, 101 answers95.0%likely range 91.0% to 97.3%, 94 answers
Care and concern94.0%likely range 89.5% to 96.6%, 102 answers87.9%likely range 82.6% to 91.8%, 93 answers
Confidence and trust96.7%likely range 93.0% to 98.5%, 102 answers97.1%likely range 93.7% to 98.7%, 93 answers
Involvement in decisions96.6%likely range 92.8% to 98.4%, 99 answers95.6%likely range 91.7% to 97.8%, 91 answers
Needs met96.7%likely range 93.0% to 98.5%, 101 answers93.9%likely range 89.7% to 96.5%, 95 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months81.0%likely range 69.1% to 89.1%, 58 patients87.8%likely range 75.8% to 94.3%, 49 patients
Children at 18 months76.2%likely range 64.4% to 85.0%, 63 patients95.2%likely range 84.2% to 98.7%, 42 patients
Children at 5 years79.2%likely range 68.4% to 86.9%, 72 patients91.8%likely range 82.2% to 96.4%, 61 patients
Women aged 25 to 4971.5%likely range 68.9% to 74.0%, 1,169 patients73.6%likely range 70.7% to 76.4%, 918 patients
Women aged 50 to 6479.3%likely range 76.2% to 82.2%, 697 patients77.3%likely range 73.9% to 80.3%, 651 patients
Facts (NHS England, not part of the grade)
Registered patients7,047August 20266,007August 2026
Primary care networkSevenoaks PCNSevenoaks PCN
Phone01732 45454501732 744200
Friends and Family Test (its own feedback)90.8% good or very good65 answers, June 2026No results for June 2026
Appointments (one month)1,584 in August 2026Same day 46.8%; face to face 78.2%1,055 in August 2026Same day 39.4%; face to face 87.5%
Antibiotic items per STAR-PU (one year)0.61England 0.74, April 2025 to March 20260.65England 0.74, April 2025 to March 2026
GPs (full-time equivalent)2.4 qualified permanent2.4 including trainees and locums2,937 patients per permanent GP1.2 qualified permanent1.2 including trainees and locums4,897 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences