Halton · Compare
Tower House Practice vs Grove House Practice
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Tower House Practice and Grove House Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Tower House PracticeWA7 1AB | Grove House PracticeWA7 1AB |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 68.0likely range 54.6 to 78.6108 survey answers | 70.1likely range 57.8 to 79.0121 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 65.5%likely range 46.5% to 80.6%, 108 answers | 72.4%likely range 55.0% to 85.0%, 121 answers |
| Access (mean of the two below) | 73.6%likely range 68.8% to 77.5% | 64.5%likely range 58.2% to 69.8% |
| Appointments within two weeks of booking | 83.1%likely range 78.3% to 87.0%, 4,290 appointments | 74.0%likely range 67.7% to 79.3%, 3,336 appointments |
| Calls answered by the practice | Not in the grade: no phone data | Not in the grade: no phone data |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 45.3%likely range 27.6% to 64.2%, 101 answers | 44.5%likely range 28.2% to 62.1%, 114 answers |
| Reception and admin team | 88.0%likely range 70.6% to 95.8%, 107 answers | 72.8%likely range 55.3% to 85.3%, 120 answers |
| Having a preferred professional | 41.7%likely range 25.2% to 60.4%, 108 answers | 18.7%likely range 8.7% to 35.7%, 119 answers |
| Seeing your preferred professional | 29.3%likely range 10.5% to 59.5%, 43 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 85.3%likely range 67.2% to 94.3%, 106 answers | 74.2%likely range 56.5% to 86.4%, 117 answers |
| Contacting the practice | 70.9%likely range 51.9% to 84.7%, 108 answers | 65.9%likely range 48.4% to 80.0%, 121 answers |
| Wait for an appointment | 58.4%likely range 38.9% to 75.6%, 98 answers | 58.9%likely range 40.7% to 74.9%, 109 answers |
| Being listened to | 89.4%likely range 71.9% to 96.5%, 104 answers | 84.8%likely range 68.2% to 93.6%, 117 answers |
| Care and concern | 89.0%likely range 71.3% to 96.3%, 103 answers | 87.0%likely range 70.8% to 94.9%, 117 answers |
| Confidence and trust | 97.1%likely range 82.2% to 99.6%, 103 answers | 89.3%likely range 73.4% to 96.2%, 116 answers |
| Involvement in decisions | 92.2%likely range 74.9% to 97.9%, 99 answers | 90.4%likely range 74.6% to 96.8%, 114 answers |
| Needs met | 88.1%likely range 70.4% to 95.8%, 105 answers | 89.7%likely range 74.3% to 96.4%, 119 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 94.3%likely range 86.2% to 97.8%, 70 patients | 94.3%likely range 88.2% to 97.4%, 106 patients |
| Children at 18 months | 87.7%likely range 80.1% to 92.7%, 106 patients | 89.5%likely range 83.4% to 93.5%, 143 patients |
| Children at 5 years | 86.5%likely range 78.7% to 91.8%, 104 patients | 94.1%likely range 88.8% to 97.0%, 136 patients |
| Women aged 25 to 49 | 68.9%likely range 66.8% to 70.9%, 2,005 patients | 66.6%likely range 64.6% to 68.4%, 2,389 patients |
| Women aged 50 to 64 | 72.4%likely range 69.7% to 75.0%, 1,113 patients | 70.8%likely range 68.2% to 73.2%, 1,252 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 12,476August 2026 | 14,373August 2026 |
| Primary care network | Runcorn PCN | Runcorn PCN |
| Phone | 01928 567404 | 01928 566561 |
| Friends and Family Test (its own feedback) | 96.6% good or very good262 answers, June 2026 | No results for June 2026 |
| Appointments (one month) | 5,591 in August 2026Same day 62.9%; face to face 77.7% | 5,111 in August 2026Same day 29.9%; face to face 66.6% |
| Antibiotic items per STAR-PU (one year) | 0.91England 0.74, April 2025 to March 2026 | 0.75England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 5.1 qualified permanent6.6 including trainees and locums2,437 patients per permanent GP | 7.9 qualified permanent9.8 including trainees and locums1,824 patients per permanent GP |
| CQC rating (a separate source) | Good | Requires improvement |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.