Birmingham · Compare
Tower Hill Partnership vs Handsworth Medical Pract.
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Handsworth Medical Pract.’s Practice Grade is clearly higher than Tower Hill Partnership’s: its likely range lies wholly above.
Side by side
| Measure | Tower Hill PartnershipB42 1BT | Handsworth Medical Pract.B21 9NH |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 68.2likely range 58.9 to 76.4147 survey answers | 90.6likely range 84.8 to 93.270 survey answersClearly higher |
| Label (against the England average) | No label | Clearly above the England average |
| Patients who describe the practice as good | 61.7%likely range 48.5% to 73.4%, 147 answers | 94.7%likely range 86.5% to 98.0%, 70 answersClearly higher |
| Access (mean of the two below) | 83.2%likely range 79.7% to 86.0% | 81.0%likely range 76.8% to 84.5% |
| Appointments within two weeks of booking | 91.3%likely range 86.5% to 94.5%, 2,985 appointments | 90.8%likely range 86.4% to 93.9%, 3,531 appointments |
| Calls answered by the practice | 75.1%likely range 70.0% to 79.6%, 6,561 calls | 71.2%likely range 64.0% to 77.4%, 3,621 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 36.2%likely range 24.3% to 50.1%, 134 answers | 87.7%likely range 77.5% to 93.7%, 67 answers |
| Reception and admin team | 76.4%likely range 63.3% to 85.8%, 140 answers | 97.6%likely range 90.8% to 99.4%, 71 answers |
| Having a preferred professional | 29.2%likely range 18.9% to 42.3%, 147 answers | 58.9%likely range 46.9% to 70.0%, 69 answers |
| Seeing your preferred professional | 35.5%likely range 17.0% to 59.7%, 44 answers | 52.6%likely range 36.7% to 68.0%, 38 answers |
| Knowing the next step | 79.4%likely range 66.1% to 88.4%, 130 answers | 83.7%likely range 72.7% to 90.9%, 65 answers |
| Contacting the practice | 54.3%likely range 41.1% to 67.0%, 142 answers | 91.0%likely range 81.6% to 95.8%, 68 answers |
| Wait for an appointment | 63.2%likely range 48.7% to 75.6%, 123 answers | 88.5%likely range 77.8% to 94.4%, 61 answers |
| Being listened to | 76.3%likely range 63.2% to 85.8%, 138 answers | 95.7%likely range 87.7% to 98.6%, 67 answers |
| Care and concern | 75.5%likely range 62.2% to 85.2%, 137 answers | 95.4%likely range 87.2% to 98.4%, 67 answers |
| Confidence and trust | 88.7%likely range 77.3% to 94.8%, 138 answers | 100.0%likely range 94.0% to 100.0%, 63 answers |
| Involvement in decisions | 83.1%likely range 70.6% to 91.0%, 136 answers | 100.0%likely range 93.7% to 100.0%, 60 answers |
| Needs met | 81.1%likely range 68.5% to 89.5%, 138 answers | 97.6%likely range 89.8% to 99.5%, 61 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 89.4%likely range 84.8% to 92.7%, 235 patients | 95.5%likely range 89.8% to 98.0%, 110 patients |
| Children at 18 months | 76.6%likely range 70.4% to 81.8%, 209 patients | 98.2%likely range 93.7% to 99.5%, 112 patients |
| Children at 5 years | 82.9%likely range 77.0% to 87.6%, 193 patients | 91.1%likely range 80.7% to 96.1%, 56 patients |
| Women aged 25 to 49 | 59.6%likely range 57.9% to 61.2%, 3,291 patients | 70.8%likely range 68.0% to 73.5%, 1,046 patients |
| Women aged 50 to 64 | 74.7%likely range 72.4% to 76.9%, 1,491 patients | 80.5%likely range 75.4% to 84.7%, 277 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 18,152August 2026 | 5,295August 2026 |
| Primary care network | Pioneers Integrated Partnership PCN | Pioneers Integrated Partnership PCN |
| Phone | 0121 4110487 | 0121 5514220 |
| Friends and Family Test (its own feedback) | 84.0% good or very good331 answers, June 2026 | 87.1% good or very good31 answers, June 2026 |
| Appointments (one month) | 8,127 in August 2026Same day 43.9%; face to face 37.8% | 4,978 in August 2026Same day 54.2%; face to face 91.4% |
| Antibiotic items per STAR-PU (one year) | 0.84England 0.74, April 2025 to March 2026 | 0.60England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 7.7 qualified permanent10.5 including trainees and locums2,357 patients per permanent GP | 1.1 qualified permanent1.9 including trainees and locums4,672 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.