West Northamptonshire · Compare
Towcester Medical Centre vs The Brook Health Centre
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Towcester Medical Centre and The Brook Health Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Towcester Medical CentreNN12 6HH | The Brook Health CentreNN12 6HD |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 78.2likely range 72.5 to 82.7118 survey answers | 81.4likely range 76.1 to 85.3102 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 80.5%likely range 72.6% to 86.5%, 118 answers | 83.5%likely range 76.2% to 88.9%, 102 answers |
| Access (mean of the two below) | 72.8%likely range 67.6% to 77.4% | 76.3%likely range 71.9% to 80.2% |
| Appointments within two weeks of booking | 80.1%likely range 73.2% to 85.6%, 2,414 appointments | 88.0%likely range 83.8% to 91.2%, 4,526 appointments |
| Calls answered by the practice | 65.5%likely range 57.5% to 72.7%, 3,098 calls | 64.6%likely range 56.8% to 71.6%, 3,280 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 51.5%likely range 42.2% to 60.8%, 103 answers | 61.8%likely range 52.9% to 70.0%, 94 answers |
| Reception and admin team | 87.9%likely range 80.8% to 92.7%, 112 answers | 85.1%likely range 77.8% to 90.2%, 98 answers |
| Having a preferred professional | 30.6%likely range 23.2% to 39.2%, 118 answers | 42.2%likely range 34.1% to 50.7%, 103 answers |
| Seeing your preferred professional | 33.8%likely range 20.7% to 50.0%, 37 answers | 53.3%likely range 39.8% to 66.3%, 41 answers |
| Knowing the next step | 91.1%likely range 84.5% to 95.0%, 112 answers | 92.8%likely range 87.0% to 96.1%, 102 answers |
| Contacting the practice | 77.4%likely range 69.1% to 83.9%, 115 answers | 85.8%likely range 78.7% to 90.7%, 102 answers |
| Wait for an appointment | 53.7%likely range 44.3% to 62.8%, 104 answers | 75.6%likely range 67.2% to 82.4%, 94 answers |
| Being listened to | 88.2%likely range 81.1% to 92.8%, 113 answers | 90.0%likely range 83.5% to 94.1%, 99 answers |
| Care and concern | 82.2%likely range 74.3% to 88.1%, 112 answers | 87.5%likely range 80.6% to 92.1%, 100 answers |
| Confidence and trust | 96.0%likely range 90.7% to 98.3%, 112 answers | 90.1%likely range 83.8% to 94.2%, 101 answers |
| Involvement in decisions | 96.5%likely range 91.2% to 98.6%, 106 answers | 89.6%likely range 82.9% to 93.8%, 96 answers |
| Needs met | 88.5%likely range 81.5% to 93.1%, 111 answers | 91.2%likely range 85.0% to 95.0%, 100 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 94.1%likely range 88.8% to 97.0%, 136 patients | 95.9%likely range 88.6% to 98.6%, 73 patients |
| Children at 18 months | 90.7%likely range 84.4% to 94.6%, 129 patients | 98.7%likely range 92.9% to 99.8%, 76 patients |
| Children at 5 years | 86.6%likely range 79.6% to 91.5%, 127 patients | 92.2%likely range 84.8% to 96.2%, 90 patients |
| Women aged 25 to 49 | 75.3%likely range 73.4% to 77.1%, 2,131 patients | 75.1%likely range 72.8% to 77.4%, 1,376 patients |
| Women aged 50 to 64 | 78.4%likely range 75.8% to 80.7%, 1,077 patients | 80.6%likely range 77.9% to 83.1%, 898 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 11,864August 2026 | 9,225August 2026 |
| Primary care network | Brackley & Towcester PCN | Brackley & Towcester PCN |
| Phone | 01327 359953 | 01327 323900 |
| Friends and Family Test (its own feedback) | 95.8% good or very good455 answers, June 2026 | 95.4% good or very good307 answers, June 2026 |
| Appointments (one month) | 6,292 in August 2026Same day 49.1%; face to face 49.0% | 7,077 in August 2026Same day 59.8%; face to face 43.7% |
| Antibiotic items per STAR-PU (one year) | 0.61England 0.74, April 2025 to March 2026 | 0.74England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 7.3 qualified permanent8.3 including trainees and locums1,630 patients per permanent GP | 3.3 qualified permanent3.3 including trainees and locums2,790 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.