Brentwood · Compare
Tile House Surgery vs Dr A Naeem & Partners,the New Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Tile House Surgery and Dr A Naeem & Partners,the New Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Tile House SurgeryCM15 8AQ | Dr A Naeem & Partners,the New SurgeryCM15 8AB |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 80.2likely range 70.5 to 86.4119 survey answers | 77.6likely range 66.9 to 85.1116 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 81.4%likely range 67.6% to 90.2%, 119 answers | 75.3%likely range 60.3% to 86.0%, 116 answers |
| Access (mean of the two below) | 77.3%likely range 73.6% to 80.4% | 82.7%likely range 76.7% to 86.2% |
| Appointments within two weeks of booking | 77.3%likely range 72.1% to 81.7%, 4,432 appointments | 90.8%likely range 80.0% to 96.1%, 804 appointments |
| Calls answered by the practice | 77.1%likely range 71.9% to 81.6%, 5,904 calls | 74.6%likely range 69.3% to 79.2%, 6,113 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 63.5%likely range 48.2% to 76.5%, 111 answers | 49.7%likely range 34.7% to 64.8%, 110 answers |
| Reception and admin team | 91.7%likely range 79.6% to 96.9%, 116 answers | 77.6%likely range 62.5% to 87.8%, 113 answers |
| Having a preferred professional | 40.6%likely range 27.3% to 55.4%, 117 answers | 31.9%likely range 19.6% to 47.4%, 114 answers |
| Seeing your preferred professional | 24.4%likely range 10.3% to 47.6%, 50 answers | 28.9%likely range 11.4% to 56.2%, 38 answers |
| Knowing the next step | 94.5%likely range 83.1% to 98.3%, 114 answers | 82.0%likely range 67.2% to 91.0%, 111 answers |
| Contacting the practice | 78.7%likely range 64.4% to 88.3%, 117 answers | 73.2%likely range 58.0% to 84.4%, 115 answers |
| Wait for an appointment | 64.4%likely range 48.7% to 77.5%, 106 answers | 58.1%likely range 42.2% to 72.5%, 106 answers |
| Being listened to | 89.5%likely range 76.9% to 95.7%, 116 answers | 86.7%likely range 72.6% to 94.1%, 110 answers |
| Care and concern | 89.2%likely range 76.4% to 95.4%, 116 answers | 89.7%likely range 76.3% to 95.9%, 111 answers |
| Confidence and trust | 91.4%likely range 79.2% to 96.7%, 116 answers | 98.4%likely range 88.2% to 99.8%, 111 answers |
| Involvement in decisions | 89.1%likely range 76.1% to 95.5%, 112 answers | 95.5%likely range 83.5% to 98.9%, 106 answers |
| Needs met | 94.5%likely range 83.3% to 98.3%, 116 answers | 94.1%likely range 82.0% to 98.3%, 110 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 90.4%likely range 84.0% to 94.4%, 125 patients | 87.2%likely range 80.2% to 92.0%, 125 patients |
| Children at 18 months | 88.4%likely range 82.0% to 92.7%, 138 patients | 78.3%likely range 70.7% to 84.3%, 138 patients |
| Children at 5 years | 87.8%likely range 81.3% to 92.2%, 139 patients | 75.0%likely range 67.0% to 81.6%, 132 patients |
| Women aged 25 to 49 | 80.1%likely range 78.3% to 81.8%, 2,039 patients | 71.1%likely range 69.3% to 72.8%, 2,463 patients |
| Women aged 50 to 64 | 85.0%likely range 82.9% to 86.9%, 1,222 patients | 81.0%likely range 78.5% to 83.3%, 1,025 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 12,897August 2026 | 13,252August 2026 |
| Primary care network | Brentwood PCN | Brentwood PCN |
| Phone | 01277 227711 | 01277 218393 |
| Friends and Family Test (its own feedback) | No results for June 2026 | 88.6% good or very good35 answers, June 2026 |
| Appointments (one month) | 5,291 in August 2026Same day 36.8%; face to face 77.1% | 4,742 in August 2026Same day 48.1%; face to face 60.5% |
| Antibiotic items per STAR-PU (one year) | 0.81England 0.74, April 2025 to March 2026 | 0.73England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 7.0 qualified permanent10.8 including trainees and locums1,857 patients per permanent GP | 3.2 qualified permanent3.2 including trainees and locums4,113 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.