Tonbridge and Malling · Compare
Thornhills Medical Practice vs Snodland Medical Practice
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Thornhills Medical Practice and Snodland Medical Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Thornhills Medical PracticeME20 6QJ | Snodland Medical PracticeME6 5SN |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 67.6likely range 57.7 to 75.5107 survey answers | 64.1likely range 55.5 to 71.6109 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | No label |
| Patients who describe the practice as good | 69.9%likely range 55.9% to 81.0%, 107 answers | 65.1%likely range 53.0% to 75.6%, 109 answers |
| Access (mean of the two below) | 62.0%likely range 57.1% to 66.7% | 61.7%likely range 56.6% to 66.4% |
| Appointments within two weeks of booking | 56.3%likely range 48.6% to 63.7%, 2,492 appointments | 62.0%likely range 54.2% to 69.2%, 2,384 appointments |
| Calls answered by the practice | 67.7%likely range 61.4% to 73.4%, 4,805 calls | 61.2%likely range 54.7% to 67.3%, 4,730 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 32.4%likely range 20.8% to 46.8%, 103 answers | 59.2%likely range 46.6% to 70.7%, 101 answers |
| Reception and admin team | 75.2%likely range 61.3% to 85.3%, 105 answers | 77.8%likely range 66.2% to 86.3%, 107 answers |
| Having a preferred professional | 50.9%likely range 37.3% to 64.5%, 107 answers | 47.7%likely range 36.1% to 59.6%, 110 answers |
| Seeing your preferred professional | 23.1%likely range 10.5% to 43.4%, 52 answers | 65.4%likely range 48.6% to 79.1%, 58 answers |
| Knowing the next step | 81.2%likely range 67.5% to 90.0%, 100 answers | 73.6%likely range 61.3% to 83.0%, 102 answers |
| Contacting the practice | 58.2%likely range 44.0% to 71.2%, 104 answers | 68.2%likely range 56.0% to 78.3%, 107 answers |
| Wait for an appointment | 57.5%likely range 42.8% to 71.0%, 97 answers | 53.3%likely range 40.8% to 65.4%, 100 answers |
| Being listened to | 92.3%likely range 81.2% to 97.1%, 105 answers | 82.3%likely range 71.2% to 89.8%, 107 answers |
| Care and concern | 92.6%likely range 81.6% to 97.2%, 106 answers | 78.7%likely range 67.2% to 87.0%, 106 answers |
| Confidence and trust | 90.8%likely range 79.0% to 96.3%, 102 answers | 85.8%likely range 75.1% to 92.4%, 104 answers |
| Involvement in decisions | 92.5%likely range 81.0% to 97.3%, 99 answers | 84.0%likely range 72.9% to 91.1%, 103 answers |
| Needs met | 89.3%likely range 77.5% to 95.3%, 106 answers | 85.4%likely range 74.8% to 92.0%, 109 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 89.0%likely range 83.0% to 93.0%, 154 patients | 87.5%likely range 81.1% to 91.9%, 144 patients |
| Children at 18 months | 97.1%likely range 92.8% to 98.9%, 138 patients | 82.0%likely range 74.5% to 87.7%, 128 patients |
| Children at 5 years | 84.2%likely range 77.9% to 89.0%, 165 patients | 87.4%likely range 81.0% to 91.9%, 143 patients |
| Women aged 25 to 49 | 70.2%likely range 68.4% to 72.0%, 2,379 patients | 68.0%likely range 66.0% to 70.0%, 2,018 patients |
| Women aged 50 to 64 | 73.7%likely range 71.2% to 76.0%, 1,258 patients | 69.3%likely range 66.4% to 72.1%, 1,006 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 14,684August 2026 | 11,981August 2026 |
| Primary care network | Malling PCN | Malling PCN |
| Phone | 01732 849980 | 01634 240296 |
| Friends and Family Test (its own feedback) | 91.0% good or very good100 answers, June 2026 | 93.9% good or very good99 answers, June 2026 |
| Appointments (one month) | 4,633 in August 2026Same day 22.9%; face to face 83.6% | 4,515 in August 2026Same day 22.1%; face to face 86.9% |
| Antibiotic items per STAR-PU (one year) | 0.65England 0.74, April 2025 to March 2026 | 0.77England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 8.6 qualified permanent8.6 including trainees and locums1,710 patients per permanent GP | 6.3 qualified permanent11.8 including trainees and locums1,888 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.