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Third Avenue Health Centre vs Canvey Village Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Third Avenue Health Centre and Canvey Village Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Third Avenue Health CentreSS8 9SU | Canvey Village SurgerySS8 0JH |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 82.7likely range 75.9 to 87.5105 survey answers | 78.7likely range 74.6 to 81.992 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 82.1%likely range 72.5% to 88.8%, 105 answers | 80.7%likely range 75.4% to 85.0%, 92 answers |
| Access (mean of the two below) | 84.0%likely range 79.4% to 87.5%Clearly higher | 73.7%likely range 68.7% to 78.0% |
| Appointments within two weeks of booking | 89.6%likely range 83.5% to 93.6%, 2,146 appointments | 87.6%likely range 81.6% to 91.8%, 2,464 appointments |
| Calls answered by the practice | 78.3%likely range 71.3% to 84.1%, 3,274 callsClearly higher | 59.8%likely range 51.8% to 67.3%, 3,141 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 54.4%likely range 43.6% to 64.7%, 103 answers | 63.4%likely range 57.3% to 69.1%, 91 answers |
| Reception and admin team | 89.9%likely range 81.6% to 94.7%, 105 answers | 86.7%likely range 82.0% to 90.3%, 92 answers |
| Having a preferred professional | 32.8%likely range 23.7% to 43.4%, 104 answers | 43.6%likely range 37.7% to 49.7%, 93 answers |
| Seeing your preferred professional | 27.9%likely range 15.0% to 46.0%, 38 answers | 38.2%likely range 29.4% to 47.9%, 38 answers |
| Knowing the next step | 81.5%likely range 71.7% to 88.4%, 103 answers | 73.1%likely range 67.3% to 78.3%, 88 answers |
| Contacting the practice | 73.5%likely range 63.2% to 81.8%, 104 answers | 72.8%likely range 67.0% to 77.8%, 92 answers |
| Wait for an appointment | 75.5%likely range 65.1% to 83.6%, 101 answers | 70.5%likely range 64.6% to 75.8%, 90 answers |
| Being listened to | 88.4%likely range 79.7% to 93.6%, 104 answers | 85.8%likely range 81.0% to 89.6%, 91 answers |
| Care and concern | 78.0%likely range 68.0% to 85.6%, 104 answers | 83.1%likely range 78.0% to 87.2%, 90 answers |
| Confidence and trust | 95.8%likely range 89.0% to 98.4%, 103 answers | 86.9%likely range 82.2% to 90.6%, 90 answers |
| Involvement in decisions | 93.3%likely range 85.6% to 97.0%, 100 answers | 92.1%likely range 87.9% to 94.9%, 86 answers |
| Needs met | 94.7%likely range 87.6% to 97.8%, 104 answers | 87.5%likely range 82.9% to 91.1%, 91 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 80.8%likely range 70.3% to 88.2%, 73 patients | 95.2%likely range 77.3% to 99.2%, 21 patients |
| Children at 18 months | 78.4%likely range 67.7% to 86.2%, 74 patients | 88.0%likely range 70.0% to 95.8%, 25 patients |
| Children at 5 years | 80.2%likely range 70.3% to 87.5%, 81 patients | 79.1%likely range 64.8% to 88.6%, 43 patients |
| Women aged 25 to 49 | 75.2%likely range 72.7% to 77.6%, 1,163 patients | 82.3%likely range 78.9% to 85.3%, 548 patients |
| Women aged 50 to 64 | 78.4%likely range 75.1% to 81.4%, 663 patients | 79.6%likely range 75.2% to 83.4%, 373 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 7,734August 2026 | 3,819August 2026 |
| Primary care network | Canvey PCN | Canvey PCN |
| Phone | 01268 683758 | 01268 510520 |
| Friends and Family Test (its own feedback) | 100.0% good or very good40 answers, June 2026 | 100.0% good or very good6 answers, June 2026 |
| Appointments (one month) | 3,392 in August 2026Same day 36.7%; face to face 100.0% | 2,532 in August 2026Same day 50.9%; face to face 65.7% |
| Antibiotic items per STAR-PU (one year) | 0.92England 0.74, April 2025 to March 2026 | 0.99England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 1.8 qualified permanent3.5 including trainees and locums4,295 patients per permanent GP | 1.2 qualified permanent1.2 including trainees and locums3,113 patients per permanent GP |
| CQC rating (a separate source) | Good | Requires improvement |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.