Stroud · Compare
The Willow Tree Practice vs Stonehouse Health Clinic
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Stonehouse Health Clinic’s Practice Grade is clearly higher than The Willow Tree Practice’s: its likely range lies wholly above.
Side by side
| Measure | The Willow Tree PracticeGL10 2NG | Stonehouse Health ClinicGL10 2NG |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 81.5likely range 75.6 to 85.8131 survey answers | 89.1likely range 85.9 to 91.480 survey answersClearly higher |
| Label (against the England average) | Cannot be told apart from the England average | Clearly above the England average |
| Patients who describe the practice as good | 82.7%likely range 74.4% to 88.7%, 131 answers | 94.3%likely range 90.6% to 96.6%, 80 answersClearly higher |
| Access (mean of the two below) | 78.6%likely range 75.2% to 81.6% | 76.9%likely range 70.2% to 82.0% |
| Appointments within two weeks of booking | 80.0%likely range 75.0% to 84.3%, 4,351 appointments | 88.7%likely range 80.0% to 93.9%, 1,253 appointments |
| Calls answered by the practice | 77.0%likely range 72.3% to 81.2%, 7,158 calls | 65.0%likely range 54.9% to 73.9%, 1,952 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 77.7%likely range 68.7% to 84.7%, 126 answers | 94.4%likely range 90.6% to 96.7%, 77 answers |
| Reception and admin team | 92.8%likely range 86.1% to 96.4%, 129 answers | 99.1%likely range 96.8% to 99.7%, 78 answers |
| Having a preferred professional | 26.8%likely range 19.3% to 35.9%, 131 answers | 38.2%likely range 32.2% to 44.7%, 79 answers |
| Seeing your preferred professional | 25.0%likely range 11.9% to 45.1%, 31 answers | 78.1%likely range 68.0% to 85.6%, 30 answers |
| Knowing the next step | 85.5%likely range 77.3% to 91.1%, 125 answers | 95.8%likely range 92.4% to 97.7%, 79 answers |
| Contacting the practice | 77.8%likely range 68.9% to 84.8%, 127 answers | 92.7%likely range 88.7% to 95.4%, 80 answers |
| Wait for an appointment | 57.3%likely range 47.2% to 66.9%, 116 answers | 93.1%likely range 88.9% to 95.8%, 75 answers |
| Being listened to | 85.9%likely range 77.9% to 91.4%, 128 answers | 96.5%likely range 93.2% to 98.2%, 79 answers |
| Care and concern | 90.2%likely range 83.0% to 94.6%, 128 answers | 95.0%likely range 91.4% to 97.2%, 79 answers |
| Confidence and trust | 95.2%likely range 89.2% to 97.9%, 127 answers | 97.5%likely range 94.5% to 98.9%, 78 answers |
| Involvement in decisions | 92.0%likely range 84.6% to 96.0%, 115 answers | 97.5%likely range 94.5% to 98.9%, 78 answers |
| Needs met | 91.7%likely range 84.9% to 95.7%, 129 answers | 96.0%likely range 92.6% to 97.9%, 78 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 92.4%likely range 86.1% to 95.9%, 118 patients | 100.0%likely range 86.7% to 100.0%, 25 patients |
| Children at 18 months | 93.4%likely range 87.5% to 96.6%, 121 patients | 91.2%likely range 77.0% to 97.0%, 34 patients |
| Children at 5 years | 92.0%likely range 85.6% to 95.8%, 113 patients | 81.6%likely range 66.6% to 90.8%, 38 patients |
| Women aged 25 to 49 | 74.0%likely range 71.9% to 75.9%, 1,852 patients | 74.7%likely range 71.0% to 78.2%, 558 patients |
| Women aged 50 to 64 | 75.4%likely range 72.7% to 77.8%, 1,067 patients | 79.6%likely range 74.9% to 83.7%, 319 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 11,565August 2026 | 3,808August 2026 |
| Primary care network | Severn Health PCN | Severn Health PCN |
| Phone | 01453 825690 | 01453 823144 |
| Friends and Family Test (its own feedback) | 100.0% good or very good5 answers, June 2026 | 95.8% good or very good119 answers, June 2026 |
| Appointments (one month) | 6,637 in August 2026Same day 46.2%; face to face 58.8% | 2,834 in August 2026Same day 45.9%; face to face 69.9% |
| Antibiotic items per STAR-PU (one year) | 1.04England 0.74, April 2025 to March 2026 | 0.69England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 2.7 qualified permanent2.7 including trainees and locums4,252 patients per permanent GP | 1.6 qualified permanent1.6 including trainees and locums2,380 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.