Brent · Compare
The Willesden Medical Centre vs Burnley Practice
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
The Willesden Medical Centre and Burnley Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | The Willesden Medical CentreNW10 2PT | Burnley PracticeNW10 3RY |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 82.4likely range 62.1 to 91.882 survey answers | 74.6likely range 62.9 to 83.684 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 81.2%likely range 52.3% to 94.5%, 82 answers | 68.6%likely range 52.0% to 81.5%, 84 answers |
| Access (mean of the two below) | 84.9%likely range 79.7% to 89.0% | 88.3%likely range 85.5% to 89.6% |
| Appointments within two weeks of booking | 94.7%likely range 92.1% to 96.5%, 6,263 appointments | 97.8%likely range 95.0% to 99.1%, 3,548 appointments |
| Calls answered by the practice | 75.0%likely range 64.9% to 82.9%, 1,818 calls | Not in the grade: no phone data |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 63.7%likely range 34.8% to 85.2%, 75 answers | 52.0%likely range 34.9% to 68.6%, 73 answers |
| Reception and admin team | 90.6%likely range 61.5% to 98.3%, 77 answers | 75.7%likely range 58.8% to 87.2%, 79 answers |
| Having a preferred professional | 32.8%likely range 13.1% to 61.2%, 81 answers | 25.7%likely range 14.0% to 42.4%, 82 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 85.8%likely range 56.1% to 96.6%, 77 answers | 71.4%likely range 53.7% to 84.3%, 74 answers |
| Contacting the practice | 86.7%likely range 57.5% to 96.9%, 79 answers | 66.6%likely range 49.2% to 80.4%, 77 answers |
| Wait for an appointment | 81.9%likely range 50.0% to 95.3%, 68 answers | 75.8%likely range 57.8% to 87.7%, 71 answers |
| Being listened to | 87.4%likely range 57.8% to 97.2%, 77 answers | 79.6%likely range 63.0% to 89.9%, 79 answers |
| Care and concern | 89.3%likely range 59.6% to 97.9%, 75 answers | 81.1%likely range 64.7% to 91.0%, 79 answers |
| Confidence and trust | 98.2%likely range 70.3% to 99.9%, 74 answers | 91.2%likely range 76.4% to 97.1%, 77 answers |
| Involvement in decisions | 90.5%likely range 60.6% to 98.3%, 74 answers | 88.0%likely range 72.1% to 95.4%, 74 answers |
| Needs met | 89.3%likely range 58.5% to 98.0%, 71 answers | 91.2%likely range 76.0% to 97.1%, 74 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 87.6%likely range 82.1% to 91.6%, 186 patients | 77.5%likely range 69.6% to 83.9%, 129 patients |
| Children at 18 months | 69.3%likely range 61.5% to 76.2%, 150 patients | 65.4%likely range 56.0% to 73.8%, 107 patients |
| Children at 5 years | 73.6%likely range 66.7% to 79.5%, 178 patients | 54.9%likely range 45.7% to 63.7%, 113 patients |
| Women aged 25 to 49 | 61.3%likely range 59.7% to 62.8%, 3,675 patients | 57.0%likely range 54.9% to 59.1%, 2,142 patients |
| Women aged 50 to 64 | 76.0%likely range 73.3% to 78.4%, 1,090 patients | 72.0%likely range 68.4% to 75.4%, 622 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 17,255August 2026 | 9,248August 2026 |
| Primary care network | Brent South Kwh PCN | Brent South Kwh PCN |
| Phone | 020 84595550 | 020 84387330 |
| Friends and Family Test (its own feedback) | 81.4% good or very good86 answers, June 2026 | 85.4% good or very good137 answers, June 2026 |
| Appointments (one month) | 7,249 in August 2026Same day 42.0%; face to face 40.3% | 4,204 in August 2026Same day 54.1%; face to face 49.5% |
| Antibiotic items per STAR-PU (one year) | 0.53England 0.74, April 2025 to March 2026 | 0.38England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 3.3 qualified permanent6.7 including trainees and locums5,218 patients per permanent GP | 2.9 qualified permanent8.2 including trainees and locums3,211 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.