Barking and Dagenham · Compare
The White House Surgery vs Salisbury Avenue Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Salisbury Avenue Surgery’s Practice Grade is clearly higher than The White House Surgery’s: its likely range lies wholly above.
Side by side
| Measure | The White House SurgeryIG11 7UN | Salisbury Avenue SurgeryIG11 9XQ |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 64.1likely range 53.5 to 73.696 survey answers | 80.8likely range 77.1 to 83.8114 survey answersClearly higher |
| Label (against the England average) | No label | Cannot be told apart from the England average |
| Patients who describe the practice as good | 58.4%likely range 43.4% to 71.9%, 96 answers | 78.7%likely range 73.9% to 82.7%, 114 answersClearly higher |
| Access (mean of the two below) | 77.1%likely range 72.4% to 80.9% | 85.5%likely range 80.5% to 89.1% |
| Appointments within two weeks of booking | 91.4%likely range 85.3% to 95.1%, 1,994 appointments | 93.0%likely range 87.0% to 96.4%, 1,846 appointments |
| Calls answered by the practice | 62.6%likely range 55.5% to 69.3%, 3,846 calls | 77.8%likely range 69.8% to 84.2%, 2,648 callsClearly higher |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 27.3%likely range 15.8% to 42.9%, 88 answers | 73.0%likely range 67.8% to 77.7%, 107 answers |
| Reception and admin team | 57.9%likely range 42.6% to 71.9%, 91 answers | 80.9%likely range 76.3% to 84.8%, 113 answers |
| Having a preferred professional | 35.4%likely range 22.6% to 50.7%, 94 answers | 35.8%likely range 30.7% to 41.2%, 110 answers |
| Seeing your preferred professional | 38.3%likely range 17.5% to 64.5%, 31 answers | 38.4%likely range 30.4% to 47.2%, 45 answers |
| Knowing the next step | 61.7%likely range 45.0% to 76.1%, 78 answers | 78.9%likely range 73.9% to 83.2%, 101 answers |
| Contacting the practice | 47.2%likely range 32.6% to 62.2%, 91 answers | 79.4%likely range 74.6% to 83.5%, 110 answers |
| Wait for an appointment | 59.3%likely range 43.0% to 73.8%, 81 answers | 61.5%likely range 55.8% to 67.0%, 100 answers |
| Being listened to | 78.0%likely range 62.7% to 88.2%, 87 answers | 87.9%likely range 83.8% to 91.1%, 109 answers |
| Care and concern | 71.7%likely range 55.9% to 83.5%, 87 answers | 83.7%likely range 79.2% to 87.4%, 108 answers |
| Confidence and trust | 83.3%likely range 68.4% to 92.0%, 86 answers | 92.8%likely range 89.3% to 95.2%, 106 answers |
| Involvement in decisions | 83.3%likely range 67.8% to 92.2%, 80 answers | 89.1%likely range 85.1% to 92.2%, 104 answers |
| Needs met | 81.4%likely range 66.0% to 90.7%, 84 answers | 91.0%likely range 87.2% to 93.7%, 105 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 81.4%likely range 74.6% to 86.7%, 156 patients | 87.5%likely range 77.9% to 93.3%, 72 patients |
| Children at 18 months | 72.5%likely range 64.5% to 79.2%, 138 patients | 83.9%likely range 72.2% to 91.3%, 56 patients |
| Children at 5 years | 71.6%likely range 64.1% to 78.1%, 155 patients | 83.9%likely range 72.2% to 91.3%, 56 patients |
| Women aged 25 to 49 | 45.0%likely range 42.9% to 47.0%, 2,289 patients | 52.8%likely range 50.0% to 55.6%, 1,201 patients |
| Women aged 50 to 64 | 66.1%likely range 62.6% to 69.5%, 709 patients | 71.2%likely range 65.9% to 75.9%, 312 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 11,334August 2026 | 5,939August 2026 |
| Primary care network | Barking & Dagenham West PCN | Barking & Dagenham West PCN |
| Phone | 020 85944042 | 0844 4778704 |
| Friends and Family Test (its own feedback) | No results for June 2026 | No results for June 2026 |
| Appointments (one month) | 3,032 in August 2026Same day 32.3%; face to face 57.3% | 2,055 in August 2026Same day 45.3%; face to face 51.5% |
| Antibiotic items per STAR-PU (one year) | 0.53England 0.74, April 2025 to March 2026 | 0.55England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 4.1 qualified permanent6.3 including trainees and locums2,751 patients per permanent GP | 1.7 qualified permanent1.7 including trainees and locums3,535 patients per permanent GP |
| CQC rating (a separate source) | Good | Inadequate |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.